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Texas Plumbing Repair
Sewer Main Clearing, Faucets, Fixtures and Pipes Repair or Replace, Water Heater Installation and Replacement,
About us
At Texas Plumbing Repair, we focus on quality plumbing over quantity. We use our 20+ years of experience and expertise to complete your project with perfection. Customer service and honesty are the most important aspects of our business, and your satisfaction is guaranteed. Please call us today for an estimate. We look forward to working with you.
Business highlights
Se habla espanol
9 years of experience
Services we offer
Leak Locate, Plumbing, Plumbing Repairs , Slab Leaks , Water Heater Repairs / Replacement / Installation
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.2114 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 65% | ||
| 21% | ||
| 5% | ||
| 2% | ||
| 7% |
Filter reviews by service
Showing 1-25 of 114 reviews
Judith H.
Jan 2021
Sewer Main Install, Replace or Repair
My clients were tough ... they were angry and accused me of the toilet being to small and something about the plumbing - AFTER they moved in - at the time my bf had just passed and I was going through a horrible time which these clients did not respect.... this company came through after I called them once paid them and told them to please take care of the issue... I never heard back from the clients again... so they did their job right :)
Robert L.
Mar 2019
Water Heater - Repair or Service
Great work and took care of it fast
Jamie D.
Jan 2019
Drain Clog or Blockage Clearing
The technician was super friendly and professional, but the supervisor who charged me wasn t the best. Clog was due to previous home owner flushing a disposable razor and when he ran auger it cleared the paper but reclogged immediately after he left because of the razor catching paper. So the supervisor told me over phone that if it was a toilet defect the revisit wouldn t be free. After hearing this I changed the toilet out myself and when the tech came back to check that solved this issue, but they charged me full service fees both visits for a problem I solved myself so basically I wasted both fees entirely. But the technician was great I really appreciated his efforts. Again it was the way the company charged me that second full service call I don t really think was fair.
Response from Texas Plumbing Repair
"Thank you for your feedback! We strive to know how our business is being held in the eyes of our customers. We aim to excel in customer service and have our customers enjoy their experience with our company when a plumbing heartache arises. We know you can't "plan" for a plumbing issue to surface, so we make it a priority to fix your plumbing problems efficiently, be informative of the problem and the solution, to help put your mind at ease knowing your home is in good hands. Thank you so much for your feedback! We are always here to help!"
Judy M.
Nov 2018
Water Heater Installation and Replacement
Very prompt and pleasant.
Response from Texas Plumbing Repair
"Thank you for your feedback! We strive to know how our business is being held in the eyes of our customers. We aim to excel in customer service and have our customers enjoy their experience with our company when a plumbing heartache arises. We know you can't "plan" for a plumbing issue to surface, so we make it a priority to fix your plumbing problems efficiently, be informative of the problem and the solution, to help put your mind at ease knowing your home is in good hands. Thank you so much for your feedback! We are always here to help!"
Lalla V.
Nov 2018
Water Heater Installation and Replacement
Very professional and honorable, standing by original quote I was given as to final cost!
Response from Texas Plumbing Repair
"Thank you for your feedback! We strive to know how our business is being held in the eyes of our customers. We aim to excel in customer service and have our customers enjoy their experience with our company when a plumbing heartache arises. We know you can't "plan" for a plumbing issue to surface, so we make it a priority to fix your plumbing problems efficiently, be informative of the problem and the solution, to help put your mind at ease knowing your home is in good hands. Thank you so much for your feedback! We are always here to help!"
Sherry M.
Oct 2018
Faucets, Fixtures and Pipes Repair or Replace
Took care of the replacement of hot water tank amazingly fast and very warm caring professionals. I feel that this company still has integrity and honesty in the world of greed today. I would definitely recommend this company to others. Home advisor need to fix glitches in their computer system. They gave wrong phone number and in complete address.
Response from Texas Plumbing Repair
"Thank you for your feedback! We strive to know how our business is being held in the eyes of our customers. We aim to excel in customer service and have our customers enjoy their experience with our company when a plumbing heartache arises. We know you can't "plan" for a plumbing issue to surface, so we make it a priority to fix your plumbing problems efficiently, be informative of the problem and the solution, to help put your mind at ease knowing your home is in good hands. Thank you so much for your feedback! We are always here to help!"
Tammy M.
