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TLC - Top Level Contractor

Handyman for Multiple Small Projects, Exterior Surfaces - Powerwashing, Deck or Porch - Repair,

About us

We take great pride in our experience, expertise, quality, and the level of customer service that we provide. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. We take great care to communicate and actively listen to every customer to better understand their needs and expectations. Our reputation is based on service, safety, and quality, regardless of how large or small the project. We have several years of industry experience, and we look forward to earning your business. Monday - Saturday

Business highlights

Se habla espanol
23 years of experience

Services we offer

Fencing contractor, Painting Interior & Exterior, Small and Big Projects

Amenities

Free Estimates

Yes

Reviews
3.933 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
61%
4
18%
3
0%
2
3%
1
18%

Filter reviews by service

Showing 1-25 of 33 reviews
Bill M.
Apr 2020
4.5
Handyman for Multiple Small Projects
Yes, I recommend this pro
Jose responded same day (within an hour actually) with a job quote and replaced the exterior door and rebuilt the threshold the same afternoon. Professional, courteous and thorough. Did an excellent job.

Martin B.
Apr 2020
1.0
Vinyl or PVC Fence - Install
Started out fine, we were hopeful this would be a good company to work with. We had an agreement and paid a substantial deposit for the work, but no work was ever done.

Ronald B.
Mar 2020
0.5
This is the worst experience I have ever had with a contractor, I hired this guy to renovate 2 shower areas for me. At first, he told me it was $2400 but then came back with a $3600 pricing because of some things he told me, I agreed to pay him, he did the job on the next day, water started leaking downstairs, he tried to fix it, but could not figure it out, he sprayed a tub down stay for me, he told me **it will be good for at least 5 years** The next day, paint is coming off, this guy probably spent $400 on Materials and robbed me of $2600. I tried to call him to fix it, and he ignored my calls, I called a plumber to fix his mess, he said it would cost about $1200 and that this guy used a sink drain for a shower drain, he definitely had no clue what he was doing, now I am even scared to hire people from HomeAdvisor. The worst experience ever. Think before you hire this company. Horrible!
Response from TLC - Top Level Contractor
"I tiled and customer went right in shower literally 3 hours after tiling so me being me did it again and something so no I'm not doing it again and he still owes me money don't ever want to do work for this guy ever I pride myself on excellent work and professionalism but some people don't care or just nothing but problems wish him the best but no thanks for any work of course he doesn't tell you 2 I fix and twice they went on tiles did 2 bathroom only with the problem was the one customer wouldn't wait to shower I told that was enough I spent to much money and time because a tenant didn't care I'm a very fair and reasonable person I finally"

Melanie L.
Mar 2020
4.0
Vinyl or PVC Fence - Install
Yes, I recommend this pro
Jose was willing to complete anything I asked him to do. Jobs included installing a large backyard fence, putting 2 cement pavers in back yard, adding front storm door, 2 ceiling light/ fans, 2 safety bars in tiled shower and a new posted mailbox. All was completed in a few days time period. Jose made sure the work was completed to my satisfaction. I would recommend TLC to anyone looking for a conscientious work.

Gil L.
Feb 2020
5.0
Handyman for Multiple Small Projects
Yes, I recommend this pro

Bo C.
Feb 2020
5.0
Vinyl or PVC Fence - Install
Yes, I recommend this pro
Job well done and reasonable price.

Eric J.
Feb 2020
5.0
Chain Link Fence Installation
Yes, I recommend this pro
$15,000
Jose said up front he wanted us to be satisfied and he made sure of it. Jose had no problem coming back to touch something up to ensure we were completely satisfied.

Judy S.
Jan 2020
3.5
Handyman for Multiple Small Projects
Yes, I recommend this pro
Showed up on schedule. Completed work per contract plus other repair items such as painting.

Raechel M.
Jan 2020
5.0
Chain Link Fence Installation
Yes, I recommend this pro
$3,750
Luiz and Jose were awesome! Theyâ re courteous and easy to work with, and in two days flat, my beautiful fence was installed. They do great work and I highly recommend them!

Jeffrey W.
Jan 2020
0.5
Wood Fence - Install
$3,800
worst experiance ever,job cost $3800.00 paid half up front showed up with wrong style fence for the job,brought along a salvaged gate system tried to pass it off as new material. then the fun started,he placed and cemented posts in wrong spots.used my p.t. 2x4s to block the fence together and two sections blew off during thurs. wind storm.winds may have hit 50 mph and the fence is down.can't belive it. i'm out $1900.00 in materials.beware of home advisors recomendations.thanks for nothing guys! major cost replacement coming .3800. job now $5800.00 with losses.
Response from TLC - Top Level Contractor
"All the posts were set base on previous fence, due to customer having a dog, we asked to close the yard and only came back to set the panels on the right place and adjust the space between posts on 2 days after concrete cure. We were gone try to request home advisor fee credit before meeting this customer, but he called us personally because no one wants to deal with him. Tried helping this customer but we decide not to deal with him anymore. Void was the best way.would of gladly gave money back but he keep all materials which was 2300 and we dump old fence he basically got new fence then kicked us out been nothing but problems never dealt wi"

Linda R.
Oct 2019
5.0
Vinyl or PVC Fence - Install
Yes, I recommend this pro
Very courteous and professional group

Sandra M.
Oct 2019
5.0
Deck or Porch - Repair
Yes, I recommend this pro
Prompt. Professional. Replaced board on my deck as requested.

