Sweetwater Pool Service, Inc.

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49 Years In Business

Company Details

  • Verified Licenses
  • Bilingual


175 High Street
Waltham, MA 02453


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Service Details

    Areas of Expertise

    • Pool Service, Maintenance & Renovation
    View All Offerings and Cities Served

    Cost Information

    • Free Estimates
    • Credit Cards Accepted


    22 Verified Reviews
    • 5
    • 4
    • 3
    • 2
    • 1

    Highly rated for

    • Customer Service
    Showing 1-10 of 22 results
    5.0 Julie T. North Andover, MA

    Service was great. They were on time, clean, and quick. Customer service is fantastic. My questions were always answered and explained. Overall great service. I will continue to use Sweetwater to open and close my pool.

    5.0 Steve T. Westborough, MA

    They were punctual and professional. Kept on schedule in spite of the difficult times (virus affected staffing and orders deliveries).

    5.0 Carrie B. Lynnfield, MA

    They were a great company to work with . They were upfront and honest with a realistic time frame . They showed up exactly when they said they were going to . They left the site completely clean and even called to make sure we were happy.

    4.0 Basil N. Norwood, MA

    Good service but delivery was delayed so couldnâ t use the pool this season

    5.0 James M. Revere, MA


    0.50 Nicole M. Wilmington, NC

    Appalling invoicing. Do not give them a credit card number: they will charge you without sending an invoice to you. Then 4 months after you have closed your account with them and sold your property and moved out of state, they erroneously just charge $1k to your credit card.

    Response from Company:

    It turns out that this is not our customer, but since we did not respond soon enough, Home Advisor said that we could not dispute this review. This customer is from Wilmington, NC, not the Boston area. And apparently not even a Home Advisor customer but someone from the outside. HOME ADVISOR: Do the right thing and remove this review!!!

    5.0 Daniel G. Framingham, MA

    Very knowledgeable and friendly staff. I had my stairs recoated, a new liner and the pool opened for the summer so I interacted with 8-10 guys including the owner, the estimator, the store staff, and the installers - all were top notch. My pool is old and tricky - they took the time to explain what they had to do to do the job right.

    4.0 Paul G. Burlington, MA

    Great interaction between contractor and customer

    4.5 Lisa S. Canton, MA

    We hired Sweetwater to install our pool heater and a new vinyl liner. They did a great job with everything and were very helpful in choosing a liner. We did have one small delay due to my pool steps not being standardized and having to remeasure. Steve communicated this information in a timely and professional manner. They worked with the liner company to get it resolved as quickly as possible in order to stay within our preferred timeline. We were so happy with the service we decided to hire them to also open and close our pool going forward. I would recommend them to anyone looking for a pool company

    5.0 Donna G. Westwood, MA

    Recently employed Sweetwater to install a vinyl liner and perform some additional service issues. Steve is great to work with and the installation was performed very timely and with little disruption. His crew is top notch and very willing to answer questions and showed considerable knowledge of all aspects of running a pool. Pricing was reasonable and there were no unpleasant surprises. Pool liner is beautiful and we are enjoying every moment we can. I would highly recommend this company and plan on using them in the future for all our pool needs.


    Sweetwater Pool Service, Inc.

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