TC Appliances

I called and left a message. Tom returned my call. I described the problem. Tom seemed confident he knew exactly what the problem was. He said he was going out of town but would send his partner, his brother, Jim, on the following day. Tom kept us informed as to when Jim would be here. Arrived within the time and was able to diagnose problem. Jim went to get the part and was back within a short time and completed the job to my complete satisfaction. I would hire this company again, for sure.

I received an initial callback. Tech suggested a possible fix. I tried what he told me to do, and reported to him his suggestion did not work. Never heard from him again.

I have nothing but excellent things to say about Tom at Tc repair!! He was excellent, courteous, on time and pleasant! He saved me a ton of money by fixing my dryer and identified that my brand new Maytag washer had the motor seal malfunction and blow oil everywhere. My transmission pulley and drive belt stopped working because the grease destroyed them. He thought because the motor was under warranty Maytag would fix the other two issues as well as it was caused by the motor. No such luck. Not only did they refuse to fix or replace the other two parts I would have to pay for a professional service company to come out for 140 and then the labor plus parts. I called Tc repair back and he is going to fix the issues and have the company send me the motor. He is being extremely reasonable in cost and is likely doing the job for next to nothing at this point. He also helped consult with an issue that has been plaguing my refrigerator. He identified the cause of our issue within moments of seeing it! Tom also stopped by to help us with a refrigerator a few years back and also provided us with excellent service then! His prices a few years ago couldnâ t be beat and the same is still true! If you are looking to save money and have the work done correctly definitely give Tom a call at TC appliance! I am extremely satisfied with him and his service and will be calling him for all my future needs! His prices, expertise, and polite demeanor canâ t be beat! He takes the stress out of a stressful costly appliance repair! The BEST in the capital region and Iâ m an extremely hard to please person! He goes above and beyond every time!

Tom was excellent. He asked about the problem when I called and brought the necessary parts with him. He was fast, efficient and reasonable. I will definitely recommend him to family and friends.

Tom was very friendly and quick to respond to my call and described what he thought was the problem. Came the next day to fix my refrigerator and was right on with his diagnosis. Tom explained everything he was doing and fixed the problem. My refrigerator is working great. If I need a repair person in the future, I would definitely use TC Appliances again. I would also recommend Tom to others. Thank you Tom for your service!!!!

Tom is busy but responded very quickly to our request for a quote. He arrived the same day - turned out he was working that Sunday. He explained everything he was doing. He was very familiar with the mechanics of the washing machine. Saved us a trip to the laundromat!

Called Fri morning and Tom sourced the part and had it repaired that night, partly because he had worked on another problem, near me, but, to get it taken care of quickly he put in the OT. Great job and at a fair price !

Tom was great! Due to issues with our refrigerator, we requested an appliance repair company on Angieâ s List around 6 PM. Tom contacted us within 2 hours, asked many pertinent diagnostic questions over the phone, and gave us some possibilities as to the cause and the various solution options. He then stopped by the same evening around 9 PM and confirmed his hypothesis and plan. He came back the next morning by 10 AM and completed the repair. This fixed the problem and he charged a reasonable fair price. We now have an appliance repair person for the next time we run into an issue!

Tom was very responsive and fixed the oven problem quickly!

Tom was prompt, reasonable and efficient. He returned 2 more times, until he resolved my refrigerator issue. He still calls periodically to check if the refrigerator is still running correctly. That kind of service is rare these days. I highly recommend him as an appliance repair man . Sincerely, Sabine Parks