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The Floor House

Commercial Wood Flooring Installation or Replacement, Vinyl or Linoleum Sheet Flooring or Tile Installation Service, Carpet Installation Service,

About us

Here at The Floor House, we believe in true customer service. My name is Chris and I am the owner of The Floor House. I am proud to say that I am a hands on owner with integrity and hard work ethic. From wood to carpet, I promise to take care of all your flooring needs. Ask about our weekly tasks. We look forward to working with you!

Business highlights

9 years of experience

Services we offer

Flooring

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
3.57 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
57%
4
14%
3
0%
2
0%
1
29%

Filter reviews by service

Showing 1-7 of 7 reviews
Greg M.
Jun 2020
0.5
$7,500
After a truly botched job, Chris came out to inspect the work. I never heard from him again. Two years later, I am having major issues. Bathrooms not sealed properly, leveling not done properly, and the quality of the flooring is awful. I would never do business with Chris again.

Charleen B.
Jan 2019
0.5
The companies Representative reached out to me, after a few days of talking we agreed to a price and an initial date was set, no workers showed up. I contacted the representative and was told that the owner of the company would not commit to a day. After a third conversation with the representative a date was set for December 12, 2018, again no one showed up. I do not recommend this company.

Suzanne G.
Dec 2018
4.0
Yes, I recommend this pro

Dan O.
Jun 2018
4.5
Yes, I recommend this pro
$2,400
We hired the Floor House to install almost 600 sf of 12x24 tile in our home. House was empty of furniture and accessible. Due to the larger format size of the selected tile we purchased, we wrote up a Scope of Work to minimize any misunderstandings. Specifically we wanted them to use grout spacers to ensure our grout lines were uniform and equally important wanted tile leveling lippage spacers installed to avoid uneven tiles. We purchased a sufficient amount of the grout and lippage spacers and had them on site when the work began. Chris the owner was good to work with. He understands the residential remodeling business and is responsive to customer inquiries. The work performed by his installers did was satisfactory and competitively priced. His installers picked up after themselves and didn't leave a slurry mess behind which are all good things. We subtracted 1/2 star because of the resistance to do the task as specified. The installers were reluctant to use the spacers and lippage system, which was seen when we visited the house after work at night. The result of that decision was we had over 24 tiles that weren't level in critical walk areas throughout the hallway, kitchen, etc. Chris responded by having the team return and replace the tiles. Fortunately we purchased more tiles than the job required, but that extra material was used to replace the uneven tiles instead of being returned for credit. The other missing step was adequate removal of grout haze off the tiles. We could see where someone went over the area with a sponge but the floor required more work than what was provided. We understand installing tile isn't an exact science and is dependent on a good foundation and installers with attention to detail. That is why we spent the extra costs to buy materials specifically designed to help installers do a quality job correctly the first time. Unfortunately without good site supervision while the job is underway, shortcuts can and will happen. If we were to do this again, we'd plan on personally overseeing the installation in real time because most home remodelers don't provide that level of oversight.

Brian G.
Apr 2018
5.0
Yes, I recommend this pro
Quick response, professionally done. Accessible and communication. Fairly priced.

Stephanie L.
Jan 2018
5.0
Yes, I recommend this pro
They were really professional.

Kristin H.
Jan 2018
5.0
Yes, I recommend this pro
He did a great job. We purchased our home from out of state. He was able to communicate with us and send pictures with us. He went above and beyond.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

The Floor House is currently rated 3.5 overall out of 5.

The Floor House accepts the following forms of payment: CreditCard

Yes, The Floor House offers free project estimates.

No, The Floor House does not offer eco-friendly accreditations.

No, The Floor House does not offer emergency services.

No, The Floor House does not offer warranties.