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4 Years In Business

Company Details

  • Verified Licenses

Hours

  • Mon: Open 24 Hours
  • Tue: Open 24 Hours
  • Wed: Open 24 Hours
  • Thu: Open 24 Hours
  • Fri: Open 24 Hours
  • Sat: Open 24 Hours
  • Sun: Open 24 Hours
View All Details & Credentials

Achievements

Service Details

    Areas of Expertise

    • Tank Water Heaters
    • Tankless Water Heaters
    • Water Filtration & Conditioning
    • Instant Hot Water Recirculation Pumps & Systems
    • Pressure Regulators & Thermal Expansion Tanks
    View All Offerings and Cities Served
    Deals

    Cost Information

    • Free Estimates
    • Warranty Offered
    • Trip Charge May Apply
    • Credit Cards Accepted

    Ratings

    4.9
    95 Verified Reviews
    • 5
      87
    • 4
      7
    • 3
      1
    • 2
      0
    • 1
      0

    Highly rated for

    • Quality
    • Value
    • Customer Service
    Showing 1-10 of 95 results
    5.0 Russell T. Santa Barbara, CA
    4/30/2022

    Very clear description of product and work. Work begun quickly and completed efficiently. Friendly and efficient installation by experienced employee, Tony.

    5.0 Jackie D. Sylmar, CA
    3/23/2022

    We are so happy we selected the Water Heater Company to replace our leaking water heater. Although we received a few lower quotes from other companies, we opted to go with the company that specialized in Water Heaters. We were right to do so! Customer Service was great - from the first phone call through the end of the job. When our Technician Scotty arrived, he patiently and succinctly explained everything to us clearly, answering questions, underscoring safety features, and ensuring we understood exactly what was going to be done (and why) prior to our giving the final thumbs up to move forward. Scotty was impressive and did a terrific job! He was pleasant, highly knowledgeable, confident, patient and highly professional. He replaced our water heater with one that is made in the U.S.A. (YAY!) and made certain to bring everything up to code. (We've had to replace our water heaters twice in the past and they were apparently not up to code.) Scotty made everything look much nicer too! Thank you, Scotty. You are awesome! Paperwork, including photos, were sent to us digitally. I was amazed that the paperwork included before & after photos as well as a Home Analysis. WOW! I absolutely recommend the Water Heater Company. They were perfect!

    5.0 Donna M. Winnetka, CA
    2/4/2022

    Evan S. Was great! He did a really good job replacing our water heater. He was quick and friendly.

    5.0 Elias A. Beverly Hills, CA
    1/25/2022

    Anthony was very patient and gave us a lot of valuable information before we actually hired him. He truly made us comfortable working with him and his team. The installation was very smooth and the technician was professional and provided great customer service.

    5.0 Ofir Y. Los Angeles, CA
    12/14/2021

    The Water Heater company saved the day by promptly replacing the incredibly old water heater with new Tankless solution. Their team is very professional, and the pricing was extremely competitive. I would use them again for all my water heaters needs.

    9/17/2021

    Exceptional. Quick response to initial request. Good price, well-communicated (including likelihood that actual would be higher due to bring work up to code). Plummer was ontime, explained everything well, did great work quickly. Everything I could expect, and a surprising rare experience. Great stuff and congrats to the Water Heater Company for nailing it.

    8/4/2021

    From the beginning to the end 100% satisfied with the Water Heater Company. Excellent service. Very competitive pricing. Great communication. Punctual, efficient, neat and speedy work by Our Technician Kevin L. 🙌

    5.0 Audrey C. Santa Monica, CA
    7/5/2021

    I initially called another highly rated plumber listed on Angi (in addition to issues with water heater, I had a kitchen sink faucet to install and clogged drain). When the plumber arrived, he looked things over and said they get an estimate to me later in the day (they had no intention of performing any work during this visit even though I had asked when making the appointment). A few hours later I received my estimate which included a replacement water heater when no diagnostics had been done on the my unit . . . absolutely none (plumber literally looked at it and that was it). I started looking for another company and came across The Water Heater Company (also had great reviews), but I still reached out to a friend of mine to ask if she had a company to refer (she is would let anyone pull the wool over her eyes) and she told me she used The Water Heater Company. That was all I needed to hear and immediately called. I spoke with an associate by the name of Billy and he could not have been any nicer and was very knowledgeable. Billy took the time to ask specific questions and had me flip breaker switches so that he had have some basic diagnostics to include in the service call. Kevin was the tech who came out and again, I cannot be complementary enough. He was nice, knowledgeable and explained everything after he did a thorough diagnostic. Long story short, the issue was the power coming into the unit, but he didn't stop there. He investigated the issue further and found there had been a "fire/explosion" of sorts where the wiring was connected to the top of unit. He removed the damaged wiring and reconnected the water heater and it's working beautifully! Kevin gave me a full cost breakdown of a new unit just in case I run into another issue (my unit is about 6 years old). I received email receipt of the repair along with a cost of a new unit if/when the time comes. I am not sure where The Water Heater Company's pricing falls within the range of others, but I'd hi

    7/2/2021

    Absolutely Fabulous! Great service and very reasonable priced. We replaced an old 14-year Noritz tankless with a new Noritz tankless and this company is top notch. From the folks answering the phones (Nicole) to the on-site technicians (Evan was great), we received 100% fantastic, reliable, and fast service. Anthony spent 30-45 minutes on the phone discussing various model options before Evan arrived to take photos and assess the installation. Evan then presented us with clear bids for 2 different model options and returned with a colleague to install the new unit 2 days later. We would recommend this company to anyone wanting a tankless water heater. We also liked how the bid and invoicing process was handled 100% electronically. We also received texts and emails reminding us of the appointments and techs pending arrivals. 5 stars all around!!

    5.0 Pam M. Moorpark, CA
    7/1/2021

    Prompt, efficient, great job. Our installer was Tony G and he was great. After determining that the water heater could not be fixed, Tony G explained the process, gave us a quote and did the replacement, code upgrades etc. Tony G what a nice, friendly guy!

    Photos

    The Water Heater Company
    5
    Noritz Swapout
    5
    Rinnai Service
    5
    Tankless Swapout
    3
    Rheem Repair
    5
    Commercial WH Repair
    3
    Tank Repair
    6
    50 Gallon Electric
    4
    40 Gallon
    3
    50 Gallon
    7
    100 Gallon LD Commercial
    14
    Noritz EZ111
    27
    TWHC Vans

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