Texas Builders, Inc.

He showed up with a hail history of my area. He the inspected my roof and told me nothing needs repair for 10 years.

J W and his crews did superb work.

From start to finish, the people from Charlie roofing that we worked with were friendly, kind, and professional. They came out quickly to evaluate the roof and gave us an estimate on the spot. They assisted us with the insurance adjuster came to look at our roof. And they assisted us with the desk adjuster was going to the process of calculating our insurance payment. I soon as that process was complete they were quick to return to go over final information and to schedule the installation of the new roof. Installation was fast, efficient, and beautiful. The entire installation process was done in one single day. Their crew was polite and courteous. They cleaned up very well after they were done and before they left. This experience was A++ from the very beginning. I would recommend them to anyone including my mother and I would absolutely use them again.

I had the 3 tab shingles removed and upgraded to dimensional. The vent turbines were removed and replaced using ridge vents and the roof deck replaced where the turbines were mounted. I worked with Dale throughout the process. He made the whole process pleasant, answering all my questions. He quickly responded to all my emails. I had to have the HOA's approval prior to starting the job. He submitted all required paperwork. He was there on the day the work started to make sure all went well. I noticed the shingles were the wrong color and he had the correct ones there within 2 hours. I had several quotes and Trinity Custom came in with a fair price (not the lowest) and even threw in a couple of free upgrades. I felt good before, during and after the job. I highly recommend them and will use them again.

This company is TOTALLY CUSTOMER centered! J. W. was professional, punctual, and extremely helpful! He took the time to explain the process between the inspection, getting the roof on, working with the insurance company, and getting paid by the insurance company. We needed a quick turnaround time for the sale of the house and they got it done! Super pleased!

JW Sen Rep For Trinity Was Awesome. From Start To Finish He Handled Insurance And Answered All Of Our Questions. The Crew That Came Out Out To Do The Work Did An Excellent Job. They Worked Hard And Cleaned Up Afterwards. JW Was On Hand Throughout The Process To Make Sure It Was Perfect. So Glad We Called Trinity! It Just Felt Good For A Company To Really Work To Help You! Thanks Trinity! You Will Be Our Go To Company For All Of Our Home Projects!

Only took one day to replace my roof. Great job.

I was naturally apprehensive because the roof on our rental property needed replacement. The roofing industry gets a lot bad publicity, because of a few fly by night companies and we live 275 miles away from the property. The insurance company wouldn't recommend anyone, so I went online to Home Advisor to find someone. Fortunately for us, I found J.W. at Trinity Custom. He handled everything, including working with my uncooperative insurance company and kept me updated along the way., The job was done on-time in 1 day with upgraded shingles. He sent pictures throughout the installation process and supervised the cleanup afterward, which my tenant raved about. Believe me, if you want a roofing contractor you can trust, call J.W. at Trinity Customer. You will not be sorry.

Shawn was great at communication- kept us informed and updated on the project (sent pictures from the roof of progress) . Very efficient and polite.

They did a nice job and worked with my insurance to get a few extra things covered

J.W. was our contact and he did precisely what he said he'd do, precisely when he said he'd do it. His crew was timely, professional & thorough. Doesn't get better than that.

Their sales rep stayed with us through the whole process and kept us informed. He explained everything to us and answered all of our questions. We would hire this company again.

They did excellent work and got it done fast.

Great customer service and excellent work.

Gene

very friendly and professional roofers

They did excellent work and got it done fast. they were also supposed to to give me multiple estimates on other projects but fell short of the full commitment, but overall satisfied with what they have done.

They were very nice!

Still have problem with roof it was not installed right did not replace rotted sheathing until i complained did not replace shingles on cornishs piece till i complained did not pull permit when city says they have to if they replace any sheathing and say they installed it right even though i have caulking at the ridge of my roof. I had to pay an inspector to come and walk my roof.

Working with J.W. with Trinity Custom was a pleasure. He was our first line of contact and he provided answers to all of our questions. He was there to point out damage to our insurance adjuster. When Allstate denied our claim initially , he was there to assist us in disputing and asking for another assessment. Once we were finally approved for a new roof, he scheduled the job the very next week. The team did a great job and it looks beautiful! We would definitely use them again!

Dale Colvin is a man of integrity. I am a single widow and the first time for home storm replace and repairs. He oversaw my project and explained all along the way. I am very happy with all the work that Trinity Custom has done for me. I would recommend them and will hite them again.