The Carpet Guys, LLC

4.35 |115 Verified Ratings
Write a Review

The Carpet Guys, LLC

4.35 | 115 Verified Ratings
Write a Review

248-509-5623

977 East 14 Mile Road
Troy, MI 48083
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Profile
The Carpet Guys, LLC


High Quality Carpeting and Flooring at Affordable Prices

The Carpet Guys is a family-owned, shop-at-home flooring retailer located in Troy, Michigan, with an A+ rating from the Better Business Bureau. In addition to winning multiple Super Service Awards from Angie's List users, The Carpet Guys hold the distinction of being a six-time winner of The Macomb Daily's Readers Choice award for Best Carpet and Flooring Store and winning the Best Boutique Flooring Retailer award from WDIVs (Channel 4) viewers. The Carpet Guys specialize in the sales and installation of carpet, vinyl, laminate, and hardwood flooring. We offer convenient day and evening appointment times seven days a week and provide our customers with lifetime installation warranties, furniture-moving services, and upgraded premium padding at no additional cost.

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Ann Arbor
  • Warren
  • Detroit
  • Southfield
  • Troy
  • Dearborn
  • Farmington
  • Sterling Heights
  • Livonia
  • Waterford
  • Lake Orion
  • Rochester
  • Novi
  • West Bloomfield
  • Utica
  • Bloomfield Hills
  • Saint Clair Shores
  • Flint
  • Royal Oak
  • Clarkston
  • Howell
  • Clinton Township
  • Burton
  • Canton
  • Auburn Hills
  • New Baltimore
  • Grand Blanc
  • Garden City
  • White Lake
  • Washington
  • Westland
  • Ypsilanti
  • Grosse Pointe
  • New Haven
  • Dearborn Heights
  • Milford
  • Brighton
  • Redford
  • Mount Clemens
  • Highland
  • Northville
  • Macomb
  • Birmingham
  • Oxford
  • Belleville
  • Commerce Township
  • Riverview
  • Lincoln Park
  • Oak Park
  • Pinckney
  • Ray
  • Plymouth
  • Whitmore Lake
  • Harper Woods
  • Huntington Woods
  • Armada
  • Drayton Plains
  • Davisburg
  • Southgate
  • Berkley
  • Saline
  • Clawson
  • Center Line
  • Wayne
  • Gregory
  • Chelsea
  • Taylor
  • Ortonville
  • Melvindale
  • Flat Rock
  • Allen Park
  • Madison Heights
  • Fraser
  • Trenton
  • Leonard
  • Franklin
  • Union Lake
  • Eastpointe
  • South Lyon
  • Holly
  • Rockwood
  • New Hudson
  • Keego Harbor
  • Hazel Park
  • Roseville
  • Wixom
  • Richmond
  • Harrison Township
  • Ferndale
  • Pleasant Ridge
  • Romulus
  • Grosse Ile
  • Dexter
  • Romeo
  • New Boston
  • Walled Lake
  • Lakeville
  • Swartz Creek
  • See All >

Services Offered

Flooring & Carpet

Areas of Expertise

  • Carpet Install-Materials Not Provided by the Customer
  • Laminate & Hardwood Flooring
  • Carpet Sales and Installation

Product Brands Used

  • Armstrong
  • Mohawk
  • Shaw Industries Group, Inc.
  • Stainmaster
  • Dream Weaver
  • Phenix

Quick Facts

Business Hours
Monday:
7:00 AM to 10:00 PM
Tuesday:
7:00 AM to 10:00 PM
Wednesday:
7:00 AM to 10:00 PM
Thursday:
7:00 AM to 10:00 PM
Friday:
7:00 AM to 10:00 PM
Saturday:
8:00 AM to 9:00 PM
Sunday:
8:00 AM to 9:00 PM
(Please call to confirm)
  • Warranty Offered
  • Free Estimates
  • Credit Cards Accepted
  • Warranty Description: Lifetime Installation Warranty

Credentials

In Business Since: 2010
Memberships & Affiliations
  • Certified Flooring Installers
  • Flooring Installation Association of North America (FIANA)
  • International Certified Floorcovering Installers Association (CFI)
  • Accredited A+ Rating with The Better Business Bureau
  • BBB
Green Certifications
  • Eco-Friendly. American Made Products. Made of recycled materials
Awards
  • Accredited A+ Rating with The Better Business Bureau
  • Angie's List Super Service Award 2011 - 2018
  • Readers Choice Award - Best Flooring and Carpet retailer 2011- 2018 Macomb Daily
  • Best of Metro Detroit - Best Carpet and Flooring Dealer
Screening
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HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

Community Involvement

Macomb Chamber of Commerce

Macomb Sheriff Marine Safety Division Sponsor

Downtown Development Authority event sponsor Mount Clemens, MI

Chaldean American Chamber of Commerce

Salvation Army

How We Got Started

I chose to work in this industry because It's fun and I love what I do so I never feel like I am ever really working. .

I love working in Metro Detroit Area (pref. Macomb County MI) because I love colors and helping people brighten up their homes.

We started in this industry in 2009.

