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The Shingle Master

Asphalt Shingle Roofing Repair,

About us

We are extremely passionate about the work that we do. You can depend on us to provide a high quality service at a fair and honest price. We understand that the future of our business depends upon our reputation and that is why customer service is by far our highest priority. If you are looking for a professional you can trust, please call today to schedule a no-obligation estimate!

Business highlights

Emergency services offered
7 years of experience

Memberships & Affiliations

Haag Certified Inspector, Tile Roofing Industry Alliance (formerly Tile Roofing Institute) Certified

Services we offer

Gutter Intalls, Gutter Repairs, Roofing Installs, Roofing Repairs

Amenities

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.738 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
0%
3
0%
2
0%
1
8%

Filter reviews by service

Showing 1-25 of 38 reviews
Danielle B.
Apr 2025
1.0
My roof leaks every time there is a storm. They?ve denied the warranty I paid for and will not fix it. Stay away from this company?s unethical ways and work with an honest company, not one that threatens and treats customers horribly for their faulty work.

Michelle B.
Oct 2024
0.5
I had an unfortunate experience with The shingle Master. The owner was actually my realtor when I purchased my home, and he convinced the previous homeowner to replace the roof through his company. However, to this day, the job still isnâ t fully completed. They promised to paint the ceilings as part of the agreement, but this work was never finished. Unfortunately, the previous homeowner didnâ t follow up, and now Iâ m left with an incomplete project and unfulfilled commitments. I would recommend making sure all agreements are clearly documented and completed before finalizing any work with this company.

Mel W.
Oct 2024
5.0
Yes, I recommend this pro
This company is first Class! They are organized, on time, do quality work. I can't say enough good about them. They cleaned up like they had never been there. They showed up on time and cleaned up.

Kim D.
May 2024
5.0
Asphalt Shingle Roofing Repair
Yes, I recommend this pro
The crew were experts and efficient. The result of the job was excellent. Iâ m a satisfied and happy customer.
Response from The Shingle Master
"Thank you for your wonderful review! We're thrilled to hear that you are satisfied with the expertise and efficiency of our crew, and that the results of your roofing project met your expectations. At The Shingle Master, we strive to ensure every customer is happy and satisfied with the outcome. We appreciate your feedback and look forward to serving you again in the future!"

Angi M.
Mar 2024
0.5
Stay away from this company. First they will send a nice talker as a sales man to commit everything per your guidelines, they will specify low cost in the contract but will intentionally will NOT include any verbal commitments made. They will not give you a Bill until the last moment and then they will charge you 50% more than what you signed the contract for and then abuse and threaten you through emails and on phone. Stay away from these unethical business behavior people. The manager is very rude and no one will accept his behavior in this digital transformation age.
Response from The Shingle Master
"Thank you for your feedback. We take customer comments very seriously and are concerned about your experience. However, upon review, we cannot verify this interaction as a customer experience with our company, The Shingle Master. We currently do not operate in Charleston, SC, and all our business dealings, including contracts and billing, are handled with full transparency and professionalism, aligned with our company's commitment to ethics and customer satisfaction. We would appreciate the opportunity to discuss this matter further with you if you believe there has been a misunderstanding or if you have mistaken us for a different company. Please contact us directly at 919-373-7663 so we can address any concerns you may have."

Panos M.
Mar 2024
5.0
Asphalt Shingle Roofing Repair
Yes, I recommend this pro
$200
Jared did a great job! Jared identified the problem with my roof and fixed my roof on the same day. I recommend Jared and The Shingle Master without any reservations!
Response from The Shingle Master
"Thank you for the fantastic review, Paños! We're delighted to hear that Jared was able to quickly identify and fix the problem with your roof. Our team prides itself on providing efficient and effective solutions, and it's wonderful to know that Jared exemplified this. We appreciate your high recommendation of Jared and The Shingle Master, and we look forward to assisting you with any future roofing needs!"

Lisa C.
Oct 2023
5.0
Yes, I recommend this pro
Great experience. Work was efficient, excellent quality, with good attention to clean up.
Response from The Shingle Master
"Thank you for your five-star review, Lisa! We're so pleased to hear that you had a great experience with our team. At The Shingle Master, we strive to deliver not only efficient and high-quality work but also to ensure a thorough cleanup afterwards. We're glad that these efforts resonated with you. We appreciate your feedback and look forward to serving you again in the future!"