Oct 2018
Water Heater - Repair or Service
There was a problem with communication. The plumber called and scheduled an appointment at 5:00 PM. At 7:00 pm there was still no communication from the plumber so I called the plumber to make sure they were still coming as scheduled. I was told that it would be another 30 minutes but the plumber did not arrive until 10:00 pm. I was told I needed a new water heater and they would need to come back the next day and again they did not show up at the scheduled appointment but they did arrive until around 8:30 to 9:00 pm. The work they did was good.
Response from Texas Plumbing Repair
"Thank you for your feedback! We strive to know how our business is being held in the eyes of our customers. We aim to excel in customer service and have our customers enjoy their experience with our company when a plumbing heartache arises. We know you can't "plan" for a plumbing issue to surface, so we make it a priority to fix your plumbing problems efficiently, be informative of the problem and the solution, to help put your mind at ease knowing your home is in good hands. Thank you so much for your feedback! We are always here to help!"
Jan C.
Oct 2018
Faucets, Fixtures and Pipes Repair or Replace
The owners main goal is to provide good service and have satisfied customer and he will do what it takes to make up that happen.
Response from Texas Plumbing Repair
"Thank you for your feedback! We strive to know how our business is being held in the eyes of our customers. We aim to excel in customer service and have our customers enjoy their experience with our company when a plumbing heartache arises. We know you can't "plan" for a plumbing issue to surface, so we make it a priority to fix your plumbing problems efficiently, be informative of the problem and the solution, to help put your mind at ease knowing your home is in good hands. Thank you so much for your feedback! We are always here to help!"
Sarah M.
Oct 2018
Faucets, Fixtures and Pipes Repair or Replace
Nice repairmen.
Response from Texas Plumbing Repair
"Thank you for your feedback! We strive to know how our business is being held in the eyes of our customers. We aim to excel in customer service and have our customers enjoy their experience with our company when a plumbing heartache arises. We know you can't "plan" for a plumbing issue to surface, so we make it a priority to fix your plumbing problems efficiently, be informative of the problem and the solution, to help put your mind at ease knowing your home is in good hands. Thank you so much for your feedback! We are always here to help!"
Linda E.
Sep 2018
Drain Clog or Blockage Clearing
This was the worst experience I have ever had. I would never ever use this company again. The guy who came was pleasant at first but then began complaining. It just got worse from there. He called his boss and told him I was screaming at him and throwing things at him which was totally not true. The boss, Justin Blackwell, called me and began to tell me he believed his employee and would not even consider listening to me and he hung up on me. VERY POOR CUSTOMER SERVICE. WOULD NOT RECOMMEND THESE PEOPLE TO ANYONE. He abruptly left leaving my kitchen in a mess - removed items and did not fix the problem. I have called someone who was recommended to me by someone else.
Response from Texas Plumbing Repair
"I am the owner (Justin) our tech Zach was at your home simply trying to help and was being yelled at and then items were thrown at him. He called me and you advised him to leave and you were not charged. Any time an environment becomes hostile and unsafe for our employees we advise them to leave. We are sorry for your experience and wish you only the best. God bless. We do all we can to help customers but unfortunately we sometimes have to do deal with people who are simply rude and disrespectful. You very rude on the the initial phone call but we overlook that and sent the technician out there while the technician was in route with the app"
Janet L.
Sep 2018
Faucets, Fixtures and Pipes Repair or Replace
They were here within an hour of my submitting a request on Home Advisor. They got to work and fixed my outdoor faucet quickly and were courteous and professional.
Response from Texas Plumbing Repair
"Thank you for your feedback! We strive to know how our business is being held in the eyes of our customers. We aim to excel in customer service and have our customers enjoy their experience with our company when a plumbing heartache arises. We know you can't "plan" for a plumbing issue to surface, so we make it a priority to you fix your plumbing problems efficiently, be informative of the problem and the solution, to help put your mind at ease knowing you home is in good hands. Thank you so much for your feedback! We are always here to help!"
S H.
Sep 2018
Water Main Install, Replace or Repair
Response from Texas Plumbing Repair
"Thank you for your feedback! We strive to know how our business is being held in the eyes of our customers. We aim to excel in customer service and have our customers enjoy their experience with our company when a plumbing heartache arises. We know you can't "plan" for a plumbing issue to surface, so we make it a priority to you fix your plumbing problems efficiently, be informative of the problem and the solution, to help put your mind at ease knowing you home is in good hands. Thank you so much for your feedback! We are always here to help!"
Randall B.
Sep 2018
Faucets, Fixtures and Pipes Repair or Replace
The young man who performed the work was courteous, capable, and efficient. The job was done professionally and in a timely manner.
