Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Service Professor, Inc.
Sewer Main Clearing, Drain Clog or Blockage Clearing, Sewer Main Installation Service,
About us
Service Professor is an electrical, plumbing, heating and cooling service & repair company all in one! We have been locally owned and operated since 1978 offering same-day, quality service to over 75,000 customers throughout West Michigan! Service Professor strives to deliver exceptional customer service to keep our customers' homes running safely and efficiently all year long. Our professional, friendly technicians undergo thorough background checks and drug testing to ensure the safety of your home and family. We provide upfront pricing, so you always know exactly what you'll pay before any work begins. We are licensed and insured!
Business highlights
Emergency services offered
48 years of experience
Memberships & Affiliations
Electrician Success International, Home Builders Association (HBA), National Association of Home Builders (NAHB), Better Business Bureau
Services we offer
Furnace and AC installation and Repair - All Makes and Models, Includ. Boilers and Geothermal, Home Electrical Repairs, Panel Upgrades, Electrical Remodeling, Electrical Switches, Outlets & Fixtures - Install and Repair, Home Plumbing Repairs, Sewer, Drain Cleaning, Water Heaters, Tankless Water Heaters, Standby and Portable Generators - Installation and Maintenance, Wiring and Upgrades, Electric Baseboard or Wall Heater - Install and Repair
Amenities
Emergency Services
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.6847 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 77% | ||
| 12% | ||
| 3% | ||
| 2% | ||
| 1% |
Filter reviews by service
Showing 1-25 of 847 reviews
Kelly W.
Jun 2025
Water Main Install, Replace or Repair
They cut a hole in this wall firvthe water part hose. There's not any access he cut the wrong part. There's a fricken board there. I paid 800 for what. They say oh our managers won't be available for 3 days it's the weekend. Are you kidding me. Jordan if your a manger and you can't di anything why do you work there???
He also cut a hole by my water line which I approved. But not my bedroom wall. He literally put something in front of it and hid it
Anthony T.
Jul 2024
Had to contact Mr Electric because there was another problem with the electrical wiring in the ceiling after the ceiling fan installation. The fan was installed correctly but there was an underlying problem that the technician found.
Response from Service Professor, Inc.
"Anthony, thank you for taking the time to leave us a review and providing us with your feedback! We appreciate you taking the time to tell us about your experience and we hope we can assist in making this a better experience for you overall. Please give us a call at 616-871-1900 to reach a member of our management team."
Carolyn E.
Jan 2024
Sewer Main Install, Replace or Repair
Bree and her team were amazing, punctual, went above and beyond even cleaned out the sinks and floor that had sewage backups
Response from Service Professor, Inc.
"Carolyn, thank you for taking the time to leave such a great review! We are happy to hear Bree and her team provided such a great experience."
Wendy O.
Sep 2023
Drain Clog or Blockage Clearing
Great service! Knowledgeable and friendly.
Response from Service Professor, Inc.
"Thank you Wendy for the five stars! -"
Tim S.
Sep 2023
Very professional and did a good job.
Response from Service Professor, Inc.
"Tim, thank you for taking the time to leave such a great review"
Archie C.
Aug 2023
On time and attention to detail
Response from Service Professor, Inc.
"Archie, thanks for the five stars!"
Christopher D.
Jul 2023
Good!
Response from Service Professor, Inc.
"Christopher, thank you for taking the time to leave us a review and provide us with your feedback. We appreciate you taking the time to tell us about your experience and we hope we can assist in making this a better experience for you overall. Please give us a call at 616-871-1900 to reach a member of our management team. - Brad Krause"
Rick J.
Jul 2023
We struggled for a long time with the idea that we had to update the electrical panel and who to call. Service Professor came out and put everything together in writing. We had a couple other small companies come out to but never really heard anything back. So happy to have this big project done!! Nate and his crew were amazing! I will definitely keep them in mind when doing any further work! Thank you all!
Response from Service Professor, Inc.
"Rick, thank you for such a great review! We are so happy to hear Nate and his team provided such a great experience"
Richard B.
Jun 2023
This was a reasonably complex project, involving construction permits and installation of fairly delicate equipment. We thought Service Professor did a great job. Their crew stayed and worked late to get our generator installed. There was one part of the project that their technicians were unable to complete on the first day. However, they stayed focused on getting the job done, reaching out to a third â party vendor to get further instruction and technical guidance. And it is worth noting that their price was significantly lower than the bids we got from other electricians.
Response from Service Professor, Inc.
"Richard, thank you for taking the time to leave this awesome review. We are so happy to hear our team provided a five-star experience!"
Barbara T.
Jun 2023
This company was a good choice for me. Professional, personable electrician.
Response from Service Professor, Inc.