Laura K.
Jun 2023
5.0
Yes, I recommend this pro
Tyler [Provider Name Removed] was extremely accommodating. The workers were courteous and efficient. Excellent job!
Response from The Shingle Master
"Thank you for your wonderful review, Laura! We're thrilled to hear about your positive experience with Tyler [Provider Name Removed] and our crew. We pride ourselves on being accommodating, courteous, and efficient, and it's great to know we've met your expectations. We appreciate your feedback and look forward to continuing to provide excellent service in any future projects you might have with us!"

Minnie J.
Mar 2023
5.0
Yes, I recommend this pro
Good job everyone was professional. High quality work. Very please with their work
Response from The Shingle Master
"Thank you for the five-star review, Minnie! We're delighted to hear that you were pleased with the professionalism and high quality of our work. At The Shingle Master, we strive to ensure every client is satisfied with the outcome of their project. Your feedback is greatly appreciated, and we look forward to the opportunity to serve you again in the future!"

Michele B.
Feb 2023
5.0
Yes, I recommend this pro
My roof was damaged due to the winter wind/storm in December. Tyler [Provider Name Removed] came out, worked with my insurance company, and gave me a thorough review of what was needed and how everything would work. They scheduled my roof repair quickly, and it took them record time to dismantle, repair, and install the roof. Tyler was great to work with.
Response from The Shingle Master
"Thank you for sharing your experience, Michele! We're so glad that Tyler [Provider Name Removed] was able to assist you effectively, especially under the challenging circumstances of storm damage. Working closely with insurance companies to ensure a smooth process is a key part of our service, and we're happy to hear that everything went well from the inspection to the swift repair of your roof. We appreciate your feedback and are thrilled you found Tyler great to work with. We look forward to being of service in the future should you need us again!"

Kathleen K.
Feb 2023
5.0
Yes, I recommend this pro
$7,800
My experience with The Shingle Master was exceptional. Tyler Braithewaite provided some of the best customer service I've ever experienced. Tyler performed the initial inspection, submitted my insurance claim, and met with the insurance inspector when they came to insect the roof. He always kept me in the loop throughout the process and answered all of my questions. I would highly recommend this company for any roofing work you need done. The process was smooth, the work and cleanup were exceptional and completed as described and on time. Thank you Tyler for making what could have been a difficult experience a simple and worry free process.
Response from The Shingle Master
"Thank you for your five-star review, Kathleen! We're thrilled to hear that your experience with The Shingle Master was exceptional. Providing outstanding customer service and keeping our clients informed every step of the way is crucial to us. We're glad to know the process was smooth, and that both the work and cleanup met your expectations and were completed on time. We appreciate your high recommendation and look forward to assisting you with any future roofing needs. Thank you for trusting us to make this process simple and worry-free!"

Kevin K.
Jul 2022
5.0
Yes, I recommend this pro
Max was great to work with.
Response from The Shingle Master
"Thank you for your five-star review, Kevin! We're delighted to hear that you had a positive experience working with our team. At The Shingle Master, we strive to ensure that every interaction with our staff is professional and helpful. We appreciate your feedback and look forward to serving you again in the future!"

Steve L.
May 2022
5.0
Yes, I recommend this pro
The Shingle Master are true experts in their field! Last year our home sustained a significant amount of storm damage requiring the complete replacement of our roof. We wanted to ensure we hired a certified, insured, BBB accredited, and local expert roofing company to properly restore our home to its pre-storm state. Through extensive Internet searching, calling, and filtering of potential roofing companies, we found The Shingle Master! The Shingle Master is an NC Licensed General Contractor, Haag Certified, Licensed All-Lines Adjuster, GAF Master Elite Certified, and BBB Accredited master roofing expert. Based on our interview with The Shingle Master, their certifications, credentials, and associations, we decided to hire their company. The Shingle Master Quickly arrived at our residence to quantify the storm damage to our property. They documented all associated storm damage and then provided a path forward for resolution. During this process, The Shingle Master determined our roof required complete replacement due to the extensive storm damage to our property. The Shingle Master worked with our insurance company to gain approval for a complete roof replacement. They were very transparent during the engagement while making this an almost effortless process from a clientâ s perspective. The Shingle Master installed a premium GAF roofing system with a lifetime warranty providing our family with peace of mind knowing our new roof will protect our home for up to 50 years! It has been approximately six months since The Shingle Master Installed our new roof. We have had zero issued with our new roof. I would highly recommend The Shingle Master based on their knowledge, expertise, certifications, credentials, associations, and professionalism! I know this was lengthy review, however when I was asked for a testimonial of my experience with The Shingle Master, I figured writing an extensive review is the least I could do for them!
Response from The Shingle Master
"Thank you so much for your detailed and thoughtful review, Steve! We are truly grateful for your comprehensive feedback and are thrilled to hear about your positive experience with The Shingle Master. Our team is dedicated to being thorough and transparent, ensuring that all aspects of the roofing process, from assessment to installation, are handled with the utmost professionalism and expertise. We're glad that our credentials and our commitment to quality service made your decision a confident one, and that the installation of your new GAF roofing system went smoothly, providing your family with peace of mind. Knowing that you've had a great experience and are satisfied with the outcome six months later is the best testament to our work. We appreciate your high recommendation and are here for any further needs or questions you might have. Thank you for choosing The Shingle Master, and for taking the time to write such a comprehensive review! It means a great deal to us!"

