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About us
Serving all of Danbury and the surrounding communities, the professionals at T.M.I. Home Services, LLC, are the go-to, full-service contractors you can trust to get the job done right! We can help you with every aspect of home repair and maintenance. Call now for a free consultation!
Business highlights
8 years of experience
Services we offer
Concrete, Fencing, walls, hardscapes, Kitchen,bathrooms, basement renovation, Masonry, Tree Service
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.412 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 83% | ||
| 0% | ||
| 8% | ||
| 0% | ||
| 8% |
Showing 1-12 of 12 reviews
Olivia W.
Oct 2019
James and Samuel are great guys. I had a difficult project I needed to get done right away. They were extremely helpful with permits, very professional and got the job done in a timely manner. All while overseeing every step of the way, and keeping the space tidy. Definitely recommend these two they have a vast work experience and expertise. Call them first!!
Peter M.
Oct 2019
Reasonable estimates, completes the job and cleans up.
David R.
Sep 2019
Professional at the start, during and after. Did a fantastic job. Would hire/recommend again.
Lauren M.
Aug 2019
This was a disaster from start to finish. Anything that happened was somehow our fault. Zero accountability from them on any issue that came up. Our yard is in much worse condition and looks significantly messier than before we worked with them. The whole thing was sloppy and took two months longer than the contract stated. We did run into some issues such as hitting ledge. We were told they needed to know as swiftly as possible if we would pay more to try to find out how much more there was- which cost $6,000. We agreed to it and watched while six full business days went by without any work being done. We had originally contracted with them for a 10-foot brick wall and ended up just having them put our fence back up on a large portion of land because the cost went up to almost DOUBLE the original quoted number. There would be perfectly sunny days that went by without any contact from them and if we followed up we were always met with an excuse or resistance. One day they were only there two hours and claimed to be getting supplies the rest of the day but could not name any of the supplies they went to get. Normally when home work is finished we are so excited but this is truly the biggest disappointment we have had on our home to date.
Robert M.
Aug 2019
Very pleased
Stacey S.
Jun 2019
Very professional and great work ethic.
Geoffrey O.
May 2019
Contracted them to pour a concrete ramp for a new commercial garage door. Explained to them it needed to be on a slight gradient over approx. 8 ft to accommodate trucks, vans and forklifts coming in and out of building smoothly. The building sits up 6 inches higher than the driveway. Had they done what was asked for and originally quoted it would have been a 3/4 inch rise per foot to meet up to the building. The ramp I got was 3 ft long with a 2 inch rise per foot. Upon questioning, they assured me it was the right length and pitch for my needs. It gives my vehicles a large, slightly jarring bounce as they come in and out. The major problem is the forklifts. They completely bottom out, tossing any load being carried. From the scraping I can already see it will require me to fix the concrete at the upper threshold of the ramp. They also installed 2 protective bollards. I assumed they would be steel posts as it is at every building I have ever seen but mine are white pvc tubes. Lastly, they repaired a small retaining wall. It is functional but a bit on the sloppy side by appearance. By this point I realized I had not hired true concrete professionals but instead a couple of guys that had dabbled in concrete work in the past. The job was scheduled for one day on a Saturday with a 7 AM start. They were 2 1/2 hrs late with no phone call and upon arrival had equipment failure all morning until about 12:30 PM. The job became a full weekend event finally finishing up late Sunday night. Overall, I feel 50/50 about the project. I asked for a ramp and I got one. I had envisioned something different but for the time being it is functional enough for my business to operate. Down the line I will readdress it and fix it to better suit my needs. TMI services are nice guys, I like them as people, I just would not hire them for another concrete job.
Response from T.M.I. Home Services, LLC
"I am sorry you feel this way, I wish you would have contacted us we would have been happy to try to resolve any issues you had with the work we did. There are several inaccuracy's in your comments. You suggested an 8 foot ramp when we first met, I explained the trucks you wanted to run over the ramp wouldn't need such a large ramp and it would be more materials and labor to put in the larger one so you selected the smaller one. Something your boss had the option to change for just the additional materials cost the day we started the project and he declined because he didn't want to spend the additional funds. You never mentioned forklifts-you very specifically stated several times that only medium and large trucks would be using the ramp and the weight of the trucks was your concern. If we had known there were going to be forklifts used on the ramp then we would have made a different suggestion as to the length. Bollards-Most are made of concrete wrapped with either steel or plastic (without the concrete in the center they tend to dent really easily)-We gave you prices for both in writing-you chose concrete because steel was 3x the material price. We had no preference for this add on; labor was the same. The wall comments I am very confused about- it was a several hundred dollar repair we did for you to help you out for FREE-Samuel also asked you while we were fixing it-if you wanted him to put a finishing coat on it to make it look pretty and not just functional and you responded "it doesn't matter what it looks like just make sure it works, no on is really going to see it" The entire project was completed at 1/3 of the cost of the lowest of the three bids you received, you are correct we did have equipment issues that morning-unfortunately it does happen however, we worked on a Sunday for you to make up the additional time and finish the project over the weekend (in the same 1-2 day time period) so that it had zero effect on your business on Monday. We really liked working with you and loved everyone we met, I am sorry that it didn't turn out exactly like you wanted."
Guy O.
Jan 2019
James, Samuel and Felix were awesome and very accommodating with my many changes and requests. I would recommend their services to anyone who wants good value and excellent attention to detail. Thanks again guys!
Henry B.
Jan 2019
Did a great job removing a lot of trees and grinding stumps. Immaculate cleanup each work day. Very reasonable price for the job. Would use them again and recommend to my friends.
Yevgeny G.
Dec 2018
Great job! Very comparative price. Highly professional. After complete the job work site was look even cleaner then before.
John G.
Aug 2018
I can wholeheartedly recommend TMI for any tree removal services you might require. The quote they gave me was less than half of other quotes I received and their work was quick, safe and professional. I spoke to James on the phone, Samuel came out that day to assess the work I needed done and they started the job the next day. These guys know their stuff, theyâre hard-working and their prices are much less than their competitorsâ. They must surely be the most over-qualified, over-educated group of guys in the business. They not only drop trees exactly where they want them, they can also explain, in painstaking detail, the science and physics behind their methods. Thanks VERY much James, Samuel, Jean Felix and Jazz for a great job! As we discussed, Iâll call you in a couple of weeks for your expert help in getting rid of additional trees.
Theresa
Aug 2018
He left the work site clean and finished on time, over all great job
Licensing
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FAQ
T.M.I. Home Services, LLC is currently rated 4.4 overall out of 5.
T.M.I. Home Services, LLC accepts the following forms of payment: CreditCard
Yes, T.M.I. Home Services, LLC offers free project estimates.
No, T.M.I. Home Services, LLC does not offer eco-friendly accreditations.
No, T.M.I. Home Services, LLC does not offer emergency services.
No, T.M.I. Home Services, LLC does not offer warranties.