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Learn about our screening process93% Recommended
15 Years In Business
Company Details
Hours
- Mon: 8:00 AM - 4:00 PM
- Tue: 8:00 AM - 4:00 PM
- Wed: 8:00 AM - 4:00 PM
- Thu: 8:00 AM - 4:00 PM
- Fri: 8:00 AM - 4:00 PM
- Sat: Closed
- Sun: Closed
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
- Garage & Laundry Room Organizing Systems - Design & Install
- Garage Floor Coating - Apply
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Warranty Offered
- Credit Cards Accepted
Reviews
Write a Review
Showing 1-10 of 14 results
4.5
Bruce S.
Flat Rock, NC
10/20/2022
Professional
5.0
Marilym S.
Lyman, SC
3/26/2022
The stFf was very professionL and answered all my questions on the installation.. he even helped me with the hanging of the bicycles and other items. I would highly recommend them.
0.50
Mary T.
Hendersonville, NC
11/16/2020
We had a garage floor coated one year ago. Nancy decided what the floor needed. She decided the floor did not need a vapor barrier even though she put down a vapor barrier on the other two garage floors Garage Authority did the same year. We were unaware there was no barrier as we trusted her to make the decision since she had decided about the other two floors. One year later the floor looked terrible. They came out and said it was because there was no vapor barrier. Before they would repair the floor we had to pay them $600 which we did because we were selling the house and wanted it on the market as soon as possible. Nancy story was that she was trying to save us money which we did not ask her to do. I do not usually write reviews, but this was poor at the very least. The floor they did for our personal home seems fine. The other house was sold, so I do not know about it. It was very disappointing that we had to pay to get them to repair the floor.
Response from Company:
Dear Mary I am very sorry that we had a misunderstanding here and that you were disappointed in our service. We never like any situation to escalate to the point where frustration and disappointment turns into something we cannot resolve between us and the customer directly. I know it has been years, but I realized this awful review is still posted so wanted to apologize publicly for your dissatisfaction. Moisture is a difficult thing that is hard to predict or control if there is no evidence. We don't warranty against moisture for that reason. When I made the initial recommendation, I did so in good faith based on years of experience looking at the floor and not intending to compromise any best practices. I discounted the fix from a normal retail price to compensate for the inconvenience. I apologize that you felt mistreated, and that the situation was mishandled, we take this very seriously and have been very careful to insure better communication with our customers. If we can do anything for you in the future, we will apply a discount again to make up for this past occurrence. Thank you and God Bless you and your family in 2025.
5.0
James G.
Brevard, NC
4/29/2020
We were impressed with the initial consultation in that Ms. Martin sought to meet our needs. Office staff kept us posted as to when work would be done. Installers were efficient and polite. There was follow-up to see if we were satisfied, which we were. We would recommend Garage Authority highly.
5.0
Dennis W.
Arden, NC
4/8/2020
Very good product and installers were great. They were a bit pricier than other optons but I am very satisfied
5.0
Richard B.
Jupiter, FL
4/8/2020
NO category for garage floors. Ignore the type of service above.
5.0
Jon K.
Hendersonville, NC
3/24/2020
Nancy was great to work with and walked me through all of the options. She was very professional as was her crew who showed up when promised and did the work correctly and on a timely basis. Every time I walk out into the garage I admire the new storage system. I highly recommend The Garage Authority!!!
5.0
Harold R.
Horse Shoe, NC
12/2/2019
If you are considering an epoxy floor for a sun room or garage definitely keep Nancy Martin at The Garage Authority in mind. They fussed over every detail, removed an old carpet and the ugly adhesive underneath, fixed imperfections in the concrete slab, and delivered a job that was perfection including a copper chip finish at no added charge. Did concrete steps to the basement too, went underneath a storm door for continuity. These are exceptionally responsible people. They really care. Harold from Horse Shoe, NC.
5.0
Kimberly T.
Hendersonville, NC
9/25/2019
We had our entire garage done about a year or so ago. From flooring to shelving. The floors still look immaculate to this day! We had to call them back for some minor things and they truly do stand behind their work. We are very impressed and grateful. We highly recommend The Garage Authority not just for their workmanship, but even more so for their commitment to stand behind their work!
5.0
Kay C.
Candler, NC
5/17/2019
I am extremely pleased with my new epoxy floor coating. Also, they installed bike pulleys which have created additional space in the garage. The price, quality and work performed were all outstanding. Not only does the floor look great but it is so much easier to keep clean. I highly recommend The Garage Authority.
Response from Company:
Thank you so much for being our customer! It was our delight to serve you and to help you meet your goals and we are happy we met your expectations!
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