Adam J.
Jan 2022
5.0
Yes, I recommend this pro
$7,700
Great experience. Would recommend to anyone
Response from The Shingle Master
"Thank you for your five-star review, Adam! We're delighted to hear that you had a great experience with us. At The Shingle Master, we strive to deliver exceptional service that our customers can confidently recommend to others. We appreciate your endorsement and look forward to serving you and your referrals in the future!"

Bob Z.
Dec 2021
5.0
Yes, I recommend this pro
Very professional and customer service oriented.
Response from The Shingle Master
"Thank you for the five-star review, Robert! We're thrilled to hear that you appreciated our professionalism and our customer service! At The Shingle Master, we prioritize ensuring that every client feels well taken care of and satisfied with our service. We appreciate your feedback and look forward to assisting you with any future roofing needs!"

Bob S.
Oct 2021
5.0
Had a little issue with communication at the beginning no big deal.they finished in one day no mess roof looks great
Response from The Shingle Master
"Thank you for your review and feedback, Bob! We apologize for any initial communication issues, but we're glad to hear that everything went smoothly with your roofing project from there. It's great to know that our team was able to complete the work in one day and leave no mess behind. We appreciate your understanding and are thrilled that you're pleased with the look of your new roof. We look forward to serving you again in the future and ensuring even better communication from the start!"

Ron G.
Aug 2021
5.0
Yes, I recommend this pro
From July 2021. Atom is very prompt and an expert in his field and has insurance adjusting experience which he uses to help you with damage claims. I had two roof plumbing vent boots that had come off. He inspected the whole roof and found damage to shingles and gutters. He did my insurance claim and was there for inspection. Although, the damage was not claimable, he explained everything. He also did not push a new roof on us. He told us our shingles were actually a better quality than normal builder shingles and that is why the storms had not damaged them as other homes. He said we had 5-7 years left on roof. He also replaced the two boots and did not charge us for it. I would recommend him to anyone. Believe me he is very honest and communicates very well and promptly.
Response from The Shingle Master
"Thank you for sharing your experience with us, Ron! We're delighted to hear that Atom provided you with such thorough and honest service. His expertise, especially in insurance adjusting, is indeed a valuable asset for our clients dealing with damage claims. It's reassuring to know that he could assess your situation accurately, offer straightforward advice, and provide service that went above and beyond by replacing the boots at no charge. We appreciate your high recommendation and are glad to hear about the excellent communication and integrity you experienced. Thank you for choosing The Shingle Master, and we look forward to continuing to serve you with the same level of honesty and expertise in the future!"

Frederick B.
May 2021
5.0
Yes, I recommend this pro
my contractor name is Jim Goodyear. He was very polite and honest ,He kept me and my wife informed about what was going to be done as far as installing our new roof. he is well spoken and polite. i would recommend the shingle master to whomever needs a new roof. Me and my wife is very thankful for working with Jim and look forward to enjoying our brand new roof.
Response from The Shingle Master
"Thank you for your wonderful review, Sandra! We're so pleased to hear about your positive experience with our team! At The Shingle Master, we believe that keeping our clients informed and involved in the process is key to a successful project. It sounds like Jim exemplified our values of honesty, politeness, and clear communication. We appreciate your recommendation and are glad that you are happy with your new roof. Thank you for choosing The Shingle Master, and we look forward to serving you and any friends or family you refer to us in the future!"

Jimmy G.
Feb 2021
5.0
Yes, I recommend this pro
Very easy to work with, made the whole process effortless, awesome people and very Professional.
Response from The Shingle Master
"Thank you for your five-star review, Jimmy! We're thrilled to hear that you found our team easy to work with and that we could make the entire process effortless for you. At The Shingle Master, we aim to provide a professional service that leaves a positive impression, and we're glad to know we achieved that with your project. We appreciate your kind words about our team and look forward to the opportunity to work with you again in the future!"

