Building Pro, LLC

They are scam, they took my money, no material, no work, do not answer the calls.

Our tile floor is a disaster and we started having grout coming out between tiles the week before the job was supposed to be completed. The worker that installed the tile told us he used a new leveling spacer that caused the problems as there are large areas the tiles are higher and lower than the tiles next them as well as the grout coming out all the way around many of the tiles. It is like a washboard when you walk across the floor bare footed. # attempts were made to correct certain areas of the floor but none have panned out and Mike told us that it was because the ceramic tiles he used are not flat so installing them is difficult and they will not be the same elevation the surrounding causing a washboard effect. After much review he told us around September of last year he would order around 300 new tile and repair the areas that need it but his tile man would not be available until 1/22/18 due to the large amount of work they had going on. That was about 4 months so we decided that would be ok if that was the best he could do and we wanted it fixed as he gave me his word he would and he said he would stand behind the work once it was completed. I texted and left voice mails for Mike starting in December to confirm they were on schedule checked with his company to confirm he had us scheduled. The first week in January I emailed, texted called and left messages to have him confirm when his team would be on site on 1/22 so we could have the furniture in the bedroom, clothes in the walk in closet and bathroom items removed so they could get started. On 1/19 I again left voice mails emails and texts to him and he emailed a response saying he sold the company and gave the new owner my information. He also said the new owner had agreed in his contract to take care of our repair to his remodel. The new owner was now closing the business and he would be working with his lawyer to correct that issue. I can't gt anyone to contact me so I started looking for a tile company to come in and repair their poor workmanship and no one will even look at the rooms as they all want to take the existing floor up and install new tile the way it should be installed. The cost is upwards of $10,000 at this point to get the job finished that should have been completed correctly in November of 2016 when I paid the final payment of bill. Repair of the existing floor could have been done by Mikes business, Building pro, for less than $3,000. We love the remodel with the exception of the floor and the really poor way the repair is not being handled and the way we have been treated for the past year.

It was a great fast simple experience

Chris listens to what we need then offers his professional suggestions. They let us know what needed to be done and what was being done. Each step was very well done. The project is not finished yet because of curing times but I am assured it will be.

I had to have my ENTIRE bathroom torn out and redone. With Karin's DESIGN TALENT and Rob & Lee's EXPERTISE in installing EVERYTHING...my new bathroom is EXQUISITE!! It looks like it belongs in a 5 STAR HOTEL SPA!! ...and cannot say enough about what genuinely NICE people they were to work with during the project. :)

Hard working and dependable.

Even though there were unexpected problems due to the way our bath was originally installed which required tearing out some concrete, the project was completed on budget and only one day late.

They lied about the start date and the pricing on all materials.

They did great work and when we had a small concern about water temp. They came out no question and took care of it. I would hire them again to do another bathroom in the future!

They were great in everyway. When problems occurred with a whole 60+years bath, they change there direction and made it right. I myself wouldn't have known were to look or how to fix it right the first time instead of tear it back out and starting back over. We are very happy of the finish job. Karin, Nick, Mike, Kenny, and Jamie were great and very professional. We have told our friends and they are looking to have them do their remodel job. Thanks so much. Cecil and Janice.

The were polite and professional

They always maintained a clean work area. We're very courteous and pleasant. If I had any concerns, they addressed them without excuses and very professionally. They always exercised good communications and follow thru. I wouldn't hesitate to employ their services on future projects.

This company is professional all the way, from initial bid to final clean-up. Great job , done in a timely manner, with friendly and qualified craftsmen. Scott and Eric are the best , and Karin,Nick and Mike took a lot of time answering all of our questions.

At first I was so nervous spending over 25k with this company, but Karin made me feel good about it. I invested my trust in Karin's knoweledge and design skills and the result is spectacular! The crew was on point and very friendly. Thank you Karin and team!

Great experience. Thorough description of the work Being performed

The salesman was note a good representative for that business but the installers were great and did a good job

Excellent workmanship and workmen.

Jake and crew did a complete remodel of our master bedroom bath. They did an excellent job and went out of their way to make sure we were happy with the end results.

Good professional job. Arrived on time and finished in a reasonable length of time.

Matt and Josh were very professional and refreshingly efficient with their time. My wife and I found additional repairs to add to the initial order. The quality of their work was excellent. We are very pleased and highly recommend Conway Construction.

I was not there when project was done. My grandson supervised and the remodel went great! A couple of fixes at the end but readily fixed!

friendly people, on time every day, doing my kitchen next! have already handed out their card to a co-worker for her bath and kitchen!

They were great from the estimate to the end result. Great customer service from everyone. I'm very pleased with my bathroom and would use them again.

Mike and the crew were awesome! We love our kitchen and bath. They were always careful to clean after the work day. Seem to go out of their way to do things right. Thanks guys! Will hire again!