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T&C Heating and Air/Appliance Repair logo

T&C Heating and Air/Appliance Repair

Fridge, Freezer or Ice Maker Repair or Service, Clothes Washer or Dryer Repair or Service, Oven or Stovetop Repair or Service,

About us

Call us directly at 336-350-7004 to schedule an appointment or visit us online at https://www.tcappliancehvac.com Specializing in Appliance Repair & Heating and Air. We service all makes & models. Service. Maintenance. Installation. Air Purification. Sealed System Repairs. At T&C Appliance/HVAC Repair we provide a wide range of services to suit your every need. Contact a qualified professional today!

Business highlights

Emergency services offered
15 years of experience

Services we offer

Appliance Repair, Heating & Air Conditioning - install-Maintenance-service-repair, Sealed system repairs

Amenities

Emergency Services

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.2113 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
14%
3
4%
2
1%
1
12%

Filter reviews by service

Showing 1-25 of 113 reviews
Masoud A.
Oct 2024
0.5
Fridge, Freezer or Ice Maker Repair or Service
Piedmont Gas technician out to my house and stated everything was fine with the gas pipes. Piedmont Gas advised me to have a technician to come out to my house and make sure the gas stove is working properly. On 9-30-24 Terry Dickens of T&C Appliance HVAC Repair came out to my house to check out my gas stove. When Terry went underneath the gas stove he stated he could not smell the gas. Terry then went underneath and started messing with the flexible pipes and the gas started leaking more throughout the house. I think Terry sabotaged my gas pipes. I then told Terry to shut the gas off and then told him i will pay him if he can fix the problem. Terry stated that it was going to be $380. Terry did not give a receipt. I then called Terryâ s secretary and she stated they would send a receipt through email. They never sent a receipt through email. Terry then called back on 10-7-24 and stated that he had the part for my gas stove. I then refused his services, because I could not trust him to come back to my house.

Tina W.
Jun 2024
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
Hands down the best company in Burlington and anywhere else they service, I would hire them again!

Kayla K.
May 2024
0.5
As a lawyer, itâ s important that I share a review of T&C Appliance. This company is an absolute scam - donâ t be fooled by the positive reviews. In every aspect of the process, they are dishonest and disingenuous. From inaccurate problem diagnoses to not following through on promised services - YET charging clientele nonetheless - I cannot say enough negative things about this company. Please avoid them at all costs. We are seriously considering suing them in small claims court if we do not receive our requested refund. On yelp, we were able to attach screenshots detailing our experience, so if youâ re considering using this company we encourage you to go take a look to fully understand the bad faith practices by T&C.

David S.
Mar 2022
3.0
Fridge, Freezer or Ice Maker Repair or Service
I will not be hiring them again.

Ward L.
Dec 2020
4.5
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
They were dependable, efficient, , and well worth the value.

S B.
Mar 2020
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
They were very efficient, professional and friendly.

Dave B.
Jan 2020
5.0
Yes, I recommend this pro
$884
Terry is as nice a person as you'll ever deal with. And his company did everything expertly, on time & communicated carefully about schedules. We will definitely work with them again when we need their services.

Virginia M.
Dec 2019
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
Very professional and personable.

Marvin G.
Nov 2019
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
Second time I used T and C and plan to use these guys exclusively. Very professional and great company.

Treva B.
Nov 2019
5.0
Yes, I recommend this pro
The project was completed very quickly and the repair person was friendly and explained everything he was doing. I would absolutely recommend this company to anyone needing electrical work done.

Melissa T.
Nov 2019
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
$300
Staff was prompt, courteous, and knowledgeable. Needed repairs were stress-free for us

Charles G.
Oct 2019
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
Very knowledgeable, friendly and timely.

Alan S.
Oct 2019
1.0
Fridge, Freezer or Ice Maker Repair or Service
No written receipt was provided
Response from T&C Heating and Air/Appliance Repair
"We are sorry for any inconvenience this may have caused you. We operate on a paperless billing system. All receipts are sent to the e-mail we have on file for each customer at the time of payment."

