HotCo The Hot Water Heater Company

Very reasonable prices. David did a fantastic job, very quickly, and was happy to help answer any questions. I would recommend this company to anyone.

David was prompt professional and delivered on his promise.

His son did the service and we are very satisfied with the service rendered. HOTCO goes in our “will call again , plus reco’s”

David was professional and courteous. It was a pleasure doing business with him and will highly recommend his services to anyone

They were the first to respond to my request in Angie and had the lowest price. David immediately responded to several requests from my home warranty company. Once I accepted his estimate, he scheduled the work for the next day. He notified me by text before his arrival and arrived on time. The work was completed in about one hour. Upon completion he went over the work and explained operation and warranty of the new unit. Overall a good job !

Arrived on time and completed job within 1.5 hours. Provided instruction on updates to the system. Left area clean.

100% satisfaction! Could not have been more professional. Customer friendly. Quick response time. Dave is fantastic! Two thumbs up. 👍🏼

Immediate response, professional communication and service, and a genuinely kind person. David solved the problem quickly, took all the stress off my shoulders, and had a new water heater installed incredibly quickly. David's experience showed in every step of the process. What could have been a more stresstul problem turned into a smooth, reassuring experience. I'm deeply grateful and would highly recommend David and HOTCO.

They were able to come by very quickly the following day and were in and out and installed it on the second story of my house, which did not slow the process down at all.

Very knowledgeable and honest

David quoted a fair price and came the next day. He explained all his work and answered all my questions. Would definitely use him again.

Called promptly and on a Sunday. Came out to install the next day and was a completely seamless experience. I would highly recommend to anyone searching for a pro to install a tankless water heater.

We can’t say enough great things about David from The Hot Water Heater Company – Carolinas (HotCo). Our old direct vented gas water heater met a disastrous end, and David came to the rescue with professionalism, expertise, and incredible speed. He removed the defunct unit and installed a finely tuned Navien tankless water heater—all within just a few hours. The service wasn’t just timely—it was above and beyond. David is the ultimate professional, and thanks to him, we’re back up and running with endless hot water and peace of mind. We are truly grateful!

the pro is quick and responsive. He did a good job.

All the reviews I read for Hotco were accurate. Prompt response to my inquiry, prompt pricing…(and reasonable,) arrived as scheduled, the work took roughly the amount of time that was estimated… David from Hotco was courteous, professional, and knowledgeable. He even showed me some of the gunk that collected the bottom of the water heater, and caused its failure. I really can not think of a better experience I’ve had with a service provider. And yes, I’m a real person. :)

David was awesome. Very helpful, quick response, and by far the most competitive price we found. Thorough and great quality work, and he had everything finished in an incredibly timely manner. We would highly recommend David and will be calling him for any future needs.

I appreciate the responsiveness of HotCo to my inquiry, the price was fair, service great.

We had an amazing experience with this team. They were here within an hour to replace our heater. We appreciate them and recommend them to anyone in need of their services.

Very knowledgeable and explained exactly what I need too do once a year too prevent calcium buildup in the water heater. Your guy was excellent

David was extremely knowledgeable, explained everything up front regarding the differences between tank and tankless options, pros and cons etc. showed up on time and did efficient work. Would definitely recommend!

Nothing but good things to say about this Pro. He was on time as promised and completed the job in less than 90 minutes. He explained all that he did in the installation and then discussed how to use the new hot water heater. Total professional all the way around.

Very pleasant installer, explained everything in plain language. Very clean and punctual.

Got the job done efficiently. David was very professional. Excellent service

Awesome

It is nice to deal with an honest plumber who actually try to help you instead of upsell you.