We describe our business as Rooted in the community

Why Michigan?

I have worked for the biggest names in the industry in several different states but Michigan is where I call home & I support our local community!

 

Photos
The Carpet Guys, LLC


My Work
4 Projects
Save 55% on the cost of carpet installation when you purchase carpet and padding from The Carpet Guys Online. Get your Home Adviser discount TODAY! Save 55%
Save $800 on an ENTIRE HOUSE OF CARPET. ALSO get FREE UPGRADE to premium padding and we'll even move your furniture for FREE!* Save $800
Free Offer! Get Upgraded 8# padding free when you buy new carpet & Installation from The Carpet Guys as well as a free in home consultation with one of our design experts. Free Offer!
HomeAdvisor: The nation's largest network of screened and rated pros.

Ratings & Reviews
The Carpet Guys, LLC

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
Write a Review
Showing 1-10 of 117
  Page 1 of 12
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4.5   |  
Review by in Royal Oak, MI
Project: Install Carpeting
Fantastic product, prompt installation and unbeatable prices. Not much else to say, other than Thank You!
Response by The Carpet Guys, LLC: We're so happy to hear that you had a great experience with us, that's our goal. Thank you for taking the time to leave us with your feedback, we appreciate. Welcome to The Carpet Guys family!
Was this review helpful?  
5.0   |  
Review by in New Baltimore, MI
Project: Install Carpeting
They did a great job!
Response by The Carpet Guys, LLC: Thank you for taking the time to leave your feedback. We are thrilled to hear about your great experience! Welcome to The Carpet Guys family, please let us know if there is ever anything more we can do for you.
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4.5   |  
Review by in Clinton Township, MI
Project: Install Wood or Stone Laminate Flooring
Ran into a problem with the first crew that was sent out but they sent another crew who got to work immediately and it ended up being a blessing in disguise. Josh and Matt were hard workers who did great work on a pretty good size job. Floor looks great!
Response by The Carpet Guys, LLC: Hello! We're sorry you had some trouble in the beginning on your experience with us, but we are happy to hear we were able to make things right for you. We hope you love your new flooring for years to come. Thank you for leaving your feedback with us! Welcome to The Carpet Guys Family
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2.0   |  
Review by in Franklin, MI
Project: Install Vinyl or Linoleum Sheet Flooring or Tiles
Did not commit to the schedule they gave me. Also left pieces of unused flooring and carpet all over my house.
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2.0   |  
Review by in Royal Oak, MI
Project: Install Carpeting
We had two issues with the installation. 1) there was a lot of scraping on new paint and 2) where hallway and bedroom carpet meet the line is not straight.
Response by The Carpet Guys, LLC: We strive to provide the best experience possible for each of our customers but it appears we fell short with you and for that we apologize. What you described is not our standard and we hope to be able to able to find a resolution for you. We are so glad we were able to set up a time to come out and make sure your concerns are addressed , thank you for your patience . If you have any other concerns please let us know at 248-291-5920. Thank you for sharing your experience with us, your feedback helps us continue to improve. business
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5.0   |  
Review by in Belleville, MI
Project: Install Vinyl or Linoleum Sheet Flooring or Tiles
The over all experience from this company was terrific. Will be hiring them again for other jobs!
Response by The Carpet Guys, LLC: We're so happy to hear about your positive experience, thanks for sharing. We look forward to working with you again in the future. Welcome to The Carpet Guys family!
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5.0   |  
Review by in Rochester, MI
Project: Install Carpeting
Very friendly sales staff and installers.
Response by The Carpet Guys, LLC: Welcome to The Carpet Guys family! Our team here at The Carpet Guys works incredibly hard and it is great to see them be recognized. Thank you for sharing your feedback, we appreciate it.
Was this review helpful?  
5.0   |  
Review by in Clarkston, MI
Project: Install Wood or Stone Laminate Flooring
They did a good job
Response by The Carpet Guys, LLC: Thanks for leaving your feedback with us! We are thrilled to hear about your great experience. Welcome to The Carpet Guys family!
Was this review helpful?  
4.5   |  
Review by in Novi, MI
Project: Install Carpeting
I have not installed but we had a pretty good quoting experience and the price seems fair. We look forward to their installation next month.
Response by The Carpet Guys, LLC: Hello! We're happy to hear about your positive experience with our Design Consultants, that's what we strive for with each appointment. Welcome to The Carpet Guys family, we hope you love your new flooring for years to come.
Was this review helpful?  
5.0   |  
Review by in Armada, MI
Project: Install Wood or Stone Laminate Flooring
Great sales rep and installers. They showed up when scheduled and completed the job on time. The installers helped move furniture in and out of the room. They worked with upon the installation of new baseboard after the floor was installed. They made sure everything was cleaned up after the work was completed. The floor looks great and we were very happy with the job they did.
Response by The Carpet Guys, LLC: Thank you for sharing your feedback with us. We're so happy to hear about your great experience and are thrilled to welcome you to The Carpet Guys family. Please let us know if there is any more we can do for you and thank you again.
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Showing 1-10 of 117
  Page 1 of 12

Seal of Approval

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  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
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