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12 Years In Business

Company Details

Contact

849 Lex St.
Norfolk, VA 23505

Hours

  • Mon: Open 24 Hours
  • Tue: Open 24 Hours
  • Wed: Open 24 Hours
  • Thu: Open 24 Hours
  • Fri: Open 24 Hours
  • Sat: Open 24 Hours
  • Sun: Open 24 Hours
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • Service
  • Repair
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Credit Cards Accepted

Ratings

4.3
6 Verified Reviews
  • 5
    5
  • 4
    0
  • 3
    0
  • 2
    0
  • 1
    1
Showing 1-6 of 6 results
5.0 Daniel R. Chesapeake, VA
8/18/2022

We called Mr. Therman with an urgent conversion of our AC condenser drain line. He was here within and hour and quoted us a fair price. Great work, Iâ d definitely recommend T. Bivens Heatinf $ A/C LLC.

5.0 Arlinda M. Norfolk, VA
11/15/2021

Knowledgeable... Professional...and wonderful customer service!!!!

0.50 Kaleeta C. Virginia Beach, VA
8/17/2021

Horrible. On July 30th Mr Bivens came to my residence to do my air conditioner. I initially had another company come out that ruled out my compressor was bad on air unit. Mr Bivens came to look at it. He said he could get my air running but he wanted to make sure he got paid. He charged me $250. He stated that the wiring was wrong. I contacted the intial company and they reimbursed me the service fee. Matter of fact Mr Bivens encouraged me to contact them and let them know. On 8/1/2021 my air was running hot again. Mr Bivens came out 08/02/2021 and said I needed a new motor. I went back and forth with him about that. He stated he couldn?t tell if the motor was bad before. On 08/03/2021, he charged me $325 to put in a new motor. On 08/14/2021, my air went out again. On 08/15/2021 I contact Mr Bivens again. He had me check a few things while he was on FACETIME with me. He said he would fix my air tomorrow. He stated Sunday was his only day off. On 08/16/2021, Mr Bivens came over looked at a few things. He had me come outside and told me to turn off unit for five hours. I asked why, he said it was running hot. He said I should have cut off the system after we talked because it burnt compressor. However the last time he told me keep it on so we could have some air running a little in the house. I asked him was it the compressor. He said he was not sure. But he would come back to try and fix it and he would give me a refund. My thing admit you messed up and reimburse your customer. Accept accountability and fix your wrong. He went on to say how he for my air running for a few days. But I?m back at square one now! Instead he started talking too fast trying to make another company look bad and said their tech wired the system wrong but the whole time he was wrong. He paid me only $300 back of the $575 I paid him saying he couldn?t give me the rest of my money back. Bad business! I told my uncle never again!

5.0 Janetta X.
4/27/2020

He does really great work, his customer service is excellent and his prices are affordable and reasonable.

5.0 Larry X.
4/21/2020

I highly recommend him to everybody .

5.0 Edward W.
4/4/2017

Beautiful job. I came home and couldn't tell that anyone has been here. Very clean.

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Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



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