Texas Backyard Living

3.78 | 3 Verified Ratings
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972-881-4244

6913 K Avenue, Suite 307
Plano, TX 75074
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Profile
Texas Backyard Living


We are a highly reputable family owned outdoor living company specializing in new fences, decks, arbors, patio covers, automatic gates, staining, fence repair, concrete, and stonework. Our mission is to provide professional service and quality workmanship to each customer while keeping projects on time and under budget. We take pride in the quality of our work and create value through our competitive pricing and unbeatable warranties. Texas Best Outdoor Living looks forward to helping you with your next outdoor project! Call us for a FREE estimate!

Quick Facts

Business Hours
Monday:
8:00 AM to 5:00 PM
Tuesday:
8:00 AM to 5:00 PM
Wednesday:
8:00 AM to 5:00 PM
Thursday:
8:00 AM to 5:00 PM
Friday:
8:00 AM to 4:00 PM
(Please call to confirm)
  • Residential
  • Credit Cards Accepted

Credentials

In Business Since: 2018
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Ratings & Reviews
Texas Backyard Living

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1.0   |  
Review by in Dallas, TX
We hired Texas Backyard Living to replace part of our backyard fence. It is a big, expensive job, with over 200 feet of fence. When the owner made his sales pitch to us, he told us that Texas Backyard Living is BBB Certified, that they are on the Good Contractors List, and that they have been in the fence business for over 10 years in North Texas. He told us this in response to us asking about references and reviews for the company. He related that they basically have impeccable credentials, and that if we were to go with them *everything would go smoothly*. That has not been the case. The owner said specifically that Texas Backyard Living would take care of all and call before you dig Texas811. and that any necessary permits from the city would be pulled. Code concerns came up during this sales pitch when we specifically talked about the distance of the current gate versus the distance of the new gate in relation to the alleyway. He assured us that if they needed to move the gate in further away from the alleyway edge and towards our home that they would, and all local codes would be followed. So, we hired them. Three days into the project, our doorbell rings, and it is a city inspector asking to see the permit for this project. We call Texas Backyard Living and find out they never pulled the permit. Our project immediately comes to a halt. No explanation is given to us as to why this step was skipped. Now, we are worried that perhaps no City of Dallas building codes were followed at all. The fact that Texas Backyard Living did not apply for, submit plans, and get approval for a permit from the City of Dallas prior to the start of construction worries us about the companys business ethics. If this was simply a miss, a mistake, or somebody forgetting to do something, then we can understand that. However, if Texas Backyard Living intentionally did not pull a permit prior to the start of construction, then that is tantamount to illegal activity by actively attempting to defraud the City of Dallas. To be clearm we are not accusing Texas Backyard Living of intentionally working without a permit. What I am saying is that this all looks very bad from any perspective, and does not speak well to the professionalism of the management staff at Texas Backyard Living. Neither does the lack of communication regarding this matter since everything came to a halt. We did get some communication, however, that was to inform us we would now owe an additional $300 (on top of the tens of thousands we are already paying) for them to get the permit. No apology, no explanation. Just a terse email saying they are going to charge us $300 extra. Our project has been delayed due to this company and their negligence. Additionally, our neighbor is upset with us due to their workers negligence in destroying part of the neighbors fence. It took 4 days for this to be repaired. The neighbors dog got loose. What if it had attacked somebody? And finally, we as Texas Backyard Livings customers... Are upset with the way that this has unfolded. Pulling a permit is not a homeowner requirement. The contractor, Texas Backyard Living, is responsible for pulling the permit as the working party. This is actually a very basic requirement at most state levels. There is no excuse for this not having been done. It is sloppy at best and illegal at worst. Finally, we are very unhappy with the lack of communication from Texas Backyard Living. They have been slow to respond to our phone calls and emails, and they have never proactively reached out to us with any updates or information since the problems started.
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5.0   |  
Review by in Fairview, TX
Outstanding workmanship and attention to detail.
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5.0   |  
Review by
Project: Install a Wood Fence
They are great to work with and did an excellent job!
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