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90% Recommended

11 Years In Business

Company Details

Hours

  • Mon: Open 24 Hours
  • Tue: Open 24 Hours
  • Wed: Open 24 Hours
  • Thu: Open 24 Hours
  • Fri: Open 24 Hours
  • Sat: Open 24 Hours
  • Sun: Open 24 Hours
View All Details & Credentials

Achievements

Service Details

    Areas of Expertise

    • Carpet Install-Materials Not Provided by the Customer
    • Laminate & Hardwood Flooring
    • Carpet Sales and Installation
    View All Offerings and Cities Served
    Deals

    Cost Information

    • Free Estimates
    • Warranty Offered
    • Credit Cards Accepted

    Ratings

    4.4
    174 Verified Reviews
    • 5
      127
    • 4
      29
    • 3
      5
    • 2
      4
    • 1
      9

    Highly rated for

    • Quality
    Showing 1-10 of 174 reviews Showing 0 reviews
    5.0 Andy D. East China, MI
    3/5/2021

    They where helpful and professional

    5.0 Lesley H. Northville, MI
    2/25/2021

    Bryan our sales guy was awesome. He took great care in measuring our floor space, creating a diagram and helping us pick the perfect carpet. Gus and his installation team were amazing. They came in and went to work right away moving furniture and prepping for our new carpet. They did a great job installing, did it quickly and put all furniture back in place, asking for a final inspection by me. It was a terrific experience! Would not hesitate to call Carpet Guys again.

    2/20/2021

    Our sales rep Chad G. spent a lot of time with us and he beat the price of a competitor's bid. The installers (Jose G.) arrived on time and did a very good job. They were quick but also thorough and professional, working the entire time (no breaks, no standing around, no leaving for lunch, etc.). The carpeting looks great, the seams come together very nicely, the clean up was good. Definitely recommend this company.

    5.0 David M. Milford, MI
    2/16/2021

    Installers were very polite , did excellent work , cleaned up after themselves, and even took some trash out to the curb.

    5.0 Daniel G. New Baltimore, MI
    2/11/2021

    We couldn't be happier with the recent carpet installation we had done. We are first time customers and weren't sure what to expect. Mazin, our salesman, was on time and very personable, helpful and patient while we went over numerous options. Our installer, Jose G., was equally professional. He showed up as scheduled, was courteous and answered all of our questions in a friendly manner. Clean up was quick and easy and we love the new carpet!

    Response from Company:

    Thank you for your positive feedback! We are so glad you are so happy and we will be sure to let Mazin, Jose, and our team know what a great job everyone did. Thank you for allowing us to beautify your home and welcome to The Carpet Guys family.

    5.0 Sharon T. Clarkston, MI
    2/8/2021

    Our sales representative Brian D could not have been better. He arrived at the time scheduled and was extremely helpful in selecting the carpeting and advising us on quality and cost. The carpet selection was a very easy experience. Our installer Amador also arrived at the time scheduled and was very professional and extremely professional. The install took no time at all and was top quality. Amador made sure we were fully satisfied and also performed a great cleanup of materials. The room looked exactly as we had hoped when he was finished. I would recommend this company and Brian and Amador to anyone looking for new carpeting!

    Response from Company:

    This review is music to our ears! We are so glad you had such a fantastic experience. We appreciate that you would recommend us and encourage you to participate in our referral program - our best source of advertising is word of mouth. Welcome to The Carpet Guys family.

    5.0 Denise L. Roseville, MI
    2/5/2021

    I love the carpet. It's so plush. Good Quality. The salesman Joel was very helpful and not pushy. The installer Ceser did a good job of installing and cleanup. All of those i talked with from this company were pleasant. I hightly recomment them/ The Carpet Guys.

    Response from Company:

    Hi Denise - Thank you for letting us know how happy you are with your new carpet! We adore hearing from customers who let us know what a good job or team is doing. If you arent aware, we have a referral program where you can receive a bonus if someone you refer to us purchases flooring - https://www.carpetguys.com/referral/ Welcome to The Carpet Guys family!

    5.0 Vicki V. Ray, MI
    2/3/2021

    Our over all experience with the Carpet Guys was great,, they showed up on time took pride in doing a good job. Our installer Gus was great. Very professional, friendly and courteous. Would definitely recommend this company to our friends.

    Response from Company:

    Hi Vicki, We DO take pride in the work we do and your recognition of it really matters to us. Thank you for choosing us and if you want to learn more about our referral program and how we bonus you for letting your friends and family know about our fabulous services, click on https://www.carpetguys.com/referral/ We welcome you to The Carpet Guys family!

    5.0 Deborah P. Flatrock, MI
    1/21/2021

    Dale, the sales manager, took very good care of us. After there was a problem with the first project. He made sure we were happy. Brad the installation man for the second project was great. He was very knowledgeable and very skilled. I love my new kitchen floor. It looks beautiful. I would definitely have the carpet guys do another project. I would ask for Brad to do the job. Great job Brad you turned a frown upside down ( into a smile).

    Response from Company:

    Deborah, We will let Dale and Brad know how they turned your experience positive - that is our ultimate goal on every job! Thank you for letting us know we made you smile! Welcome to The Carpet Guys family!

    5.0 Edward S. Fenton, MI
    1/15/2021

    Joe C was a great sales advisor and Daniel installed the carpets with care and perfection.

    Response from Company:

    Thanks for your feedback Edward - we are so glad you had a great experience. We appreciate you taking the time to let us know!

    Photos

    The Carpet Guys, LLC
    7
    COREtec Constelleation
    2
    White Carpet Inspiration
    3
    Gray COREtec Inspiration
    3
    Coastal Master Bedroom

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