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The Groutsmith

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14 Years In Business

Company Details

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Contact

2336 South East Ocean Blvd Suite 126
Stuart, FL 34984
http://groutsmithstuart.com

Hours

  • Mon:
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View All Details & Credentials

Service Details

    Areas of Expertise

    • Tile and Grout Cleaning and Repair
    • Grout Color Restoration
    • Caulking
    • Residential
    • Commercial
    View All Offerings and Cities Served

    Cost Information

    • Free Estimates
    • Warranty Offered

    Ratings

    4.5
    67 Verified Reviews
    • 5
      49
    • 4
      13
    • 3
      2
    • 2
      1
    • 1
      2

    Highly rated for

    • Quality
    • Value
    • Customer Service
    Showing 1-10 of 67 results
    5.0 Jacquelyn B. Port Saint Lucie, FL
    3/2/2024

    Paul and Jamal regrouted the floor in my Laundry Room, Guest Bathroom, Master Bathroom and also my Master Shower. All the areas look brand new. Paul and Jamal were both professional, courteous, diligent, and answered all of my questions thoroughly. Thank you Paul and Jamal for a job well done! I will continue to use your services in the future.

    5.0 Robert T. Port Saint Lucie, FL
    1/11/2020

    Mike came and asked all the right questions, gave me an estimate and I hired them. Two young men arrived at the time I was told, made sure exactly what I needed, were very personable and worked without a break until the project was finished. They did a nice neat job of fixing the loose floor tiles, redoing the grout and sealing the grout. The price was exactly as quoted. I would hire them again.

    4.0 Jennifer A. Indiantown, FL
    3/13/2019

    Great Customer service. They are easy to talk to about any concerns. They did a nice job.

    5.0 Marie` M. Vero Beach, FL
    11/20/2018

    The two men who did the job were professional and very courteous. They took the time to answer all questions and give me advice for my floor and grout care. They came on time and did a great job. I am thoroughly pleased with the work.

    5.0 Gulbert P. Port Saint Lucie, FL
    10/18/2018

    professional and on time it did the job cleaned up and left if you need grout work call the grout Smith did a fantastic job for us will find out when I start using the shower thank you mr. Pagan

    5.0 Mike N. Palm Beach Gardens, FL
    10/11/2018

    Workers were on time, neat and courteous. They explained how best to clean the showers and what type of products not to use after they repaired the grout and recalked 2 showers and areas in our kitchen. The owner/mgr (Mike) stopped by while his employees were working to ask us if we were satisfied..... very good service / excellent work!!

    4.0 Hilary H. Fort Pierce, FL
    9/13/2018

    Work was neat and looks great

    5.0 Jay B. Port Saint Lucie, FL
    8/20/2018

    Excellent work

    4.0 John M. Fellsmere, FL
    7/24/2018

    I did not get a second estimate. Lesson learned. The work was done very nicely and the gentleman who did the work was very polite and answered all my questions. My concern re the second estimate ... I was told 2 people would do the work and It would take between 5 and 6 hours. I figured the price given ($475) was appropriate for this service by 2 people. Only one person arrived. Very efficient and very courteous. Done in approximately 4 hours. I do not question the finished product, but I do question the fee considering only 1 person did the work in a little over 1/2 the time I was told it would take.

    Response from Company:

    I really do not recall telling John it would take 5 to 6 hours. The work is not estimated on a straight hourly rate. There is other consideration that set the fee when I do an estimate. It is just that an estimate.. If it took 10 hours because I estimated wrong or we ran into problems, there would be no up charge. My risk. As to 1 man showing up, my normal crew is 2 men every day, every job. It happens this day 1 man was out. I have no control over that. Not that it meant anything, since only 1 man can work in a shower at a time unless they are stepping on each other. What John also did not consider what I must include in a price is the trip time to and from the job, that time is not free, although not spent at the site has to be paid for. All the business fees, taxes, insurance, etc are not free during that time period, including manpower costs. I am bothered by this review since I do not use pressure tactics at any time during an estimate and in fact told John to take time, consider and contact us to schedule the work. Now after he has said he has no problem with the work he has second thought on really his choice. I guess it's lessons learned for both of us.

    5.0 Patricia M. Port St Lucie, FL
    7/10/2018

    Great service

    Response from Company:

    Thank You, it was a pleasure to work with you.

    Photos

    The Groutsmith
    8
    Grout cleaning and sealin
    tile restoration

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