The Screen Guy

We ordered mechanical screens for our patio and gave Byron a $5700 deposit in October 2025. We were told the screens were on back order and would be ready in January. After many attempts to reach Byron, we finally heard from him and he never ordered our screen. He has been stringing us along that he will come up with the $$ but as of June 2026, we have not received our deposit back...or our screen. DO NOT USE BYRON THE SCREEN GUY!

Mario did an excellent work that we requested and on time with no delays. Our screen in project of patio has now allow us to enjoy using the area without pest flys and other flying items. Thanks for a new outdoor setting to enjoy. Anytime.

Super friendly & professional service. Job (repair of patio slider screen) was done quickly with excellent results & priced right. I highly recommend The Screen Guy!!

It was super fast, well done and clean. It was perfect for what I needed and the price was fair.

He took a 50% deposit and promised installation within 3-4 weeks (in writting). 9 weeks later, nothing has been installed and he is not returning repeated phone calls.

he was early a d did great work. would hire him again when needed.

Punctual, excellent at installing security screens, polite & cleans up after job is completed.

Ignored C0VID 19. No Mask. I Am in high risk category. Over charged would not recommend Him To Anyone!!

nice man

Actual service performed: Purchase and install a 16 ft wide clear view power screen. The product is great and exceeds our expectations. Issues I have are with Byron Kies, the owner. Two or three months after the installation I noticed the bottom rail was being scratched by the stucco. Bryon came out, assessed the issue, and stated it was not his fault due to the stucco had a bulge in it. Well, I do not agree with 100%. Yes, Byron is not responsible from the stucco bulge however as the installer, he should have realized this issue and added something at the time to assist with the transition as the screen fully retracted (which he did add felt tabs that fixed the issue) or adjusted the screen to stop prior to hitting the stucco. Byron also promised to provide touch up paint which I am still waiting for. I have called and left voice mail sent emails and nothing. This has been over a year. His customer service is extremely poor in my opinion. We love the product as this is the second clear view product we have purchased. I would have given higher stars had it not been for the customer service issue.

Mike did a great job replacing my damaged screens. He was professional, quick, and did quality work. So nice to have beautiful screens to look out of! Highly recommend!

The screen guy was extremely quick and efficient. I recommend him highly!

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My door hasn’t been installed yet so I can’t talk about the quality of workmanship. But Byron was pleasant, knowledgeable and extremely helpful! His customer service skills are excellent! I can’t wait to see how well he completes the job! I have to score his workmanship to complete this questionnaire so I will base that score on my satisfaction so fat!

He was professional and advise me to use the dark pet screen instead of grey. I am so glad I did; it looks great. I will definitely hire him again. He also advised me that one of screens was warped. I have new house. I called the builder who is going to replace it. I knew there was a problem with the screen, but wasn't sure what it was. Thank goodness the screen guy saw it.

Installed sliding screen door happy with product but promised to replace another window screen at no charge which he did not do!!!! I made a 2 minute phone call and got new screen ordered from the company I advised him where I bought my windows. Bad follow up on promises, now I question the lifetime guarantee he gave me!!!! Would not use this company again!!!

The Screen guy was prompt, friendly, and did the work right on site. I feel he was a bit pricy but did a great quality job.