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Learn about our screening process96% Recommended
30 Years In Business
Company Details
- Verified Licenses
- Bilingual
Hours
- Mon: 9:00 AM - 5:00 PM
- Tue: 9:00 AM - 5:00 PM
- Wed: 9:00 AM - 5:00 PM
- Thu: 9:00 AM - 5:00 PM
- Fri: 9:00 AM - 5:00 PM
- Sat: Closed
- Sun: Closed
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Achievements
Service Details
Areas of Expertise
- Roofing Replacements
- Window Replacement
- Siding Replacement
View All Offerings and Cities Served
Deals
Cost Information
- Free Estimates
- Warranty Offered
- Credit Cards Accepted
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Save 20%
Save 20% on A FULL ROOF REPLACEMENT OR FREE GUTTERS
Reviews
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Showing 1-10 of 27 results
0.50
Magdalena D.
Federal Way, WA
11/30/2023
Don't hire them. In April 2020 Team Roofing NW installed a new Poly glass torch down roof with a 5-year warranty. 3-1/2 years later it leaked so bad that the ceiling caved in. The foreman came out & said that the crew did a lousy job & that they were going to replace it, which they did. By the next heavy rain, it leaked again. They came out a couple more times & could not find the leak. After requesting the repairs 3 times I had no choice but to I hire a different Company to replace the whole roof. When I called & emailed Team Roofing NW to request payment for the job another company had to complete, they ignored me. Unfortunately, the only option I have at this point is to take them to court.
Response from Company:
Hello Magdalena, We come out and fixed the roof that was leaking and on our second visit we then realized that it was not our roof that was leaking it was your metal roof that was above the torch down roof that we installed. So we actually have done more than we should have when it came to fixing the roof as it was not our fault it was the metal roof that you has on the upper portion of your home. My production manager has told you this as well. - Jacki Lewis
5.0
Rachel A.
Yelm, WA
9/15/2023
Very professional team! They communicate well and do not try to sell you things you don't need or want. They were fast and efficient. GAF Master elite certified installer. The whole process from bid to scheduling to installation took less than 3 weeks. The crew cleaned up the yard and didn't damage my RV that could not be moved out of the way. The roof looks great! Very happy 😊
5.0
Dereje O.
Lynnwood, WA
7/29/2023
I never had such excellent company. They do great job .not for money. I am very much happy working with them. I hope any one who has a plan to do so if they hire them they will do the job greatly and on time.
5.0
Helen G.
Lynnwood, WA
2/21/2023
Beautiful roof. Workmen arrived on time. Totally professional. John Paul explained everything. No hiccups or hidden surprises.
4.0
Jacob W.
Orting, WA
2/15/2023
.
2.0
Jeff L.
Tacoma, WA
12/9/2021
As of yet they have not begun the work. I am impressed with the initial contact and their followup to complete the contract agreement. I am not impressed with their scheduling as I am awaiting the work to be scheduled. I understand the weather and previously scheduled jobs determine when but I would expect the company to have been in touch with me before this. I hope to give them 5 star reviews once the work has been completed.
Response from Company:
Hello Jeff, I am a bit confused about this review. You signed the roofing contract on November 18th. I left a voicemail on November 23rd welcoming you to the team and also letting you know that we are 6 to 8 weeks out from install and that we would be in contact with you within 5 to 7 weeks. I also emailed you a welcome letter that same day. Did you not receive any of these forms of contact to you? If that is the case I would be more than happy to give you a call and re emailing the welcome letter. We strive for customer service and do our best to make sure the customer is in contact the whole way through the process.
5.0
David W.
Carnation, WA
12/2/2021
I had two different styles of roofs installed plus skylights, and these jobs were done perfectly with everything just as promised
5.0
Nadia A.
Seattle, WA
9/23/2021
We hired TEAM Roofing for a roof replacement for 4 townhomes. The experience was unmatched. We have worked with many contractors over the years and they were absolutely wonderful to work with. From the initial evaluation and quote, to the quality of materials and careful supply to the outstanding installation and post installation follow-up. Well done and would highly recommend if you are in the market for a roof. They answered all questions and concerns promptly and did a wonderful job. The installation team cleaned every area that they worked in and were so friendly and professional. Great job, and many thanks!
4.0
Robert B.
Granite Falls, WA
6/12/2021
Installers efficient and professional. Project coordinator while friendly and very knowledgeable was lacking in administrative skills. Multiple emails missing information or wrong. Schedule information wrong. Requires check rather than accepting credit or debit card.
5.0
Connie E.
Kent, WA
6/9/2021
Great to work with!!!
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