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The Tidy Maids

Maid Service,

About us

Voted #1 Best Residential Cleaning Service in Raleigh (www.bestofraliegh.org). We are a guaranteed quality clean by professional cleaners. Licensed, insured, bonded, locally-owned. Once you get Tidy, you'll be with us forever. High customer retention, no contracts, professional strength products, and a local focus are some of the benefits we bring to you. Do you really want to spend hours each week keeping your house clean? With our great staff taking care of your house, you can spend more quality time with your friends and family. Call The Tidy Maids today at 919-872-3943.

Business highlights

Se habla espanol
20 years of experience

Memberships & Affiliations

Cleaning For a Reason, Building Trades Association

Services we offer

, Maid Service for Wake County NC

Amenities

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.443 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
47%
4
16%
3
5%
2
0%
1
2%

Filter reviews by service

Showing 1-25 of 43 reviews
Tif C.
Dec 2024
4.0
Maid Service
Did an excellent job. If I had remained in the area I would have hired them on a continuous basis.

Jack R.
May 2019
4.5
Maid Service
Yes, I recommend this pro
I have been using Tidy Maids for over 2 years now. They come every 4 weeks, and they leave the house looking and smelling great every time. My requirements are for specific rooms on each floor of a 3500 sq ft house. Though I seldom get the same crew two times in a row, they almost always know which rooms are to be done. There is always at least one person who speaks English and the crews always seem to be happy doing their work. In a few cases I've needed a little something extra done or needed to switch the areas being done and this is never a problem. In 2 years, nothing has mysteriously disappeared, so I am very comfortable having their crews in my home. During this time, only 2 very inexpensive items were broken or damaged, and each time, they came to me to let me know it was them and offered to pay for the item. While I didn't accept either offer, the fact that they came and offered told me a lot about the culture this company has established. My only ding on them is that they will sometimes arrive much earlier than our original arrangement, but that usually has to do with a cancellation or something else unusual on their schedule. Any time I call, the folks who answer are very pleasant and easy to work with, and they will call a day in advance if they know they cannot meet the time arrangements for the next day. Their pricing is very reasonable and I have recommended them to multiple folks looking for a house cleaning service. This has been one of the best contracted services I have had in a long time.

Michael M.
Jan 2019
0.5
Maid Service
We hired them for a month to come once a week. The first day they showed up two hours late and did not complete the job as they indicated. The second time they came they were supposed to clean a refrigerator, but refused to clean the freezer section of the refrigerator. Third time they showed up in the evening five hours late and did not communicate at all that they would be late and the office manager was unprofessional. The fourth time they showed up, they striped the sheets off the bed and then tried to make the bed with the same sheets they just stripped off...They were never the same cleaners throughout the four weeks and there were serious language barriers between the women when they showed up. They’re probably the worst, and expensive waste of time I’ve ever spent.

Michele M.
Jul 2018
5.0
Maid Service
Yes, I recommend this pro
The cleaning team arrived at our home and set right to work. The were extremely professional and thorough. Our home sparkled when they were finished. The cleaned every nook and cranny and we were completely satisfied with the superior level of cleaning they performed. I cannot overstate how happy we are with the job they performed for us. We will continue to use this service and would highly recommend them to anyone looking for a company who do a thorough cleaning at a very reasonable price,

Heather C.
Mar 2018
4.5
Maid Service
Yes, I recommend this pro
Wow! My house is really clean and smells great!
Response from The Tidy Maids
"Thanks Heather! That is our goal!"

Willaim S.
Feb 2018
5.0
Maid Service
Yes, I recommend this pro
$144
Paul makes sure the business is well run. Price is competitive and business/employees are licensed, insured, bonded, perform background checks, pay W-2 wages to visa employees, perform employee training and performance reviews. No improper or unlawful corner cutting. I like the fact that equipment and materials are included. I like the fact that a 2 member team does the work, so the job gets done in less than a half a day. I like the fact that clients with pets are welcome (not vilified).
Response from The Tidy Maids
"Thank you William! We work hard to make your life easier. We love satisfied clients."

Jinmei X.
Dec 2017
5.0
Maid Service
Yes, I recommend this pro
They did a great job cleaning the house.
Response from The Tidy Maids
"Thank you for letting us know! We love to get feedback and pass it along to your team."

Susan K.
Nov 2017
5.0
Maid Service
Yes, I recommend this pro
My house hasn’t been this clean in years!
Response from The Tidy Maids
"Susan, thank you for taking the time to write. We want to continue to make you happy."

