Teasdale Fenton Carpet Cleaning & Restoration, LLC

4.21 |44 Verified Ratings
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Teasdale Fenton Carpet Cleaning & Restoration, LLC

4.21 | 44 Verified Ratings
Write a Review

513-797-0900

10270 Spartan Drive Suite R
Cincinnati, OH 45215
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Profile
Teasdale Fenton Carpet Cleaning & Restoration, LLC


Let Teasdale Fenton help you with your carpet, upholstery, ducts, vents and recovery service needs. We take pride in the quality of our work. Customer service and satisfaction are guaranteed.

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Cincinnati
  • Dayton
  • Covington
  • Newport
  • Hamilton
  • West Chester
  • Fort Thomas
  • Middletown
  • Fairfield
  • Bellevue
  • Florence
  • Monroe
  • Erlanger
  • Loveland
  • Troy
  • Chilo
  • Ross
  • Xenia
  • Batavia
  • Hebron
  • Maineville
  • Melbourne
  • Franklin
  • Bellbrook
  • Latonia
  • Augusta
  • Silver Grove
  • Springfield
  • Amelia
  • Oxford
  • Williamsburg
  • Kings Mills
  • South Lebanon
  • Morrow
  • Mason
  • Miamisburg
  • Mount Orab
  • Vandalia
  • Blanchester
  • Cleves
  • Wilmington
  • Lebanon
  • Miamitown
  • Foster
  • Milford
  • Independence
  • Harrison
  • Clayton
  • Springboro
  • Ripley
  • Waynesville
  • Felicity
  • See All >

Services Offered

Disaster Recovery Services
  • Water Removal Recovery
  • Fire or Smoke Damage Recovery
  • Storm or Wind Damage Recovery

Areas of Expertise

  • Air Ducts & Vents - Clean
  • Recovery Service - Fire or Smoke Damage
  • Recovery Service - Water Removal

Quick Facts

Business Hours
(Please call to confirm)
  • Free Estimates
  • Trip Charge
  • Credit Cards Accepted

Credentials

In Business Since: 2007
Memberships & Affiliations
  • Association of Specialists in Cleaning & Restoration (ASCR)
  • iicrc
Screening
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Ratings & Reviews
Teasdale Fenton Carpet Cleaning & Restoration, LLC

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 44
  Page 1 of 5
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5.0   |  
Review by in Cincinnati, OH
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4.0   |  
Review by in Eaton, OH
Project: Remove Unwanted Water
They came in the middle of the night. And came the next morning. And followed up. 👍
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1.0   |  
Review by in Loveland, OH
Employees doing the work in my house were pretty good but customer service from the office and the estimator were horrible. I had to get in touch with the owner to get someone to call me back. Save yourself the headache and use someone else.
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5.0   |  
Review by in Dayton, OH
Having a water problem is always inconvenient, costly and never fun, but I wished I would have called Teasdale Fenton right away, saving ourselves days of hard work and time, trying to fix the problem ourselves. They came out the next day, after late conversations with the owner and adjuster. Analyzed the situation, gave an estimate we didn't like hearing, BUT ,all things considered, its the smartest thing to do in a basement water issue. They sent a crew out the following day to take care of situation, Thank You Randy and Crew
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5.0   |  
Review by in Mount Orab, OH
Prompt service.
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5.0   |  
Review by in Vandalia, OH
When my condo flooded I was very happy that they came in the middle of the night. Very friendly. Were accommodating to my schedule.
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5.0   |  
Review by in Fairborn, OH
Project: Remove Unwanted Water
Thank you
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0.5   |  08-15-2017
Review by Ernest G. in Portland, OR
I have had the misfortune of doing business with Teasdale Fenton, their customer service, their mangers and even their technicians are unprofessional. They will change their pricing at the time of appointment. If you call to complain about the price changing, their customer service manager will tell you that they work on commission and they make more money changing pricing at the time of the appointment. The technician will also tell you that they will not do a good job if you don't pay for the additional services so they can make more money. All call are recorded but that doesn't matter either because they will have you waiting for 4 hours for your appointment so you don't want to waste more time so that way they can pressure you in to paying more money. You have to decide who you want in your home and if they will respect your property. If you want quality of service I would suggest calling someone else if you don't feel like getting taken advantage of or mislead.
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2.0   |  
Review by in Loveland, OH
They actually made my carpet look worse than it did before they arrived. Had to have them come back and redo the whole job. Had much better experience with other carpet cleaners
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0.5   |  10-05-2016
Review by Dianna S. in Independence, KY
I had used this company previously and was very happy. I don't know what has changed, but the crew that was sent to my house to clean my carpets were anything but professional carpet cleaners. I wanted 2 rooms and a hallway cleaned. There was no offer to move furniture, even after I asked them to, so only the part of my carpet they could see was cleaned. The man who used the steamer ran the cleaner over my carpet so fast that it looked like he was scraping the sidewalk. I don't think anyone can even vacuum that fast. Then the crew proceeded to charge me $20/room for teflon ttreatment, including $20 for the hallway. The 2 men were finished in less than 20 minutes, start to finish. I could have hired the 10 year old next door and I feel that they would have done a better and more thorough job. It was evident that the crew was going for speed, not quality of workmanship. What has happened to taking pride in a job well done, let alone to customer service? I called to report my dissatisfaction and spoke to the supervisor. She offered to send the 2 men back. Really?! Why would I want them to touch my carpets? In lieu of that, she offered 10% off of our next cleaning. Again, why would I want anyone from this company to come back? Anything less than a total refund at this point is unacceptable. Sadly, I would not recommend using this company for anything. You are only as good as how you handle problems.
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Showing 1-10 of 44
  Page 1 of 5

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