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The Groutsmith
Tile: Ceramic and Porcelain Repair, Tile & Grout Cleaning, Grout: Replace or Repair,
About us
The Groutsmith has been in business for 25 years! Trained, certified and fully insured technicians, will apply proprietary chemicals that are specially formulated to be effective and safe for your tile and grout. We DO NOT use High Pressure Steam, Pressurized Water, Harsh Acids or Carpet Cleaning Equipment (all of which can damage grout and tile). You can Trust The Groutsmith™ with all your Tile and Grout needs. We want you to love your floors, showers and countertops again! Call today (865) 765-6220 for a free onsite demonstration and estimate or book your appointment on our Web Site: www.groutsmithknoxville.com. We will respond ASAP!
Business highlights
10 years of experience
Services we offer
Grout Replace or Repair- For Business and home, Tile and Grout Cleaning, home and commercial, Tile: Ceramic and Porcelain - Repair home and commercial
Amenities
Free Estimates
Yes
Reviews
4.980 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 95% | ||
| 5% | ||
| 0% | ||
| 0% | ||
| 0% |
Filter reviews by service
Showing 1-25 of 80 reviews
William L.
Feb 2021
Grout: Replace or Repair
The Groutsmit found a couple of other issues that were not addressed/overlooked by other bidders, The crew went straight to work, performed exactly the work they said the would, cleaned up after themselves, and left, leaving business cards and urging contact if anything unsatisfactory was encountered. They were personable, hard working, and conducted themselves in a courteous and customer-oriented manner at all times.
Virginia G.
Jan 2021
Tile & Grout Cleaning
The folks at GroutSmith did a great job. They came in and went straight to work removing the old caulking and cleaning the grout. They returned when they said they would to seal the tile. My shower looks 100% better. I would recommend Connie and Lonnie to anyone who needs their grout restored.
Martha W.
Sep 2020
Tile: Ceramic and Porcelain Repair
Very meticulous.
Jerry O.
Aug 2020
Grout: Replace or Repair
very professional
Kathy M.
Aug 2020
Grout: Replace or Repair
Professional and thorough. Excellent job!
Michael S.
Jul 2020
Grout: Replace or Repair
The work was done correctly with care and looks sharp.
Deanna W.
Jun 2020
Tile & Grout Cleaning
Excellent work
Randy G.
May 2020
Tile & Grout Cleaning
Great work. They resealed my grout on my basement tile floor My floor looks amazing and will hire them again.
Edna C.
May 2020
Grout: Replace or Repair
So professional & such a great job!!
Randy G.
Mar 2020
Grout: Replace or Repair
Extremely professional and very easy to work with. Great value for my problem. The quality of their work was superb. I plan on hiring them in the future to repair some other issues. Recommend them.
Response from The Groutsmith
"Thank you for the wonderful review. It was a pleasure working for you. We aim for 100% customer service!"
Henry C.
Feb 2020
Tile & Grout Cleaning
Did an outstanding job.
Response from The Groutsmith
"Thank you for the wonderful review. It was a pleasure working for you. We aim for 100% customer service!"
Ted R.
Feb 2020
Grout: Replace or Repair
When completed the bathroom looked new! They did great work. Do not hesitate to use The GroutSmith
Response from The Groutsmith
"Thank you for the wonderful review. It was a pleasure working for you. We aim for 100% customer service!"
Dave G.
Feb 2020
Tile: Ceramic and Porcelain Repair
They did a quality job and showed up when they said they would.
Response from The Groutsmith
"Thank you for the wonderful review. It was a pleasure working for you. We aim for 100% customer service!"
Sharon B.
Jan 2020
Grout: Replace or Repair
On time. Good quality work. Friendly professional service.
Response from The Groutsmith
"Thank you for the wonderful review. It was a pleasure working for you. We aim for 100% customer service!"
Cyrila D.
Oct 2019
Tile & Grout Cleaning
Hard working lady and son-in-law. Great service.
Response from The Groutsmith
"Thank you for the review. It was a pleasure working for you. We aim for 100% customer service!"
Jo D.
Oct 2019
Tile & Grout Cleaning
This is a woman and her son-in-law, they are incredibly hard workers. The tackled my kitchen floor, and two bathrooms with floor to ceiling showers. Our house looks better than when we bought it! They are very customer service oriented. We ve hired them to come back and do the little bathroom.
Response from The Groutsmith
"Thank you for the wonderful review. It was a pleasure working for you. We aim for 100% customer service!"
Gary T.
Jul 2019
Grout: Replace or Repair
They were courteous, professional, and completed the job as promised. I would not hesitate calling them for any future needs.
Response from The Groutsmith
"Thank you for the wonderful review. It was a pleasure working for you. We aim for 100% customer service!"
Laurae H.
Jul 2019
Grout: Replace or Repair
A Great efficient team!
Response from The Groutsmith
"Thank you for the wonderful review. It was a pleasure working for you. We aim for 100% customer service!"
Steve L.
Jul 2019
Grout: Replace or Repair
On time. Did a great job! Friendly and efficient.
Response from The Groutsmith
"Thank you for the wonderful review. It was a pleasure working for you. We aim for 100% customer service!"
Carol G.
Jul 2019
Tile & Grout Cleaning
Prompt, another area scheduled.
Response from The Groutsmith
"It was a pleasure working for you. I am sorry you feel the cost was higher then you were expecting to pay. We strive to be fair to all our customers."
Kimberly C.
Mar 2019
Tile & Grout Cleaning
They did a great job.
Response from The Groutsmith
"Thank you for the great review. It was a pleasure working for you. I am sorry you feel the cost was higher than you were expecting to pay. We strive to be fair to all our customers."
Lisa S.
Mar 2019
Tile & Grout Cleaning
They did a great job and my tile looks great! Expensive but will be worth the money if it will be as easy to clean as they say and the sealant holds up. It does have a 10 year warranty as long as you continue to purchase and use their cleaner. Very pleasant to work with and would highly recommend.
Response from The Groutsmith
"Thank you for the great review. It was a pleasure working for you. I am sorry you feel the cost was higher than you were expecting to pay. We strive to be fair to all our customers."
Emily G.
Jan 2019
Tile & Grout Cleaning
Excellent service! Quick response and loved the finished product!
Response from The Groutsmith
"Thank you for the wonderful review. It was a pleasure working for you. We aim for 100% customer service!"
Steve J.
Jan 2019
Grout: Replace or Repair
They did exactly what they said they would. Arrived on time and completed the work as planned. Excellent experience.
Response from The Groutsmith
"Thank you for the wonderful review. It was a pleasure working for you. We are glad you love your tile and grout floors. We aim for 100% customer service!"
Hunter M.
Dec 2018
Tile & Grout Cleaning
Response from The Groutsmith
"Thank you for the wonderful review. It was a pleasure working for you. We aim for 100% customer service!"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
The Groutsmith is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Open All Day
Sunday: Open All Day
Yes, The Groutsmith offers free project estimates.
No, The Groutsmith does not offer eco-friendly accreditations.
No, The Groutsmith does not offer emergency services.
No, The Groutsmith does not offer warranties.