The Plant Concierge, LLC

Spent $40,000 and signed up for necessary services to warranty the plants. Even had them set up the sprinkler system for entire property. Not once did they replace a plant. Fred gave excuses like "it rained more than expected" or "it was hot outside". It took them over 7 months to come out for quarterly service. Their "team" consisted of one small woman who picked blades of grass from some of the beds. Nothing was trimmed. Nothing was replaced. None of the requested work was completed. I have e-mails from the beginning of summer stating our sprinkler system looked good and was set. Came back from vacation and lost close to 50% of what they had done. Fred gave another excuse why they wouldn't honor the warranty. Finally I told him I'd take care of the work, just have the nursery replace what we lost. Most have a standard 12 month guarantee. He wouldn't even do that. Also, very poor knowledge of what plants will do well in certain environments/conditions. They're out for a quick buck with no intention of honoring guarantees. Not a long term relationship. Avoid them. Avoid them. Avoid them.

If you would like a 5 to 7 day job take 4 weeks then you should consider TPC. Also 2 months after the completion you ll receive a final invoice even though the work is not complete. The owner will make commitments to complete that work and he will do some but not all of it. Be prepared to spend a great deal of your time project managing the job and know that commitments on their part are not kept. I can t even begin to tell you the number of billable hours I lost because they don t show up when the say they are going to. Further I have lost over 1/2 of the plantings in my back yard due to the heat. They chose the plants however must not be familiar with Texas summers. The only thing they re really good at is having an excuse for everything. It saddens me to see people that appear to be so nice to be so unscrupulous.

Conscientious Knowledgeable A pleasure to work with