Groundworks

Having our crawlspace encapsulated was one of the most seamless processes I’ve been through. Everyone was super professional and helpful throughout the entire process. Harlan Moore did a wonderful job explaining not only how the team would encapsulate our crawlspace, but how they would do it as well. He efficiently explained all the payment options and ensured we selected the one that best fit our needs. Corey Church and his team (Tyrese Ware, Devon Plater and Gavin Grigsby) were the best. They kept me updated on the process from start to finish and I was confident I was in good hands. They found our resident black snake in the crawlspace and Corey came to the door to ask what I wanted him to do with her - and wouldn’t even show her to me until he was certain I was okay with putting eyes on her. The team had to leave early for a previous appointment the second day, but they stayed longer the third day and they were able to finish the job! These guys were very hard working, kept the no

Crew arrived on time. Courteous and fast . David P James and Tim E. we're great.

From start to finish, everything went great. Jay was thorough and answered ALL of our questions. He even reviewed the competition's proposal! The communication was fantastic every step of the way. The installation was a complicated one being that we have a 100+ year old farmhouse. Tyrese and Stephen had quite the challenge! They did a phenomenal job and really went above and beyond. They worked so hard and did an excellent job of explaining things. Five stars all day

Each crew member, Ken, Stephen and Jael were excellent workers. They worked together well and fulfilled their tasks individually with skill. They kept us up to date regularly and completed the work on time even with an unexpected plumbing repair added in.

Highly recommend Tar Heel Basement Systems - We were lucky to find them to do our crawl space repair. Edward Greene, Micah Miller, & Tim Everhart from the Winston Salem NC location did an amazing job on our crawl space. These folks are the kind of contractors that one dreams of finding! I wish I had another crawl space for them to do. These gentlemen were extremely knowledgeable of the task at hand and made sure everything was completed to perfection. They went over and above on every task performed. If I could rate them a 10 that’d really describe the quality of their work.

My installers did an amazing job. They were punctual, neat, organized, and didn?t leave until every last detail was finished. Their names were Ken, Stephen, David K and Dalton. I am so pleased with my new basement system!

I was extremely satisfied with the professionalism and hard work that Adam Canter (lead), Tim Witherspoon and Ryan Oldman displayed. They worked well together to complete the job on time and above expectations. I was impressed with the systems but even more impressed with the way it was installed, the efforts to control the dust and the cleanup that occurred throughout the job. I would suggest you ask for this crew by name. I had the work quoted by others but there was no warranty included. I think the extra money spent was well worth the quality, warranty and included follow-up inspections. The lifting peer systems installed closed the cracks in the brick veneer on the length of 3 sides of the house as planned. I observed the installation of the wall braces and could see the immediate reduction in bowing of wall. Very happy with results.

Jay Yount was great salesperson and Ceritified Field Inspector. Foreman David P and crew mates Ernesto "Nestor" and James C were knowledgeable and efficient, arrived on time and got the job done in two days. Results of the floor stabilization were communicated to me clearly before, during and after the work was performed. All my expectations were at least met. Would definitely recommend Tar Heel to friends and family.

The specific project is floor stabilization with minor lift but that isn't an option so i picked encapsulation instead (which K do intend to gave Tar Heel do, down the line). Jay Yount was great salesperson and Ceritified Field Inspector. Foreman David P and crew mates Ernesto "Nestor" and James C were knowledgeable and efficient, arrived on time and got the job done in two days. Results of the floor stabilization were communicated to me clearly before, during and after the work was performed. All my expectations were at least met. Would definitely recommend Tar Heel to friends and family.

This was a good company for a long time. I purchased a dry zone system from them for my crawl space and the installation was very well done. However, since they were purchased by Groundworks, their processes have declined in effectiveness. I recently had a maintenance visit for my system, during which a simple electrical problem was identified. The tech was not qualified to fully diagnose or fix the problem, and it has been a month without any progress or response from their service or production departments. I've had to call four times, spending 15-30 minutes on the phone each time, and still don't have an appointment for the repair to be completed. It's a shame to see a good company fall this far.

I recently had a maintenance visit for my system, during which a simple electrical problem was identified. The tech was not qualified to fully diagnose or fix the problem, but with some patience, we were able to get the problem resolved. In the end, they sent out an electrician to diagnose the problem and a supervisor to execute the repair. Because the process took longer than their standards, they compensated me by replacing some equipment that was no longer under warranty at no cost to me.

Both Jacob C. & Terrence A did very professional work in a timely way. I would ask for them to do the work again. Richard W. Banner Elk, NC

I've been writing to all my friends and family about the great job that tarheel basement did in my home! I have no more worries about water getting in and destroying my house now! Ken Stephen Michael and Robert are the most professional hard-working guys I could ever ask for to work on my house!!

Mike Jones and his crew Nestor and Juan did an amazing job. They were prompt and cleaned up everything before leaving the property. I highly recommend Tarhill basements the job they did in my crawlspace was incredible in my 1892 home.

Ken, stephen, and Ken were exceptional in in all areas. Very professional and punctual. Their craftsmanship and communication was among the best I have experienced and I would surely hire them again.

Very nice and the job was completed and done in a timely fashion.

Very professional and took great care of our home. Over time, our foundation had gone down. They came in and secured our foundation and encapsulated our crawl space. It looks amazing and we can already tell the difference. Thank you to Brian and John!

Ken, Steven and Aiden from Tarheel Basement Systems were very cordial, on time every day, kept us informed of their progress and explained how the water proofing system works. They were very efficient and completed the project on time. For the first time in 42 years in this house, we don't have to worry about water or moisture in our basement or crawlspace. We would recommend this company to anyone.

Gary H., Robert H., and William M., were a delight to work with. They were punctual, efficient, professional, and very thorough not only during the installation, but also in explaining how the system will work. And they cleaned up the area when completed. This work was performed October 9 through October 11 and, so far, the system has worked well. I recommend TarHeel and the crew (Gary, Robert and William). Thank you.

Gary H. and Robert H. were absolutely the best I have ever had doing work in my home. They worked like this was their home. Some people say they do but these guys didn’t have to say it. I saw it. I have a small home but they treated it like it was priceless. I needed new support system in two rooms and the work they did was exactly what I wanted. The material quality they chose was top as well. I would recommend these guys and TarHeel to anyone.

J.K. and Noah came to update my crawlspace encapsulated a year ago. They were very professional , totally leaving area spotless. Pictures taken at end of service were a great bonus. Totally awesome work. My decision to encapsulate was a great one. Go TarHeel!!!

Great job... Thank you Caleb, Tom and Tyler!

Amazed at all they did in one day. Put in stabilizing support under the house with cross beams where there were sagging. They cleaned out the debris underneath and put down the barrier, cleaned up all the trash and took it with them. This was a 102 year old house. They did all this the same day Totally professional, courteous, keeping us informed on every step of the process. Thank you, Tyree M and Nyles R., We appreciate your hard work and dedication to the job, especially in 90+ degree weather. Definitely recommend these men and Tarr Heel.

Brian and John were very professional. Prompt in arrival time and communicated well with me throughout the entire process. Very pleased with the final result.

They done in 1 day. I must admit that I was skeptical about them at first but, after what I saw. I’m sold. I highly recommend them.