Tony G.
Feb 2021
5.0
Asphalt Shingle Roofing Repair
Yes, I recommend this pro
They offered fair, honest, and helpful advice. I would recommend them to anyone who needs roofing services.
Response from The Shingle Master
"Thank you for your five-star review, Tony! We're delighted to hear that you appreciated our fair, honest, and helpful advice. At The Shingle Master, we strive to provide straightforward and reliable guidance to all our clients, and it's gratifying to know we met your expectations. We appreciate your recommendation and look forward to assisting anyone you refer to us for their roofing needs. Thank you for choosing us!"

Alfred V.
Oct 2020
5.0
Yes, I recommend this pro
Atom is super knowledgeable and is able to explain in layman's terms what is going on. Not only was Shingle Master recommended to me by a coworker, I am going to recommend this company to everyone I know. The level of professionalism is outstanding. You can't go wrong!
Response from The Shingle Master
"Thank you for the glowing review, Alfred! We're thrilled to hear about your positive experience with Atom and The Shingle Master. Our goal is always to provide clear, understandable explanations and maintain the highest level of professionalism. We're delighted that this was reflected in your experience and that you feel confident recommending us to others. Your endorsement means a great deal to us, and we look forward to continuing to serve you and your referrals with the same outstanding service. Thank you for choosing The Shingle Master!"

Van N.
Sep 2020
5.0
Yes, I recommend this pro
We had a superb experience with Harrison and his team from The Shingle Master. They did an amazing job replacing two roofs of our houses due to hail and wind damaged. Harrison is a professional and very knowledgeable. He helped us throughout the whole process from inspection, insurance, and installation. The installation crews finished the replacement within one day and left our house neatly clean. We would highly recommend The Shingle Master to anyone needing a new roof!!
Response from The Shingle Master
"Thank you for your wonderful review, Aivan! We're delighted to hear about your superb experience with Harrison and the rest of our team at The Shingle Master. It's fantastic to know that the entire process, from inspection through to the clean installation, was handled professionally and to your satisfaction. We take pride in our team's ability to deliver efficient and thorough service, and your recommendation is greatly appreciated. We look forward to serving anyone you refer to us with the same high level of quality and professionalism. Thank you for trusting us with your homes!"

Sally M.
Sep 2020
5.0
Yes, I recommend this pro
I worked with Harrison Barton on a total replacement of my roof. He explained the process very well and was thorough in follow up and answering the questions that I had. He worked with my insurance company directly after I filed the claim. The installation crew worked tirelessly and were extremely conscientious. They did a great job of cleanup post project. Highly recommend!
Response from The Shingle Master
"Thank you for your five-star review, Sally! We're thrilled to hear that your experience with Harrison Barton and our installation crew at The Shingle Master was so positive. Ensuring our clients understand the process and receive thorough follow-up is crucial to us, and we're glad Harrison exemplified this commitment. It's also great to hear that our crew's hard work and conscientious approach to installation and cleanup met your expectations. We appreciate your high recommendation and look forward to serving you and anyone you recommend to us in the future. Thank you for choosing The Shingle Master!"

Cora H.
Sep 2020
5.0
Yes, I recommend this pro
$9,000
This is a great company with professionalc considerate, and knowledgeable staff.

Jennifer G.
Jun 2020
5.0
Yes, I recommend this pro
Bryan was very professional and easy to work with. From the first visit to the last, he was honest and took care of everything. He came by the day of the work being done to ensure we were happy with it. His crew arrived early morning and worked until the job was done. They took care of the cleanup afterwards as well. We have had several compliments on our roof. The Shingle Master has replaced over 5 roofs in our neighborhood. I would recommend them!
Showing 1-25 of 38

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

The Shingle Master is currently rated 4.7 overall out of 5.

Monday: 7:00 AM - 9:00 PM Tuesday: 7:00 AM - 9:00 PM Wednesday: 7:00 AM - 9:00 PM Thursday: 7:00 AM - 9:00 PM Friday: 7:00 AM - 9:00 PM Saturday: 7:00 AM - 9:00 PM Sunday: 7:00 AM - 9:00 PM

The Shingle Master accepts the following forms of payment: CreditCard

Yes, The Shingle Master offers free project estimates.

No, The Shingle Master does not offer eco-friendly accreditations.

Yes, The Shingle Master offers emergency services.

Yes, The Shingle Master offers warranties.