The Mold Pros of South Florida, Inc.

I can't say enough good things about the Naples FL Mold Pros franchise, and I would recommend them to anyone and everyone. I had mold problems due to Hurricane Irma. I called 3 mold remediation companies to get estimates. One never called back in spite of a promise to my condo manager to take care of me; Mold Pros of Naples sent John B., who impressed the heck out of my partner and me; and the third sent someone who simply didn't compare to Mold Pros' John B. in terms of testing (within his legal limits under FL law), equipment, thoroughness, and apparent knowledge. And, as a bonus, Mold Pros' services are eco-friendly, which is very important to me. Their website describes their use of their own bio-enzyme formula instead of chemicals. After I hired Mold Pros, the service was amazing. John B. and his crew were extremely attentive, in spite of the enormous demands on all Southwest Florida vendors in the post-Irma weeks. I had lots of concerns and questions, which were always met very promptly with kindness and full explanations. And if a glitch did occur, they responded perfectly, in spite of their post-Irma workload. I certainly never hope to need this type of service again, but if I do, I won't shop around for vendors. I will simply, and with no hesitation, call John B. at Mold Pros of The Mold Pros of South Florida, Inc.

They did not disclose price from the start and charged much more than promissed

We knew we had a mold issue. We hired this company to test the mold with the expectation that we would then also use them to handle the remediation. We were told we would have our test results within 2-3 days. Well, 2 weeks later and we are still waiting. I have called the company no less than 5 times over the past 2 weeks. They keep telling me they will look at our file and will call me back. No call backs. So we spent $495 for a mold test and they haven't sent us our results. Which means we still haven't been able to start remediation. Now we have to start over with a new company or handle the mold ourselves without knowing for sure what kind of mold it is. I would NOT recommend this company.

Very quick to respond to my phone call and my search on Home Advisor. Came out same day and sent me a proposal that very same day. When I called to accept the proposal, they scheduled the service for the very next day. The technicians arrived early for appointment and did an excellent job. Couldn't have asked for better service.

Fairly priced and good people

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They were prompt ,professional, and friendly. Gladly answered questions .When prolect was done , they left area neat and clean .

Everything looks great! I am really impressed by how helpful Midwest Environmental Professionals has been. Living halfway across the country made it difficult for me to take care of my house. Midwest Environmental Professionals lived up to and exceeded their excellent reputation. Should I get the chance I would gladly recommend their services to anyone that needs them. Even my contractor was really impressed by the quality of the work that was preformed. Due to the least invasive procedures that they used I was able to not only save money by using their services but I also saved money on re-modeling costs.

Would highly recommend - Did a great job on the test and got back to us right away - Thank you!

I will finish the survey when the job is completed. MEP were the first to contact us. They came out on Sunday to test for mold. So far the customer service is excelent. The test results came back when expected and John was very helpful explaining them to us