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The Basement Guys - Cleveland

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24 Years In Business

Company Details

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Contact

429 Portage Boulevard
Kent, OH 44240
https://www.ohiobasementauthority.com/service-areas/cleveland-oh/

Hours

  • Mon: 7:00 AM - 11:00 PM
  • Tue: 7:00 AM - 11:00 PM
  • Wed: 7:00 AM - 11:00 PM
  • Thu: 7:00 AM - 11:00 PM
  • Fri: 7:00 AM - 11:00 PM
  • Sat: 8:00 AM - 11:00 PM
  • Sun: 10:00 AM - 11:00 PM
View All Details & Credentials

Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • Waterproofing
  • Basement Refinishing
  • Foundation Repair
  • Crawl Space Repair
  • Egress Windows
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Warranty Offered
  • Credit Cards Accepted

Ratings

4.6
38 Verified Reviews
  • 5
    32
  • 4
    2
  • 3
    1
  • 2
    2
  • 1
    1

Highly rated for

  • Quality
  • Customer Service
Showing 1-10 of 38 results
5.0 Carol T. Twinsburg, OH
4/29/2024

Very satisfied with detailed explanation of what was needed and being given three choices of repairs, Work was completed in a timely fashion despite rainy weather.

5.0 James H. Mogadore, OH
1/29/2024

Had a few hiccups but all is fine.

5.0 Laurie B. Rocky River, OH
10/24/2023

I don't have anything to share

5.0 John F. Painesville, OH
10/6/2023

The guys worked hard and finished in one day. Did a good job.

3.5 John L. Twinsburg, OH
9/26/2023

Overall the project was finished and looks pretty nice. I think they were very poor at communicating since they would often tell me that someone was coming to do something and then nobody would show up. toward the end of the project they seemed to rush and it led to mistakes like leaving pipes in the floor that were carpeted over and around rather than fixing it correctly. The ceiling installer did not do a very good job planning the grid out, which led to a small 1 inch sliver on one side when small adjustments would have allowed for a full tile. in general though, the job got done and looks nice. it just took almost a year from start to finish.

5.0 Berneice B. Lorain, OH
9/21/2023

The first project went well! The second project I had to keep calling back to get the job done! I requested an estimate the first part of June and the project wasn’t completed until September 5th!

5.0 Rosana M. Aurora, OH
10/12/2022

I actually had my basement repaired walls had to be raised due to unusual settling, water proofed and and outside concrete raised. All employees were helpful and actually walked me through the process of what they were going to do. They had me inspect each day before they left and a final inspection when they were completed. They cleaned up each day before they left and then again after the work was completed. I am going to have them back in the spring of 2023 to complete more more. These folks are professional , considerate and go above and beyond.

Response from Company:

Thank you for sharing your positive experience!

5.0 Bernard W. Euclid, OH
10/7/2022

Michelle the sales person delivered on everything she promised. Very pleased with the work and professionalism

Response from Company:

Thank you for the positive review, we love hearing about your positive experience!

5.0 Gloria M. Cuyahoga Falls, OH
3/17/2022

The contractors Alex and Jon went above and beyond our expectations.

Response from Company:

Thank you for the 5-star review!

2.0 Robin J. Euclid, OH
10/18/2021

Very expensive for such a small basement.

Photos

The Basement Guys - Cleveland
4
Crawl Space Encapsulation
3
Unfinished Basements
5
Finished Basements

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