Response from Texas Plumbing Repair
"Thank you for your feedback! We strive to know how our business is being held in the eyes of our customers. We aim to excel in customer service and have our customers enjoy their experience with our company when a plumbing heartache arises. We know you can't "plan" for a plumbing issue to surface, so we make it a priority to you fix your plumbing problems efficiently, be informative of the problem and the solution, to help put your mind at ease knowing you home is in good hands. Thank you so much for your feedback! We are always here to help!"
Shirley L.
Sep 2018
Faucets, Fixtures and Pipes Repair or Replace
I was overcharged! I think because I am a female and senior citizen. I could have had my daughter fix it for under $50.00, I was charged $349.25.
Response from Texas Plumbing Repair
"I'm confused. You were told pricing over phone, and plumbers collecting signature reassuring you were aware of the charges. You could of easily said no to our services, we would of said god bless and been on our way, and you could of called your daughter for the repair. Not sure why you felt you were wronged when you cleared the pricing twice before our plumbers moved forward. We are however are happy your plumbing issues were fixed. God bless, Texas Plumbing Repair"
Randall S.
Sep 2018
Sewer Main Clearing
Response from Texas Plumbing Repair
"Thank you for your feedback! We strive to know how our business is being held in the eyes of our customers. We aim to excel in customer service and have our customers enjoy their experience with our company when a plumbing heartache arises. We know you can't "plan" for a plumbing issue to surface, so we make it a priority to you fix your plumbing problems efficiently, be informative of the problem and the solution, to help put your mind at ease knowing you home is in good hands. Thank you so much for your feedback! We are always here to help!"
Jacque H.
Sep 2018
Faucets, Fixtures and Pipes Repair or Replace
Fast and efficient
Response from Texas Plumbing Repair
"Thank you for your feedback! We strive to know how our business is being held in the eyes of our customers. We aim to excel in customer service and have our customers enjoy their experience with our company when a plumbing heartache arises. We know you can't "plan" for a plumbing issue to surface, so we make it a priority to you fix your plumbing problems efficiently, be informative of the problem and the solution, to help put your mind at ease knowing you home is in good hands. Thank you so much for your feedback! We are always here to help!"
Darrell M.
Aug 2018
Faucets, Fixtures and Pipes Repair or Replace
After spending 900.00 to repair toilet leak, in two bathrooms, they wanted 200.00 more, a few weeks later, to fix what they were supposed to fix the first time. Wouldnt even send a technician out to see if they had made a mistake. Very disappointed.
Response from Texas Plumbing Repair
"Thank you for your feedback! We strive to know how our business is being held in the eyes of our customers. We aim to excel in customer service and have our customers enjoy their experience with our company when a plumbing heartache arises. We know you can't "plan" for a plumbing issue to surface, so we make it a priority to you fix your plumbing problems efficiently, be informative of the problem and the solution, to help put your mind at ease knowing you home is in good hands. Thank you so much for your feedback! We are always here to help!"
Mary R.
Aug 2018
Drain Clog or Blockage Clearing
The job ended up being a major expense as the main sewer pipe was cracked, but they were quick, prompt and professional. We didn't take the time to shop around for price as we new the general cost for this type of repair. They were at the high end for repair but in the right range.
Response from Texas Plumbing Repair
"Thank you for your feedback! We strive to know how our business is being held in the eyes of our customers. We aim to excel in customer service and have our customers enjoy their experience with our company when a plumbing heartache arises. We know you can't "plan" for a plumbing issue to surface, so we make it a priority to you fix your plumbing problems efficiently, be informative of the problem and the solution, to help put your mind at ease knowing you home is in good hands. Thank you so much for your feedback! We are always here to help!"
Andre E.
Aug 2018
Drain Line Breakage Camera Locate
Response from Texas Plumbing Repair
"Thank you for your feedback! We strive to know how our business is being held in the eyes of our customers. We aim to excel in customer service and have our customers enjoy their experience with our company when a plumbing heartache arises. We know you can't "plan" for a plumbing issue to surface, so we make it a priority to you fix your plumbing problems efficiently, be informative of the problem and the solution, to help put your mind at ease knowing you home is in good hands. Thank you so much for your feedback! We are always here to help!"
Don C.
Aug 2018
Water Heater Installation and Replacement
Were very professional got in and out and did project quickly. Prices were extremely competitive.
