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91% Recommended

19 Years In Business

Company Details

Contact

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8648 West Kaul Avenue
Milwaukee, WI 53225
www.thermalcomfort.net

Hours

  • Mon:
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Achievements

Service Details

    Areas of Expertise

    • Energy Efficient Spray Foam Insulation Installation
    View All Offerings and Cities Served

    Cost Information

    • Free Estimates

    Ratings

    4.6
    11 Verified Reviews
    • 5
      10
    • 4
      0
    • 3
      0
    • 2
      0
    • 1
      1

    Highly rated for

    • Quality
    • Value
    • Customer Service
    Showing 1-10 of 11 reviews Showing 0 reviews
    5.0 Kristie W. Germantown, WI
    11/14/2019

    Thank you for the neat, clean, high quality work. I hired them twice. My rim joist and later for a cantilever. It has been very helpful in efficiency of my home. George and Walt made sure to not leave behind any trace!

    1.0 Kaitlin L. Milwaukee, WI
    11/13/2019

    They damaged my property on two occasions. Took no ownership and did not make it right.

    Response from Company:

    The customer has completely misrepresented the facts about what happened. We performed work at her house in September of 2017. There was a very old exhaust fan inside the wall cavity that would be common practice to insulate over. If not insulated, the area would be subject to condensation and mold. Our workers were never told by the customer not to foam over the fan. They foamed over it (as they should have) and then she called afterwards and said she didn't want it foamed, so I credited her bill for removal of the foam. In January of 2019, she contacted us again for another insulation project at her home. I met with her and she never once during our 15 minute meeting mentioned the exhaust fan being a problem. In fact, she hired us again and we did more insulation work at her home in February 2019. I sent her an invoice for the work approximately two weeks later. She did not pay it or give reason. I sent her the invoice again in May and she did not pay it or give reason. I sent her a 3rd copy of the invoice in June. She finally responded that she wasn't paying because she claimed we backed into her retaining wall when we were installing the insulation. She made this claim 4 MONTHS after we did the work. Never once in that time period from February until June did she ever mention to anyone at our company that she thought we had damaged her wall. In a subsequent phone conversation, she had the audacity to accuse our workers of breaking the wall and then taking the broken piece of wall with them. The workers at her house have over 30 years of combined experience in the trade and would never even think of doing such a thing. Meanwhile, she was at the property the entire time our workers were there, but it took her 4 months to come to the conclusion that we somehow broke her wall. Unfortunately, we had to take the customer to court and the court awarded our company a full judgment against the customer. I would discourage any contractors from doing work at her house. She refuses to pay her bill for work performed.

    5.0 Jim S. Sussex, WI
    11/10/2017

    Thermal Comfort was the only firm that took the time to understand my goals and budget. One made a verbal quote over the phone, the second only spent 5 minutes. Then Dason owner of Thermal Comfort spent a good 20 minutes looking over the project and provide a menu of of options so I could pick and choose the services that met my needs. The installers came on time and interacted with me, confirmed any special issues I had. One of them even pointed out how some of the fiberglass in the small areas was orientated wrong so it would not restrict the heat loss. They made sure everything was protected with plastic and sweep up and ready for drywall when they left.

    5.0 Sharon T. Mukwonago, WI
    6/6/2017

    Was very happy with the work they did insulating my cathedral ceiling. They were very polite, organized and cleaned up after they had finished working. I could not get all of the old insulation out in some spots and there were some clips that needed to be removed. They took care of that for me, which I greatly appreciated. Great company to deal with. Also, thought their pricing was good.

    5.0 Mary M. Milwaukee, WI
    1/27/2017

    They were curtious and cleaned up real good after themselves.

    5.0 Craig D. Saukville, WI
    2/24/2015

    Got the job done sooner then planned!

    5.0 Chad S. Pewaukee, WI
    9/29/2014

    Very Professional and did outstanding work!

    5.0 Mark B. West Bend, WI
    9/14/2013

    We needed to insulate the sill box in the basement. This foam seemed to be the best product to accomplish the job. The crew worked quickly and no mess!

    0.0 Judy C. Brookfield, WI
    10/29/2011

    Everything was done in a timely fashion. The installers were informative as they completed the project and cleaned up the area involved.

    5.0 Rick F. Milwaukee, WI
    3/9/2010

    My whole experience with Thermal Comfort was wonderful. Normally I'm one of those people who build or repair something myself. I was very comfortable with Dason Schultz. He is very courtious and through. I felt his company would give me the bang for my bucks. His quote was by far the most affordable. When his employees showed up (ON TIME :) ) they immediately asked me what I wanted done and where. They worked as a team and were Great! Actually they went out of their way to do a Tremendous Job! Already two of my friends are looking into using Thermal Comfort as their Insulation Specialist.

    Showing 1-10 of 11 results Showing 0 of 0 results
    Page 1 of 2

    Photos

    5
    Walls
    2
    Rim Joists

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