"Barbara, thanks for the five stars!"
Barb K.
Jun 2023
Didnâ t do all the work.
Response from Service Professor, Inc.
"Barb, thank you for taking the time to leave us a review and provide us with your feedback. We appreciate you taking the time to tell us about your experience and we hope we can assist in making this a better experience for you overall. Please give us a call at 616-871-1900 to reach a member of our management team."
Douglas V.
Jun 2023
Good.
Response from Service Professor, Inc.
"Douglas, thank you for taking the time to leave us a review and provide us with your feedback. We appreciate you taking the time to tell us about your experience and we hope we can assist in making this a better experience for you overall. Please give us a call at 616-871-1900 to reach a member of our management team. - Brad Krause"
Tapiann M.
May 2023
Replied quickly, scheduled for the next day, showed up on time, cleaned work area, first quote was a little pricey, worked with me and got the cost down a little. Cade was very polite and knowledgeable. Overall, I am very satisfied. Cindy H
Response from Service Professor, Inc.
"Tapiann, thank you for taking the time to leave such a great review! We are happy to hear Cade provided you with a great experience. If there is anything we can do to provide a 5-star experience, please give us a call at 616-871-1900 to reach a member of our management team. - Brad Krause"
Gerald D.
May 2023
Sewer Main Install, Replace or Repair
Fast and professional.
Response from Service Professor, Inc.
"Thanks for the five stars, Gerald!"
Ronald B.
Apr 2023
They did a perfect job.
Response from Service Professor, Inc.
"Ronald, thanks for the five stars."
Sarah B.
Apr 2023
ProfessionalVyvanse Positive and friendly Knowledgeae
Response from Service Professor, Inc.
"Sarah, thanks for leaving such a great review. We are happy to hear you had such a great experience!"
Tammi R.
Mar 2023
They were great!!
Response from Service Professor, Inc.
"Thanks for the five stars! We look forward to seeing you again soon for your next heating, cooling, plumbing, or electrical project!"
Joni J.
Mar 2023
Super nice and very professional! Quality work, on the worst weather day ever. Yet they kept working and remained so polite. I am so happy with my install.
Response from Service Professor, Inc.
"Thanks for the five stars! We look forward to seeing you again soon for your next heating, cooling, plumbing, or electrical project!"
Rhonda L.
Mar 2023
On time. Friendly
Response from Service Professor, Inc.
"Thanks for the five stars! We look forward to seeing you again soon for your next heating, cooling, plumbing, or electrical project!"
Juan T.
Mar 2023
Beyond expectations and wxpertise.
Response from Service Professor, Inc.
"Thanks for the five-stars! We look forward to seeing you again soon for your next heating, cooling, plumbing, or electrical project."
Caitlin T.
Feb 2023
Above and beyond super. Helped sort thru electrical issues. Founds cost efficient option which fit my budget.
Response from Service Professor, Inc.
"Thanks for the five stars! We look forward to seeing you again soon for your next heating, cooling, plumbing, or electrical project."
Rich S.
Feb 2023
Response from Service Professor, Inc.
"Thanks for taking the time to leave us a review. We pride ourselves on five-star service and it looks like we fell short here. We would love to learn how we could have earned five stars. Please feel free to give us a call at 616-871-1900 to reach a member of our management team."
John H.
Feb 2023
Genial, prompt, clean installation.
Response from Service Professor, Inc.
"Thanks for the five stars! We look forward to seeing you again soon for your next heating, cooling, plumbing, or electrical project."
Cheryl D.
Feb 2023
Greg and Nate were professional, kind, and courteous. They were mindful of my pets and belongings. They both were easy to talk to and went above and beyond. I would recommend them to all my Lansing friends.
Response from Service Professor, Inc.
"Thanks for the five stars! Greg and Nate are amazing! We can't wait to see you again soon for your next heating, cooling, plumbing, or electrical project."
Jon S.
Jan 2023
Timely response and prompt serv.
Response from Service Professor, Inc.
"Thanks for taking the time to leave us a review. We pride ourselves on five-star service and it looks like we fell short here. We would love to learn how we could have earned five stars. Please feel free to give us a call at 616-871-1900 to reach a member of our management team."
Licensing
Licensed*
Trade License Number
7117896
Trade License Expiration
08/31/2026
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Service Professor, Inc. is currently rated 4.6 overall out of 5.
Monday: 8:00 AM - 7:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 7:00 PM
Saturday: Closed
Sunday: Closed
Service Professor, Inc. accepts the following forms of payment: CreditCard
No, Service Professor, Inc. does not offer free project estimates.
No, Service Professor, Inc. does not offer eco-friendly accreditations.
Yes, Service Professor, Inc. offers emergency services.
Yes, Service Professor, Inc. offers warranties.