The Plumbing Officials

Stay far away. They over-quote the jobs trying to frighten you that the job is complex and then spend 1 hour to fix the problem while billing you for 5. They are not forthright and do not follow up with the right contact for the job. The work was sloppy and faulty as well as there remained a leak.

Excellent service! Had a hot water heater replaced. They came out to quote next business day and provided multiple quotes for multiple systems so l could pick the best option for my family and financial needs. Pricing was extremely competitive compared to other plumbers and the crew was friendly, quick, and cleaned up well after the project was complete. I will definitely use them in the future!

Mr. Ellis and Zach came to check out an overflowing washing drain within two hours of my initial call. He assessed the issues, there were several. The next morning Mr. Ellis, Zach and Ollie were at my house ready to go. The problems were solved and I am a very happy customer. They were so nice, polite and hard working. I've never said "I've got a plumber", but I do now. This is a family owned business and they are terrific!!! Pricing is fantastic. Thanks so much to The Plumbing Officials.

Mr. Ellis and his team are awesome. Mr. Ellis is a true professional. He is honest, intelligent, and knowledgeable. Plumbing Officials are now my go to for any plumbing repairs.

Mr. Ellis and his team were fantastic when our sewer line went out and our water line turned out to be lead. They kept us informed of all our options at each step and ensured that we were on board before any change in plans. Will definitely continue working with this team in the future.

Mr. Ellis (business owner) installed new water heater and quickly resolved two smaller plumbing issues, and did so with courtesy, efficiency, and at a reasonable price. (I obtained two other quotes â both higher â before hiring The Plumbing Officials.) office manager Dinessa quickly and positively responded to my telephone inquiries and provided prompt updates about scheduling the work. I enthusiastically recommend The Plumbing Officials to anyone in the RVA area.

Mr. Ellis and his professional crew installed a gas pipe line so we could switch from an electric glass cooktop that chipped and cracked to a more efficient gas cooktop. They also installed the cooktop. We found Mr. Ellis to be knowledgeable, efficient, dependable and ready to explain all aspects of the process. We intend to hire The Plumbing Professionals for future projects. We are 100% satisfied.

The Plumbering Officials were very professional. They did an outstanding job and were always on time. When I first went on the website, Mr. Joe called that night to see if we had an emergency and needed him that night. They are amazing and do outstanding work. I highly recommend TPO.

Excellent service. Quick appointment. Will call again if needed.

Mr. Ellis and team were incredibly efficient and knowledgeable. They understood what was needed to get done and got to work. Throughout the process it was clear that Mr. Ellis has deep knowledge of old Richmond homes and how to treat them appropriately. He walked me through each of the projects that I asked them to do before the work started and again after the work was completed. They added rough-ins for a bathroom remodel and finished the fixtures, installed a new waste stack, re-plumbed my entire water supply, added a hot water heater, and replaced my water main line. The pricing was very competitive and the quality of work was unmatched. In addition, each project came with its own warranty which is a nice addition. I look forward to engaging them again for future projects and will certainly recommend The Plumbing Officials to anyone I know who needs plumbing assistance.

Very professional, excellent work. We are beyond pleased. Mr. Ellis is brilliant, by the time the work was finished it looks as if my bathrooms had gone through a complete renovation. Just beautiful!

Great job.

did the work quickly, and on short notice

Joseph responded right away to my Friday night request and was at my home Saturday morning as promised. He was courteous and professional and had my problem fixed in time for my planned family gathering later in the day. Iâ m definitely using him for my future plumbing needs and highly recommend him.

prompt emergency service, professionally done and completed. will use AND recommend in the future

I received a fair estimate for the work. They arrived on time and worked on my time schedule plus took extra effort to make sure any problems were taken care ahead of time before work was started.

Professional, prompt, courteous, and thorough. I highly recommend Joe and his team.

This is the 2nd job I've hired them for... they are friendly and very professional... Very conscious of their surroundings... keeping areas clean and clear. Kept me in the loop on anything that could present an issue or inflate the cost. Would certainly recommend them...

Joe was absolutely AWESOME! I was surprised to receive a call so quickly this morning after starting my project online on an early Sunday AM. Then, within a few hours, Joe and Zachariah we installing my new touch-on kitchen sink faucet! Joe was quick, he cleaned throughout the process and kept me abreast of needed info along the way. He also has a warranty on his work. I will definitely call on him for future plumbing needs and refer him to my friends and family!

He's knowledgeable concerning the work he does as a plumber.

Excellent service! Will hire them again if I have a plumbing problem and will highly recommend them as well. Joseph Ellis was very responsive and a true professional. A big plus is that they are a 24 hour service if needed.

Not only did Plumbing Officials do an awesome job they actually came out on a Sunday!!!! That’s unheard of!!!

Professional and excellent service

Very knowledgeable and reliable and they also work on weekends which is a plus...after installing the two toilets they changed over my water line for my fridge and fixed a leaking hot water valvevin my master bathroom...all and all, great experience!