Alice V.
Oct 2017
5.0
Maid Service
Yes, I recommend this pro

Teri B.
Aug 2017
5.0
Maid Service
Yes, I recommend this pro
The two ladies that cleaned our house was very thorough and professional. They did a wonderful job! I was very impressed! I would highly recommend this business.

Wanda Q.
Jul 2017
4.5
Maid Service
Yes, I recommend this pro
$163
Team of two clean very thourghly. I have not had to have them go back over an area. The ladies come in and go directly to work. Their first clean they spent a lot of time doing a deep clean. I have been very happy with Tidy Maids. I appreciate that it was not a problem when I had to reschedule one time.

C. N.
Jul 2017
5.0
Maid Service
Yes, I recommend this pro
$116
The two women were very professional and thorough. They were also very courteous. I was very pleased with their work and I would recommend them highly. I cancelled a relationship with another contractor and tried Tidy Maids. I am glad that I switched.

Karen H.
Jan 2017
4.0
Maid Service
Yes, I recommend this pro

Sara M.
Jul 2016
5.0
Maid Service
Yes, I recommend this pro
$133
My Mom was very pleased with their work and excited to have them come back again!
Response from The Tidy Maids
"Thank you for your kind comments. We look forward to working with you!"

Susan D.
Jun 2016
5.0
Maid Service
Yes, I recommend this pro
They were thorough and efficient. They were also very sweet

Sarah J.
Mar 2013
N/A
Maid Service
Yes, I recommend this pro
$100
About 10% less than all the other services I called and a real person called me after a made an inquiry, which was nice. They showed up right on time, were very friendly and I can't find one spot that they missed! Very happy with the service.

Chris G.
May 2012
N/A
Maid Service
Yes, I recommend this pro
They did a fabulous job for their first clean. Excited to have them back. Chris G.

Ola O.
Apr 2012
N/A
Maid Service
Yes, I recommend this pro
I was a little apprehensive about the idea of having housekeepers come in. I have two dogs and work full time so I do not have a tremendous amount of time to clean. I typically do daily sweeping and dusting as needed, but I needed help. Tidy Maids came to my rescue. They were by far the best bargain on the market and the quality of their work did not reflect that. They quickly scheduled me and arrived promptly. The housekeepers they sent were professional and extremely thorough. They did everything I asked and more! My house was bright, clean, and fresh when they left, and it still looks great! Highly recommend them!

Karen S.
Mar 2012
N/A
Maid Service
Yes, I recommend this pro
I have used a Tidy Maids team only once so far. They did a decent job, but left a couple of specifics undone. I will leave a note outlining the overlooked items, and give them the opportunity to do a better job.

Angela V.
Dec 2011
N/A
Maid Service
Yes, I recommend this pro
They worked very hard. Had a plan and excuted plan. Very well done!

Becky T.
Oct 2011
N/A
Maid Service
Yes, I recommend this pro
I was way impressed with the way they worked in my clean house emergency. All the folks I spoke to and the ladies they sent in were very friendly and good at way they day. I really like the job they did and would tell my friends and family to use this service. I will also rehire them .

Danielle M.
Aug 2011
N/A
Maid Service
Yes, I recommend this pro
I was late getting home for the estimate (traffic) but they waited. The crew they sent outre were on time, professional, & very good cleaners. My wife if very picky and she was impressed and thought we got a good value. Highly recommend them.

Ambre D.
Aug 2011
N/A
Maid Service
Yes, I recommend this pro
Great company and very trust worthy!

Derek D.
May 2011
N/A
Yes, I recommend this pro
Great service. Will definitely use again.

Margaret S.
Apr 2011
N/A
Yes, I recommend this pro
The staff was prompt, polite, and did a thorough job. Given my initial conversation with the person I scheduled service with, I am surprised I did not get a phone call back to ask if I wanted to a follow up visit.
Showing 1-25 of 43

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

The Tidy Maids is currently rated 4.4 overall out of 5.

Monday: 8:00 AM - 5:00 PM Tuesday: 8:00 AM - 5:00 PM Wednesday: 8:00 AM - 5:00 PM Thursday: 8:00 AM - 5:00 PM Friday: Closed Saturday: Closed Sunday: 8:00 AM - 5:00 PM

The Tidy Maids accepts the following forms of payment: CreditCard

Yes, The Tidy Maids offers free project estimates.

No, The Tidy Maids does not offer eco-friendly accreditations.

No, The Tidy Maids does not offer emergency services.

Yes, The Tidy Maids offers warranties.