The Roof Dr. LLC

Run from them as fast as you can! The Roof Dr. promise you wonderful quality work and what you will get is poor quality and no customer service now their want to pass their mistake on to the GAF Shingle company. We hired The Roof Dr. to replace and repair our roof. As they were finishing up the shingles to the house, we notice the shingles has THREE DIFFERENT colors.!!!! My husband contacted the supervisor he came out and said yes there was an issue with the colors and there was three different batches and number, and they would have to come back out and re-shingle the whole house all over again. THREE WEEKS LATER now the tune changed saying they contacted GAF shingles company on our behalf to file a claim for the shingles as if they are doing us a favor for filing a claim against the GAF shingle company saying it is their fault, so now we have to wait to see what GAF will do. Now GAF shingle company is telling us we have to wait to see if the shingles will fade to the same colors! meantime we were going to put the house up for sale in a few months and we can not do that now because The Roof Dr. and GAF shingle company are holding us. Because neither company wants to take responsibility for their mistake and in the meantime were stuck in the middle of both of these poor companies taking responsibility for doing the right thing. So if you want to see the proof of what type of work The Roof Dr. does just drive by the next three months over Air Park Dr, no need for an address, you will see the house it is the one with the three-tone shingle roof that The Roof Dr. did!!!! I have reported The Roof Dr. to BBB as well as GAF Shingle Company! We had to pay 1/3 down we wont be giving them a dime more until we are 100% satisfied with this nightmare. All I can say is there are a lot better company's out there go find one and stay away from this company!!!!!

This is not a hard sell company with fancy brochures, two sales people on the estimate call, and the higher prices that go with all that. Roof Dr was professional, knowledgeable, quick and reasonably priced. They did not try to upsell me and did a great job.

Very thorough inspection and recommended other repairs on roof we were not aware of.

The guy who came for the estimate was wonderful and very thorough and they have been great to work with so far.

This is an excellent company, they really helped me out when I was in a bind. Zach responded immediately and came over and did an inspection, and really helped me out. The crew did an awesome job with my roof and gutters, and had it done promptly and professionally, it turned out awesome. I was expecting to pay way more for all the work they had done, they are very reasonable. Everyone that I had talked to in this company was extremely nice and polite. Good, honest people, I was very pleased and I would highly recommend.

Personable, honest consultation and professional, expedient work on our roof!

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value I received an estimate from Zac at Roof Dr. His estimate was so professionally done, so pristine. He detailed everything, right down to using a magnet to pick up roofing nails. Unfortunately, I didn't go with the Roof Dr. only because I found a company to do the work cheaper. Well, that is exactly what I got, cheap, sloppy work from another roofing company. I am a widow of a deceased disabled Vietnam veteran and I know nothing about roofs and flashing. I needed a roof repair, new flashing installed and a cricket built behind chimney and a new boot put on my electrical pole. The other roofing company came when I wasn't home. When I returned in the evening, the job wasn't finished and there was debris from their job flying all around my yard. They left nails and debris on my roof and nails on my driveway. The work they had done was sloppy . I went inside my garage and there was light showing all along the back of my chimney where the cricket was. They had to come back a couple more times to finish the job and to redo the work they had previously done. I called Zac at Roof Dr. and told him what had happened with this other company. I asked Zac if he could come inspect the other companies work before I pay them. Zac was happy to do this for me and for free! He didn't owe me anything, but he did it anyways. Thank goodness I called Zac, because the other company left nails and debris on my roof again. The old and new shingles were not sealed down properly. I am old and can not get up on the roof. It gave me such a sense of security to have someone lookout for me and see how the job was really done. He was my pair of eyes up on a roof I could not get up on. Thank you Zac for helping a widow. My next roofing job will be with Roof Dr. If I would have went with them instead of trying to save a little extra bit of money, this would have been all avoided! Service: Roof inspection

Did the work promptly and well. Matt is great to work with. A small leak appeared a few days after completion but they were on it the next day. Haven't been any problems since.

Steve did an ex excellent job. He discovered that the asphalt shingles on the peak were all loose and could have easily come off in a storm. He explained with photos of the roof, repaired them all and clearly explained the process that he used. He was not only professional in his attitude and workmanship, but personable and very reasonable in price as well. I highly recommend Steve and Roof Dr. for roof repair issues.

Needed several shingles replaced. They responded to my request for a quote very quickly. Professional and knowledgeable about my roof. Price very reasonable. Within a few days my roof looked like new. Would definitely call again.