The Service Professor, Inc.

4.56 | 386 Verified Ratings
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The Service Professor, Inc.

4.56 | 386 Verified Ratings

616-871-1900

4770 50th Southeast
Grand Rapids, MI 49512
 
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Profile
The Service Professor, Inc.


Call Service Professor today for the BEST service in the neighborhood!

Service Professor is an electrical, plumbing, heating and cooling service & repair company all in one! We have been locally owned and operated since 1978 offering same-day, quality service to over 75,000 customers throughout West Michigan! Service Professor strives to deliver exceptional customer service to keep our customers' homes running safely and efficiently all year long. Our professional, friendly technicians undergo thorough background checks and drug testing to ensure the safety of your home and family. We provide upfront pricing, so you always know exactly what you'll pay before any work begins. We are licensed and insured!

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Grand Rapids
  • Wyoming
  • Ada
  • Holland
  • Rockford
  • Jenison
  • Belding
  • Grandville
  • Lake Odessa
  • West Olive
  • Coopersville
  • Greenville
  • Conklin
  • Zeeland
  • Nunica
  • Ionia
  • Palo
  • Gowen
  • Saranac
  • Byron Center
  • Sparta
  • Caledonia
  • Lamont
  • Fenwick
  • Lowell
  • Comstock Park
  • Hudsonville
  • Pierson
  • Sand Lake
  • Smyrna
  • Alto
  • Casnovia
  • Kent City
  • Orleans
  • Cannonsburg
  • Cedar Springs
  • Marne
  • Jamestown
  • Clarksville
  • Allendale
  • Belmont
  • See All >

Services Offered

Electrical
  • Generator Install
Plumbing
  • Water Main Install or Repair
  • Sewer Main Install or Replace

Areas of Expertise

  • Home Electrical Repairs, Panel Upgrades, Electrical Remodeling, Electrical Switches, Outlets & Fixtures - Install and Repair
  • Wiring and Upgrades, Electric Baseboard or Wall Heater - Install and Repair
  • Home Plumbing Repairs, Sewer, Drain Cleaning, Water Heaters, Tankless Water Heaters
  • Furnace and AC installation and Repair - All Makes and Models, Includ. Boilers and Geothermal
  • Standby and Portable Generators - Installation and Maintenance

Product Brands Used

  • Cutler Hammer
  • Kohler
  • Lennox International, Inc.
  • Kohler
  • Wolverine Brass, Inc.

Quick Facts

Business Hours
(Please call to confirm)
  • Warranty Offered
  • Trip Charge
  • Credit Cards Accepted
  • Warranty Description: Standard Two-Year Warranty on all work performed and Lifetime Warranties Available

Credentials

In Business Since: 1978
Memberships & Affiliations
  • Electrician Success International, Home Builders Association (HBA), National Association of Home Builders (NAHB), Better Business Bureau
State Licensing
Trade: Master Plumber
License #: 8111004
Expiration: 04-26-2019
Trade: Electrical Contractor
License #: 6103075
Expiration: 12-31-2018
Trade: Mechanical Contractor
License #: 7117504
Expiration: 08-31-2019
Trade: Plumbing Contractor
License #: 8004097
Expiration: 04-30-2019
Trade: Refrigeration
License #: 7107353
Expiration: 08-31-2019
Trade: Master Electrician
License #: 6213541
Expiration: 12-31-2017
Trade: Unlimited Refrigeration & AC Service
License #: 7107353
Expiration: 08-31-2019
Trade: Unlimited Heating Service
License #: 7107353
Expiration: 08-31-2019
Trade: Hydronic Heating and Cooling and Process Piping
License #: 7107353
Expiration: 08-31-2019
Trade: Ductwork
License #: 7107353
Expiration: 08-31-2019
Trade: HVAC Equipment
License #: 7107353
Expiration: 08-31-2019
Insurance
Type: General Liability
Amount: $2,000,000
Expiration: 04-09-2018
Awards
  • Technician Seal of Safety Approved
  • 101 Best and Brightest Companies to Work For award (2014, 2015, 2016, 2017)
  • An Inc. 5000 Fastest Growing Company (2014, 2016)
  • Angie's List Super Services award recipient
  • Best of Home Advisor
Screening
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

*HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

Community Involvement

Kids' Food Basket

National Breast Cancer Foundation

Many Youth Leagues and Activities

Adopt-A-Family

How We Got Started

I chose to work in this industry because My father was an electrician..

We started in this industry in 1978.

We describe our business as Family owned and operated

Is Service Professor an active member of the communities it serves?

Yes, our employees donate their time and resources to several charities throughout the year.

 

Photos
The Service Professor, Inc.


My Work
1 Projects
Save $120 on whole-house electrical evaluation! Save $120
Save $100 on a water heater evaluation and flush! Save $100
HomeAdvisor: The nation's largest network of screened and rated pros.

Ratings & Reviews
The Service Professor, Inc.

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 386
  Page 1 of 39
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1.5   |  
I rent a mother in law apartment in the basement of my fathers house . I gave explicit instructions for the workers not to bother the tenant upstairs (my father) and come directly to the lower unit door at the back of the house . My father is an alzheimers patient and just got home from the hospital the day before . The Service Professor worker ignored the instructions and went right to the front door when they arrived . The most important part of the job ! They apologized and proceeded to service the toilet . After an outrageous amount ( $525.00 ) to partially rebuild my toilet they even wanted to sell me more services ! I finally got them to leave after 3 hours of trying to talk me into more services they said were needed in the home . I was broke and my father was upset ! I later found out I could have had another plumber install a complete toilet for the money I paid . I wont use them again even for an emergency .Who can afford that kind of work ?
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2.5   |  
Review by in Grand Rapids, MI
I would recommend looking around and pricing other services. I did like the costumer service specialist who fixed the problem, just not the price.
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5.0   |  
Very good quality work.
Response by The Service Professor, Inc.: Thanks for the review Rodney!
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5.0   |  
Review by in Ada, MI
Response by The Service Professor, Inc.: Thank you for choosing Service Professor and thank you for the rating!
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4.5   |  
Response by The Service Professor, Inc.: Thank you for choosing Service Professor and thank you for the rating!
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5.0   |  
Response by The Service Professor, Inc.: Thanks for choosing Service Professor and thank you for the rating Wayne!
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5.0   |  
They are such professionals and we will keep hiring them when something goes wrong. Our A/C wasn't cooling correctly. The technician found some leakage, replaced a fan and sealed all of the ductwork. Very professional and courteous.
Response by The Service Professor, Inc.: Hi Kim, thank you for choosing Service Professor and thank you for the review! We have the greatest technicians and look forward to serving you again. Keep us in mind for all of your home service needs!

1 of 2 users found this review helpful.

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5.0   |  
Review by in Wyoming, MI
The know there stuff that's for sure
Response by The Service Professor, Inc.: Thanks Micah!

1 of 2 users found this review helpful.

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5.0   |  
Nice friendly men,they knew their business very well & did a good job ♡♡
Response by The Service Professor, Inc.: Hi Patricia, thank you for the review! We look forward to serving you again in the future.

0 of 1 users found this review helpful.

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5.0   |  
Review by in Grand Rapids, MI
Project: Repair a Natural Gas, Propane or Electric Fired Boiler or Radiator Heating System
No comment
Response by The Service Professor, Inc.: Hi Mary, thank you for the review! We are pleased that Tom delivered exceptional service and got your heating system back up and running. Keep us in mind for all of your sewer, electrical, plumbing, heating and cooling needs and we look forward to serving you again in the future!

0 of 1 users found this review helpful.

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Showing 1-10 of 386
  Page 1 of 39

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals

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