Ken B.
Sep 2019
0.5
Fridge, Freezer or Ice Maker Repair or Service
$182
Summary: Was charged $250 (up front) for a failed attempt at a minor dishwasher repair Company wanted to add an additional parts charge to come back and fix it correctly, which was getting exorbitant. Repairman offered to reimburse the prior charges, instead, except for $78, to which I agreed. T&C refused to reimburse me the $172 owed me, however, keeping the whole $250 I had paid them up front - leaving me with nothing to show for it. Details: This company doesn't seem to stand behind its work very well (or, for that matter, its word either!). Was charged $250 upfront (technically, $249.60, which they refused to itemize, although the parts that were brought list for a total of $11.26 on the internet), which I foolishly paid before any work was done, The task was simply to fix a dishwasher where the upper rack for the dishes repeatedly came off its rollers on the left side. After a failed fist attempt (simply installed two rack stops, which were NOT NEEDED, and adjusted the rack so it wouldn't pull out all the way, which was also unsatisfactory), the repairman returned again. This time he decided (correctly) that the rack rollers needed to be replaced, but said the cost of the parts would be added to the bill (he didn't have a figure but it would have added another $57+ according to the internet). He was clearly learning as he went along, at my inconvenience and expense, and the job was getting unreasonably costly. He finally just offered to credit my credit card the prior up front charge, except for a $78 service call, to which I agreed so that I could move on to another provider. Another appliance repair company made the needed repair easily for $125 plus the cost of the correct parts. All seemed to be well until T&C refused to honor its repairman's agreement to credit the $172 owed me to my credit card (it was only after at least five telephone inquiries, none of which were returned, that anyone even spoke to me). So I got ripped off the whole $250 with nothing to show for it! NICE FOLKS!!
Response from T&C Heating and Air/Appliance Repair
"We are sorry for any confusion, However, your repairs were made per manufacturer's specifications. And your rack was no longer falling out. Your only complaint with the repair made was that you were unhappy with the amount of space left to pull out the rack. Unfortunately, there is nothing we can do about the manufacturer design. Due to the fact that you were unhappy, the home office agreed to refund you for the parts once you returned them to us, but we could not refund you for the labor or the trip charge. on 9-25-19 you said it wasn't worth your time to return our parts, therefore we cannot issue a refund for parts."

Tonesha M.
Sep 2019
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
He was nice, came early, and he helped us. Hopefully it's fixed for good this time.

Denise F.
Sep 2019
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
$325
He was so nice Avery professional. I totally appreciated his work but I thought the price was a little high but overall I was pleased with his work and advice. I would definitely recommend and rehire him again

Margaret T.
Sep 2019
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
Honest and helpful

Tammy C.
Sep 2019
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
They contacted me quickly and made an appointment for them to come out and evaluate my problem. My only complaint would be to let people know about the diagnostic fee in advance. When he diagnosed the problem with my dryer he ordered the part and was back in a week to fix it and looked at my dishwasher while he was here for no extra charge. Very nice and quick.

Lori S.
Aug 2019
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro

Joselyn B.
Aug 2019
5.0
Yes, I recommend this pro
They are great. He took care of putting my new microwave in my kitchen. I love it.

William B.
Jul 2019
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
were prompt and courteous and resolved the problem

Janet B.
Jul 2019
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
Terry was great! Still waiting on a part. Cheaper than a new oven.

Robin M.
Jul 2019
3.5
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
$78
Really nice, knowledgeable. Was late with no call to let me know until almost an hour after my appt.

Jorja S.
Jul 2019
1.0
Fridge, Freezer or Ice Maker Repair or Service
$395
The first time I made an appointment no one showed up. The second time they showed up, stayed 10 minutes and left and did not provide me an estimate. They ordered a part and still did not give me an estimate. They called to set up an appointment which was for between 10:00-11:00--showed up at 11:30. Spent an hour fixing fridge and charged over $200 for a part that I was not notified about. I called the office and they said they could not give me the name of the part replaced nor the part number. I looked online for my particular refrigerator and found there were NO parts for the defrost part of my refrigerator that cost anywhere near that amount. BEWARE of this company.

Mary C.
Jun 2019
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
I got my ice maker replaced and it works great. Cheaper than a new fridge. Excellent.
Showing 1-25 of 113

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

T&C Heating and Air/Appliance Repair is currently rated 4.2 overall out of 5.

Monday: Open All Day Tuesday: Open All Day Wednesday: Open All Day Thursday: Open All Day Friday: Open All Day Saturday: Open All Day Sunday: Open All Day

T&C Heating and Air/Appliance Repair accepts the following forms of payment: CreditCard

No, T&C Heating and Air/Appliance Repair does not offer free project estimates.

No, T&C Heating and Air/Appliance Repair does not offer eco-friendly accreditations.

Yes, T&C Heating and Air/Appliance Repair offers emergency services.

Yes, T&C Heating and Air/Appliance Repair offers warranties.