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The Groutsmith
Tile: Ceramic and Porcelain Repair, Tile & Grout Cleaning, Grout: Replace or Repair,
About us
We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.
Business highlights
9 years of experience
Memberships & Affiliations
TREIA Vendor
Services we offer
Caulking, Grout and Natural StoneSealing, Grout and Tile Cleaning, Grout and Tile Repair, Tile Installs
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.948 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 96% | ||
| 2% | ||
| 2% | ||
| 0% | ||
| 0% |
Filter reviews by service
Showing 1-25 of 48 reviews
Corine G.
Jan 2021
Grout: Replace or Repair
He did a great job fixing the grout but left a mess of grout splattered all over the walls inside the shower. I can?t get it off.
Eric L.
Jan 2020
Tile: Ceramic and Porcelain Repair
Very satisfied with the work performed by this contractor. He well recommended and does an excellent job. Eric L
Michael E.
Aug 2019
Grout: Replace or Repair
Really great to work with. Super friendly, punctual, and very efficient. Would definitely call again! Thanks Shay!
Response from The Groutsmith
"Thank you for your kind words. If you have any questions please don't hesitate to contact us. Thank you again!"
Keiran S.
Jun 2019
Grout: Replace or Repair
Extremely punctual and polite. Great work
Response from The Groutsmith
"Thank you for your kind words. If you have any questions please don't hesitate to contact us. Thank you again!"
Signe L.
Jun 2019
Grout: Replace or Repair
Very detailed approach with a thorough estimate.
Response from The Groutsmith
"Thank you for your kind words. If you have any questions please don't hesitate to contact us. Thank you again!"
Joseph B.
Apr 2019
Hurricanes hit the house I had planned to have services on so I did some work in my primary residence. I had the tile renovated including joints for a master and large hallway bathroom. I had trouble with my master shower and they discovered the floor was tile on tile that was separating. They removed the tile and addressed the slope issue and re-tiled. I wish I had them over years earlier if just for discovering those issues. Very professional and fair pricing. Cleaned up after their work.
Terri G.
Nov 2018
Grout: Replace or Repair
I am thoroughly happy with the professional job Shay and his team did on my MB shower and all my tile floors. I highly recommend The Groutsmith for tile and grout repair and cleaning.
Gary R.
Nov 2018
Right on time and did an excellent job.
Douglas M.
Nov 2017
Grout: Replace or Repair
Very professional & work was great. Made a big difference in the floors that were done.
Fern B.
Nov 2017
Tile & Grout Cleaning
Outstanding job -- on-time, professional, exacting standards, and excellent result. It was obvious they took great care and pride in their work, and made sure that I was completely satisfied at each step of the process.
Response from The Groutsmith
"Thank you for your kind words. If you have any questions please don't hesitate to contact us. Thank you again!"
Debbie A.
Sep 2017
Tile & Grout Cleaning
Shay is very professional, prompt and is very knowledgeable of his trade. I highly recommend using their services. He takes pride in what he does and cares about his customer.
Response from The Groutsmith
"Thank you for your kind words. If you have any questions please don't hesitate to contact us. Thank you again!"
Ron W.
Aug 2017
Tile & Grout Cleaning
The estimator arrived on time, as did the tech to do the work. The tile was old and in need of cleaning which they did. They pointed up some grout lines and caulked others. Work was done well, on time and for the price quoted.
Response from The Groutsmith
"Thank you for your kind words. If you have any questions please don't hesitate to contact us. Thank you again."
Deborah S.
Jul 2017
Grout: Replace or Repair
Highly professional and technically expert.
Response from The Groutsmith
"Thank you for your kind words. If you have any questions please don't hesitate to contact us. Thank you again."
Bill F.
May 2017
Grout: Replace or Repair
He knew what I wanted,
Cynthia C.
Apr 2017
Grout: Replace or Repair
Great customer service, professional, reliable, honest. Great value for price. Would hire again!
Hana S.
Mar 2017
Grout: Replace or Repair
Jim who came to give me an estimate was very professional but the guy who did the work was not.
Joyce L.
Mar 2017
Grout: Replace or Repair
Henry T.
Oct 2016
Grout: Replace or Repair
Very professional, quality work
Richard E.
Oct 2016
Grout: Replace or Repair
Prompt and professional.
Don K.
Aug 2016
Grout: Replace or Repair
On time for the estimate. Arrived early for the job. Polite. Done in a day. Left a clean workspace. Good price. What more could you want?
Theresa W.
Jul 2016
Tile: Ceramic and Porcelain Repair
Arrived timely and work completed perfectly. However, wouldn't accept credit card as payment for the $75.00 service charge.
Barbara H.
Jul 2016
They not only gave me a good kid for the job but also gave good recommendations for other vendors I needed.
John S.
Jun 2016
Grout: Replace or Repair
They did a great job!
Roger G.
Jun 2016
Grout: Replace or Repair
These guys were fantastic!!! The bathroom and kitchen look better than new!!! And the price was a lot less than what I thought it would be.
Response from The Groutsmith
"Thank you for your kind words and review. If you have any questions, please contact us. Thank you again"
Lydia D.
Jun 2016
Tile & Grout Cleaning
Very professional and careful with their cleaning. Gave great advice on cleaning techniques for my own knowledge.
Response from The Groutsmith
"Thank you for your kind words. If you have any questions please don't hesitate to contact us. Thank you again."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
The Groutsmith is currently rated 4.9 overall out of 5.
The Groutsmith accepts the following forms of payment: CreditCard
Yes, The Groutsmith offers free project estimates.
No, The Groutsmith does not offer eco-friendly accreditations.
No, The Groutsmith does not offer emergency services.
No, The Groutsmith does not offer warranties.