Response from Texas Plumbing Repair
"Thank you for your feedback! We strive to know how our business is being held in the eyes of our customers. We aim to excel in customer service and have our customers enjoy their experience with our company when a plumbing heartache arises. We know you can't "plan" for a plumbing issue to surface, so we make it a priority to you fix your plumbing problems efficiently, be informative of the problem and the solution, to help put your mind at ease knowing you home is in good hands. Thank you so much for your feedback! We are always here to help!"
Dennis D.
Aug 2018
Faucets, Fixtures and Pipes Repair or Replace
Response from Texas Plumbing Repair
"Thank you for your feedback! We strive to know how our business is being held in the eyes of our customers. We aim to excel in customer service and have our customers enjoy their experience with our company when a plumbing heartache arises. We know you can't "plan" for a plumbing issue to surface, so we make it a priority to you fix your plumbing problems efficiently, be informative of the problem and the solution, to help put your mind at ease knowing you home is in good hands. Thank you so much for your feedback! We are always here to help!"
Lucille Q.
Aug 2018
Water Heater Installation and Replacement
They were prompt. Easy to talk to and were very accommodating.
Response from Texas Plumbing Repair
"Thank you for your feedback! We strive to know how our business is being held in the eyes of our customers. We aim to excel in customer service and have our customers enjoy their experience with our company when a plumbing heartache arises. We know you can't "plan" for a plumbing issue to surface, so we make it a priority to you fix your plumbing problems efficiently, be informative of the problem and the solution, to help put your mind at ease knowing you home is in good hands. Thank you so much for your feedback! We are always here to help!"
John M.
Jul 2018
Drain Clog or Blockage Clearing
I would have rated them a 5 for everything except the office neglected to notify me that the plumbers were running late. I had to call the office to be advised they were running late after their scheduled arrival time had passed.
Response from Texas Plumbing Repair
"Thank you for your feedback! We strive to know how our business is being held in the eyes of our customers. We aim to excel in customer service and have our customers enjoy their experience with our company when a plumbing heartache arises. We know you can't "plan" for a plumbing issue to surface, so we make it a priority to you fix your plumbing problems efficiently, be informative of the problem and the solution, to help put your mind at ease knowing you home is in good hands. Thank you so much for your feedback! We are always here to help! We will take note and make sure office representatives are more communicate with customers to ensur"
Laurie C.
Jul 2018
Faucets, Fixtures and Pipes Repair or Replace
Upfront about each piece of the project. Did a good job and they worked quickly.
Response from Texas Plumbing Repair
"Thank you for your feedback! We strive to know how our business is being held in the eyes of our customers. We aim to excel in customer service and have our customers enjoy their experience with our company when a plumbing heartache arises. We know you can't "plan" for a plumbing issue to surface, so we make it a priority to you fix your plumbing problems efficiently, be informative of the problem and the solution, to help put your mind at ease knowing you home is in good hands. Thank you so much for your feedback! We are always here to help!"
Kenneth S.
Jul 2018
Sewer Main Install, Replace or Repair
Quick to respond initially but it went south from there, as they arrived without proper equipment to complete the job. Had to return next day with proper equipment, but then attempted to discover other repair needs to milk the job. After somewhat completing the job, collecting payment and leaving, I found that the toilet seal was not done correctly, resulting in water leaking around base of toilet. They put me off on returning to properly complete repair, so I went to another source. They were also very sloppy with their work, leaving a mess to clean up, plus permanent marks and scaring on the wall in toilet area. Cost me about 1K plus 2 days off work, for a job that should have been completed within an hour or two with proper equipment and knowledge, and should have been around 3 to 4 hundred max. Overall, they seemed more interested in finding something to charge me for than getting my problem resolved. Very disappointing experience to say the least.
Response from Texas Plumbing Repair
"Thank you for your feedback. However everything stated above is a false claim. 1) Our team came out and ran a snake through your main line and advised you a video camera inspection was needed and you wished to schedule it the next day. 2) The video inspection advised and showed you that your line was compromised. 3) Our first trip out there we advised your toilet was in poor condition and recommended a replacement. Our team is fully licensed and only recommend what is needed on sites. And even came back free of charge to evaluate your toilet and specifically told you what needed to be done. Disappointed in your false review."
Licensing
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FAQ
Texas Plumbing Repair is currently rated 4.2 overall out of 5.
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Sunday: Open All Day
Texas Plumbing Repair accepts the following forms of payment: CreditCard
Yes, Texas Plumbing Repair offers free project estimates.
No, Texas Plumbing Repair does not offer eco-friendly accreditations.
No, Texas Plumbing Repair does not offer emergency services.
No, Texas Plumbing Repair does not offer warranties.