HomeAdvisor Screened & Approved
This service professional has passed the HomeAdvisor screening process.
Learn about our screening process91% Recommended
11 Years In Business
Company Details
- Verified Licenses
Contact
125 Greenwood AvenueHot Springs, AR 71913 http://www.bathplanet.com/locator/4362.3358.bath-planet-of-arkansas/
Hours
- Mon: 8:00 AM - 8:00 PM
- Tue: 8:00 AM - 8:00 PM
- Wed: 8:00 AM - 8:00 PM
- Thu: 8:00 AM - 8:00 PM
- Fri: 8:00 AM - 7:00 PM
- Sat: 10:00 AM - 5:00 PM
- Sun: Closed
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
- Bath Remodel
- Walk in Tub
- Shower Install
- Bathtub Replacement
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Warranty Offered
- Credit Cards Accepted
Reviews
Write a Review
Showing 1-10 of 22 results
5.0
Jesus F.
Little Rock, AR
9/27/2024
2 an?os imedio de experience buen trabajo no se arepentira
5.0
Steve S.
Sherwood, AR
3/19/2024
Professional installation.
3.0
Peggy H.
Beebe, AR
1/29/2023
The shower curtain rod was hung too high that the curtain could not stop water from going all over floor. I made a point of giving them the curtain to make sure the rod was installed properly but he merely eyeballed it instead of measuring the wall to be accurate. It was just a standard curtain! I made them correct the height which left a couple of holes in the shower wall that is noticeable. The cap on the end of the shower rod was not put on correctly and just hung on the rod. They did nothing about the gap in the floor molding after removing my tub, so that the edge of the vinyl floor and raw wood floor was showing. I made them fix it with caulk but did a quick sloppy job of it on the one side. There is now a good size purple stain on my vinyl floor from a chemical they allowed to spill on it, the flooring is only a year old! The new knob fell off in my hand the first time I turned on the water. The shower pan is not deep enough to allow a shower curtain to stop the water from going on the bathroom floor. The new hand held shower is too short to use because the shower head is so high. I have had to go shopping for a longer one. I paid enough money that it should have been a perfect or near perfect job, but it was not.
1.0
Brian H.
Greenbrier, AR
5/19/2022
The people at bathplanet are super nice, at first. They came and installed the shower in one day, and the shower is great. The installers were very professional and cleaned up. The problem came when they were done. They had chipped two of our tile up against the tub, but did not inform us of the damage. They proceeded to caulk over the top of the broken tile, so now they cannot be replaced. Then, oddly, they were residue on hanging our shower curtain. We now feel like this was a way to distract our eyes away from the damage. If we had known of the damage, I could have patched the tile before they caulked. Now, their customer service refuses to fix the tile, to pay for fixing the tile, and is not interested in rectifying the situation at all. There is a part of the contract that you sign saying they may break some tile, but they assure you this hardly ever happens. Our guys are super careful, they say. DO NOT SIGN THE TILE RELEASE! They will break your tile, and leave you to fix it, costing possibly hundreds of dollars. I do not recommend Bath Planet of Arkansas. They are liars, and will not stand behind what they say. They can come in to your home, damage something of yours, and walk out the door without any responsibility at all.
Response from Company:
So glad that you took time to review our company. Like we always say, if there is something that you are not comfortable signing, don't sign it. We just won't move forward with the project. This does rarely happen but when it does it is out of our control. That is why we put this clause in our contracts. We hope that you were able to figure out how to get the small bead of silicone up and replace your tile because your new bath looks amazing.
5.0
Cinthia F.
Hot Springs National Park, AR
10/21/2021
So far, they are building my tub and surround. They'll notify me when it's ready and then we'll schedule an installation date.
4.5
Linda M.
Harrison, AR
9/18/2021
Has not started yet. Seems like it is going to be good. Really nice person that came to the house
5.0
Dorothy B.
Hot Springs National Park, AR
7/31/2021
The people at this company were friendly, and took time to work with us. The install was done in 3 days as planned.
4.0
Pam W.
Texarkana, AR
3/9/2021
OK.
5.0
Dedra P.
Emmet Ark, AR
4/12/2020
Geter Done!
4.5
Lori J.
Prescott, AR
11/25/2019
Photos
Find More Pros
HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information representations set forth in those profiles as they are self-reported by the Service Professional.
To find more licensing information for your state, visit our Licensing Requirements page. Note that some states require local or county level licensing and you should verify whether or not your pro is properly licensed.
