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Learn about our screening process

20 Years In Business

Company Details


3509 North Grape Road
Mishawaka, IN 46545


  • Mon: 11:00 AM - 7:00 PM
  • Tue: 11:00 AM - 7:00 PM
  • Wed: 11:00 AM - 7:00 PM
  • Thu: 11:00 AM - 7:00 PM
  • Fri: 11:00 AM - 7:00 PM
  • Sat: 10:00 AM - 5:00 PM
  • Sun: Closed
View All Details & Credentials


Service Details

    Areas of Expertise

    • Hot Tubs/ Spas
    • Spa Chemicals, Accessories, Filters, Parts
    • 5 Star Certified Service Technicians
    • Valet services Weekly, Bi-Weekly, Monthly, Quarterly Maintenance Programs. Let us do the Dirty Work.
    • Chemicals, Accessories to your Door!
    View All Offerings and Cities Served

    Cost Information

    • Warranty Offered
    • Trip Charge May Apply
    • Credit Cards Accepted


    36 Verified Reviews
    • 5
    • 4
    • 3
    • 2
    • 1

    Highly rated for

    • Quality
    • Value
    • Customer Service
    Showing 1-10 of 36 results
    5.0 Susan F. South Bend, IN

    If I could give the Hot Tub Company 10 stars, I would! Craig and Heather are both very professional and knowledgeable in their business. They are there to answer your questions but are not pushy. We purchased our hot tub during COVID. When it arrived it was professionally installed by Tyler â ¦ explaining all the ins and outs of owning a hot tub and its operation. WE LOVE OUR HOT TUB! Awhile later we decided to switch to a salt tub. It took some getting used to. We had a few issues with our tub making its own chlorine. We went into the Hot Tub Store and Craig and Heather offered advice. The thing that impressed me the most was Craig saying we wonâ  t let you go thru this alone â ¦ and he didnâ  t. Very soon after, Tyler was at our house to resolve the problem and get us straightened out. The Hot Tub Company has always been there for us from the â  purchaseâ  thru the â  service callsâ  . Highly recommend!

    5.0 James R. Osceola, IN

    From the actual sale, to the delivery, and having a small problem with a blown fuse in our control module, that was addressed and taken care of very promptly! We couldn't be more pleased with every aspect of this company. Love our new hot tub, but also having the peace of mind, that if we encounter problems with it down the road, we are in good hands. Will and have already recommended you folks to others.

    5.0 Jim L. Elkhart, IN

    Rick was extremely knowledgeable and had helpful suggestions that saved a lot of time because we had to order a hot tub motor. Thank you for your service.

    5.0 Jonathan R. South Bend, IN

    Heater was not working properly on our hot tub and was worried about the tub lines freezing. The service man was able to talk us through bypassing the problem until he arrived a couple days later to fix the problem. Great communication!

    5.0 Jeff R. South Bend, IN

    Fair and honest

    5.0 Taryn L. Elkhart, IN

    We had a motherboard burn out on our Viking Hot Tub. After calling the hot tub company, they responded right away and quoted us immediately. I was pleased with the service and quality of work. I recommend them to others.

    5.0 Vivian S. Mishawaka, IN

    The owners name is Craig he is extremely knowledgeable and quite honest about The type of hot tub and size you would need etc. You can trust him not to sell you something just to be making money but to make sure that you do need it if you already own a hot tub. And when he says call anytime if you need information etc. he definitely means it.

    4.5 Mishawaka, IN


    5.0 Don M. Elkhart, IN

    great company they took the time to find out all about the promblem

    5.0 Rick U. Elkhart, IN

    I had a circuit board fail and my spa was not heating. Their service was quick and efficient. I put out a Home Advisor request on Sunday evening and the Hot Tub Company called me Monday morning and they were at my house on Monday afternoon. The technician diagnosed the problem, ordered a board and was back the following Monday to make the repair. I appreciate their service.


    The Hot Tub Company, Inc.
    Retail Excellence Award
    Showroom floor

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