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The Furnace Room, Inc.

4.2(
5
)
Central A/C Installation, Central A/C Service or Repair, Heat Pump Installation and Replacement,

About us

We are your one-stop residential heating and cooling company. We are a multi-generational, family-owned and operated business since 1975. What's more, The Furnace Room, Inc. is a Factory Authorized Dealer for all Bryant heating and cooling systems. We are the only authorized Bryant FAD in Santa Cruz county! If your furnace needs repair, replacement, or maintenance, we have you covered. We offer competitive pricing and knowledge to solve any problem with your forced air heating and cooling system. In addition, we repair and replace duct systems, offer duct cleaning services and whole-home filtration products. Do you want to control your home's system from anywhere? Ask about wi-fi app-based controlled thermostats! Our pledge is to establish and maintain lifelong relationships with our customers by gaining their trust and exceeding their expectations on every project big or small. We look forward to earning your business.

Business highlights

Se habla espanol
51 years of experience

Memberships & Affiliations

EPA & NATE cerified technicians.

Amenities

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.25 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
0%
3
0%
2
0%
1
20%
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Showing 1-5 of 5 reviews
Lleni C.
Aug 2026
5.0
Google Review
When mice ate the wiring on my Bryant heat pump, Ryan found a replacement that matches the rest of my system and sold it to me at a discount because the manufacturer’s warranty had been voided by mice damage. Then they designed and sold me a handsome “cage” to exclude mice in the future. I certainly appreciate his help. Also the installer solved another problem I had had since I bought the system. The controller can act as the thermostat so heating is regulated from the living space instead of the ceiling.
Caroline D.
Aug 2026
1.0
Google Review
I have never left a review before EVER, but I felt this couldn't go unshared: I had truly one of the most negative interactions with another human being that I've ever had with the technician that came to change our filter. Rude and exasperated from the moment I went to let him into our apartment, slamming things, throwing things around our stairwell... He tried to convince me that I didn't need a replacement without even seeing our furnace, and when I let him into the crawl space where it is located, he tried to convince me that our property manager (who was the one who had contacted The Furnace Room to do the replacement) wouldn't pay for it. He literally climbed down the ladder, and I had to convince him to replace it. If my roommate wasn't in the room to witness this exchange, I would have thought I was dreaming. Speechless.
Seascape L.
Aug 2026
5.0
Google Review
I have a mini split heat pump system that was leaking freon. I had someone else work on it, and weeks later it stopped working. So I decided to call the furnace room to have them come out and take a look at it. Maddy was the tech worker who came out to check it out. Right away he spotted what he thought was wrong with it. He showed me what he suspected, and I agreed that made total sense. Once he took the fittings apart, the problem was evident. I highly recommend this company for their quick diagnosis of the problem and friendliness.
Kathy E.
Aug 2026
5.0
Google Review
I'm so impressed with the team from the Furnace Room, starting from estimate to installation. Mattie came to the house, listened to our needs and presented us with several options. Throughout our decision making process he was patient and respectful. The installation team, led by Nick and assisted by Mark, was absolutely amazing. They worked hard and diligently from start to finish. They were respectful of our property, and made sure to tidy up at the end of each day which I really appreciated. The quality of their work will be reviewed by my husband separately :) Everyone from the Furnace Room was very professional and personable, and I can't be happier with their service.
Jamison E.
Aug 2026
5.0
Google Review
I wish I could give six stars. Nick and his assistant, Marc, went above and beyond, below our house. I had no idea a central heating system could be so complicated, requiring a thousand decisions. And our house, having some unconventional construction, must have posed unique challenges. Guided by curiosity, I crawled around in the dust and dirt, down below (being careful to not touch anything). Behold, I saw with my own eyes the scope of Nick's craftsmanship. The attention to detail. He is not only a scientist, but an artist. I must admit, I have not yet turned on the heat. It's the middle of summer. But I look forward to a more comfortable winter.

Licensing

Licensed*

Trade License Number

371600

Trade License Locale

CA

Trade License Expiration

03/31/2027

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

The Furnace Room, Inc. is currently rated 4.2 overall out of 5.

Monday: 8:00 AM - 4:30 PM Tuesday: 8:00 AM - 4:30 PM Wednesday: 8:00 AM - 4:30 PM Thursday: 8:00 AM - 4:30 PM Friday: 8:00 AM - 4:30 PM Saturday: Closed Sunday: Closed

The Furnace Room, Inc. accepts the following forms of payment: CreditCard

Yes, The Furnace Room, Inc. offers free project estimates.

No, The Furnace Room, Inc. does not offer eco-friendly accreditations.

No, The Furnace Room, Inc. does not offer emergency services.

Yes, The Furnace Room, Inc. offers warranties.