Phyllis F.
Sep 2019
4.0
Yes, I recommend this pro
They fixed my huge bee problem and are now in the process of painting ceilings and will do the living room. Jose and Luis are polite and accommodating and will work around my busy schedule. I have more projects so I hope they will continue to be my go-to guys.

Kelker A.
Sep 2019
5.0
Vinyl or PVC Fence - Install
Yes, I recommend this pro
They gave me a great deal for the work they are doing at first it was just a fence and then we decided on the rest of the house work so courteous and caring about their customers definitely recommend

James D.
Aug 2019
5.0
Yes, I recommend this pro
Great job that I had done on my property. Saved me money and they used great materials. Our family is so happy with the trim, paint and bulkhead replacement outside. And to complete the job, nothing better to have my own space for 3 dogs outside with a new fence installed. They provide excellent service.

Debbie D.
Aug 2019
5.0
Vinyl or PVC Fence - Install
Yes, I recommend this pro
$8,750
These guys were great!! Jose and Luis are great to work with. Stayed on schedule and budget. Will use them again for other projects that come up.

Scott D.
Aug 2019
0.5
Exterior Trim - Repair
$2,500
Awful experience... did not finish out the job. Was several days late... blamed Dartmouth Building Supply for not ordering the correct materials. Charged $2500 up front and spend just over three hours with the materials only costing $900. Charged more than $500 per hour and did not even finish all of the work. I would not recommend this person to anyone .... I would even go as far as saying DO NOT waste your time and money even having him come out to look at the job. I am besides myself with it all... already had to move out the closing date on a sale two times due to all of this.
Response from TLC - Top Level Contractor
"Scott hired us to fix fascia because the whole things was done with quarter-inch plywood he said please can you just fixed the 5 problem spot and take care of me and I'll give you the gutter work no problem we pride ourselves on taking care of all our customers so I fix the 5 areas with the real stuff which is primer board then he calls me back and say you fix all of it when I literally did what he asked because that all he needed he said I charged a fair price but he tried to take advantage the why when we do work we are very process and to the details so the customer gets exactly what the ask for T.L.C"

Daniel A.
Aug 2019
2.0
Wood Fence - Install
I found there work to be acceptable but there customer service and being able to finish the job in a timely fashion needs a lot of improvement.
Response from TLC - Top Level Contractor
"Job suppose be complete in 3 weeks And complete on time Only reason customer not satisfied are because was a family party and we not able to complete the job on the date he want but complete on the date own on the contract Also customer was very nice on the beginner and explain his budget of 2800 using regular pine board straight from lumber yard and we provide him pressure treat wood top to bottom because we like the customer and feel bad he want provide safety yard for his young son but can't spend $ on a good product . Basic this customer have now on his yard $4600 wood fence for the amount of 2800 and not happy . And done on time we promise"

Andrea C.
Jul 2019
5.0
Wood Fence - Install
Yes, I recommend this pro
Jose and Luis go above and beyond with their work ethic and attention to customer service, already recommended them to a neighbor and will definitely call them for future projects

James M.
Jun 2019
4.5
Wood Fence - Install
Yes, I recommend this pro
hired tlc to install new fence. excellence service

Patricia M.
Jun 2019
0.5
Handyman for Multiple Small Projects
AAlways late did a terrible job broke things just not a very good Carpenter at all I am very messy left garbage for that the homeowner and charge them would not recommend to anybody
Response from TLC - Top Level Contractor
"No."

Steven P.
Jun 2019
4.0
Vinyl or PVC Fence - Install
Yes, I recommend this pro

Cathy C.
Jun 2019
5.0
Vinyl or PVC Fence - Install
Yes, I recommend this pro
Excellent costumer service. Representive was so helpful

Jim R.
May 2019
5.0
Wood Fence - Install
Yes, I recommend this pro

Frank M.
May 2019
0.5
Seamless Metal Gutters - Repair
I hired them for repairing my gutters and replacing downspouts. Although they were very quick to respond and quick to begin working however they have yet to complete the job. My gutters are still leaking. Hopefully this will encourage them to finish the job. When they complete the job I will change this score. Edit to review: They still havent been able to fix the job properly. They didnt have the proper equipment and had to use the consumers. The SP had said it was a super easy job, but still couldt do the job.
Response from TLC - Top Level Contractor
"Everything we promise to this customer was done. Now he ask me for my vendor receipts and fix other gutter was not part the deal.and I simply replied all you have to do is call the place and you'll see price. Went back to his house 4 times and never happy. even when customer existing that not the whole but one corner of a gutter is leaking I took the customer word on it and went back a few times to rectify it he still insisted that the one corner out of whole job is still leaking I sent another contractor to fix the corner out of my own pocket just to keep customer satisfied and still not satisfied I never installed his gutters only fixed wha"
Showing 1-25 of 33

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

TLC - Top Level Contractor is currently rated 3.9 overall out of 5.

Yes, TLC - Top Level Contractor offers free project estimates.

No, TLC - Top Level Contractor does not offer eco-friendly accreditations.

No, TLC - Top Level Contractor does not offer emergency services.

No, TLC - Top Level Contractor does not offer warranties.