The Grout Medic

4.62 |100 Verified Ratings
Write a Review

The Grout Medic

4.62 | 100 Verified Ratings
Write a Review

866-423-8384

5 South Washington Street, Suite 64
Naperville, IL 60526
 
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Profile
The Grout Medic


Let The Grout Medic ~ Bring Your Tile Back To Life!

With a knack for excellence, The Grout Medic of Naperville, can handle all your residential and commercial tile needs big or small. Call us today and let us be your 1 stop solution.

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Joliet
  • Oak Lawn
  • Naperville
  • Chicago
  • Bedford Park
  • Oak Park
  • Aurora
  • Shorewood
  • Downers Grove
  • Melrose Park
  • Lockport
  • Oak Brook
  • Tinley Park
  • Hillside
  • Wood Dale
  • Homer Glen
  • Hinsdale
  • Glen Ellyn
  • Bolingbrook
  • Orland Park
  • Crest Hill
  • Wheaton
  • Glendale Heights
  • Maywood
  • River Forest
  • Lemont
  • Alsip
  • Justice
  • Hometown
  • Willow Springs
  • Clarendon Hills
  • Bloomingdale
  • Bensenville
  • Romeoville
  • Summit Argo
  • La Grange Park
  • Eola
  • Woodridge
  • Matteson
  • Hickory Hills
  • Bridgeview
  • Hoffman Estates
  • Riverside
  • Glenwood
  • Oak Forest
  • Western Springs
  • Westmont
  • Addison
  • La Grange
  • Willowbrook
  • Blue Island
  • Park Forest
  • Lombard
  • Carol Stream
  • Palos Hills
  • Warrenville
  • Chicago Ridge
  • Palos Heights
  • Millbrook
  • Schaumburg
  • Elwood
  • Lisle
  • Millington
  • Midlothian
  • Robbins
  • Country Club Hills
  • Worth
  • Medinah
  • Berwyn
  • Evergreen Park
  • Itasca
  • Westchester
  • Posen
  • River Grove
  • Burbank
  • Palos Park
  • Cicero
  • Bellwood
  • New Lenox
  • Winfield
  • Homewood
  • Mokena
  • Harvey
  • Olympia Fields
  • Darien
  • Berkeley
  • Brookfield
  • Hines
  • Markham
  • Lincolnwood
  • Villa Park
  • Elmhurst
  • Roselle
  • Hazel Crest
  • Frankfort
  • Niles
  • Lyons
  • See All >

Services Offered

Tile

Areas of Expertise

  • Tile
  • Grout
  • Caulk
  • Grout Cleaning
  • Grout Sealing / Color Sealing / Staining

Product Brands Used

  • Sherwin-Williams, Mapei, Cutom Polyblend, Laticrete, G.E.

Quick Facts

Business Hours
Monday:
8:00 AM to 6:00 PM
Tuesday:
8:00 AM to 6:00 PM
Wednesday:
8:00 AM to 6:00 PM
Thursday:
8:00 AM to 6:00 PM
Friday:
8:00 AM to 6:00 PM
(Please call to confirm)
  • Warranty Offered
  • Free Estimates
  • Credit Cards Accepted

Credentials

In Business Since: 2012
Memberships & Affiliations
  • National Tile Contractors Association
  • Willowbrook Burr Ridge Chamber of Commerce
Green Certifications
  • High Temp, Low Vapor "Dry" Steam Cleaning That Is Chemical Free
Awards
  • Angie's List Super Service Award 2015
  • Angie's List Super Service Award 2014
  • Angie's List Super Service Award 2013
Screening
HomeAdvisor Screened. View Details

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HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

Community Involvement

The Breast Cancer Research Foundation

Habitat For Humanity

 

Photos
The Grout Medic


My Work
1 Projects
Save $50 on Jobs over $500 (cannot be combined with another offer). Save $50
HomeAdvisor: The nation's largest network of screened and rated pros.

Ratings & Reviews
The Grout Medic

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
Write a Review
Showing 1-10 of 100
  Page 1 of 10
Sort by newest   Date ▼   Rating  
5.0   |  
Review by in Westchester, IL
There's a "national clearinghouse" that deals with the initial request for service, and that's a bit annoying, but the local people were outstanding. The estimate was very fair and detailed. The young man who did the work was brilliant - so competent and neat. I'm so satisfied with the work, I will be calling them again for another grout issue in the kitchen. I would strongy recommend this company.
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3.5   |  
Review by in Orland Hills, IL
They stand by their work.
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5.0   |  
Review by in Lemont, IL
Very polite young man who wasted no time replacing three broken or chipped tiles in kitchen and re-grouting the floor. His finished product made the floor look new again. Very pleased with the excellent job he did.
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5.0   |  
Review by in Naperville, IL
Excellent work and good value.
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2.0   |  
Review by in Shorewood, IL
I paid for the services when they were complete. 2 months later I get an email stating I haven’t paid my bill and the amount was almost $100 more than what the final bill was. Seems very unprofessional.
Response by The Grout Medic: We do apologize. We recently converted to a new system for tracking projects and we have had some issues in the conversion. I've contacted the customer directly via email to apologize for the confusion on our part and for the interruption of the follow-up email they received.
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5.0   |  
Review by in Woodridge, IL
Since we never had a job like this done before, I don't know if the value was good money wise. Very up front with the estimate and Mike showed up on time and worked hard for 4 hours. Everything looks good and it was something that my husband and I are getting too old to do. Very pleased with everything.
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5.0   |  
Review by in Joliet, IL
Showed up for the estimate right on time very knowledgeable and helpful The price was very fair and reasonable when it came time for the job Joe showed up exactly when they said he was going to be here made my floor look new again with their color seal process highly recommend them if you’re looking for a grout cleaning expert look no further perfect !!!!!!
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3.5   |  
Review by in Oak Lawn, IL
I was given a price to regrout my shower. They did not tell me that this does not include the ceiling (even with the ceiling being the same tile and grout,as well as in my shower). They had scheduling issues, where the salesman told me things that were not going to happen. For example he gave me dates about 2-3 weeks out to regrout and refinish the tub and I was told that I would get a call to confirm everything. I did not get a call till Tuesday (job started Wednesday) to tell me that they would not be able to start until Thursday and that the tub work would be approximately 6 weeks out!!!!! I will say the workers and the customer service woman were very good and well mannered.
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5.0   |  
Review by in Frankfort, IL
The technician was very professional and very thorough. Answered any questions we had.
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5.0   |  
Review by in Homewood, IL
Immediate response to inquiry, professional and timely estimate, was able to schedule the work the next day. Quality, speed and cost of the work were all top notch!
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Showing 1-10 of 100
  Page 1 of 10

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



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