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Learn about our screening process

20 Years In Business

Company Details

  • Verified Licenses


  • Mon: 8:00 AM - 6:00 PM
  • Tue: 8:00 AM - 6:00 PM
  • Wed: 8:00 AM - 6:00 PM
  • Thu: 8:00 AM - 6:00 PM
  • Fri: 8:00 AM - 6:00 PM
  • Sat: 8:00 AM - 6:00 PM
  • Sun: Closed
View All Details & Credentials


Service Details

    Areas of Expertise

    • Heating and Cooling
    • Gas or Electric Furnace Install or Repair
    • Central A/C Install or Service
    • Thermostats, Mini Ductless Systems
    • We offer 100% financing.
    View All Offerings and Cities Served

    Cost Information

    • Free Estimates
    • Warranty Offered
    • Trip Charge May Apply
    • Credit Cards Accepted
    • Free Offer

      Free Offer! Get 10 year Extended Labor free when New Air Con ...

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    • Free Offer

      Free Offer! Get HVAC SURGE PROTECTOR free when PURCHASING A ...

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    71 Verified Reviews
    • 5
    • 4
    • 3
    • 2
    • 1

    Highly rated for

    • Customer Service
    Showing 1-10 of 71 results
    5.0 Michael S. Wake Forest, NC

    Very friendly, very detailed.

    4.5 Ralph S. Raleigh, NC

    We added a mini-split to our workshop, and found the folks at Thermo Direct to be skilled and professional. We were able to negotiate terms for extended warranty, labor charges, and maintenance, for a good contract. I'm looking forward to a long relationship with Thermo Direct.

    5.0 Lawrence K. Raleigh, NC

    Very professional

    5.0 Tom M. Cary, NC

    I hired Thermo Direct to replace the ductwork in my crawl space. Their price for the job was fair, the work done professionally and exactly as promised.

    5.0 Kimberly B. Raleigh, NC

    Hire them! They are great!

    4.5 Joseph W. Wendell, NC

    Derek, was very informative and explained everthing that was going on, and he found a wire in the heater was not connected The only thing I did not get a copy of the bill only the total, would appreciate emailing me a copy. Thank You, Mrs. Wyatt

    5.0 Bossom B. Cary, NC

    Good job

    5.0 Theresa E. Raleigh, NC

    They are a very good company and I would highly recommend them to anyone. We are very satisfied. Their customer service is wonderful, Janette was excellent. If it was not for her we may not have moved further with this project. As well as, we were going to go with another service but after we spoke to Eddie at Thermal Direct he answered questions that no one else would answer. And I didn't feel like I had to haggle with them either. Experience was great.

    3.5 Jason T. Raleigh, NC

    The technicians are very capable but the call centered is one worst I ve ever dealt with.

    5.0 Sam H. Durham, NC

    I appreciate the high level of professionalism, communication, and courtesy.


    Thermo Direct, Inc.

    HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information representations set forth in those profiles as they are self-reported by the Service Professional.

    HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.
    To find more licensing information for your state, visit our Licensing Requirements page.

    Seal of Approval

    What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

    1. Verify Trade License
      HomeAdvisor checks to see if the business carries the appropriate state-level license.
    2. Verify Insurance
      As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
    3. Verification of State Business Filings
      For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
    4. Criminal Records Search
      HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
    5. Sex Offender Search
      We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
    6. Bankruptcy Search
      We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
    7. Legal Search for Civil Judgments
      We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
    8. Liens Search
      We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
    9. Identity Verification (SSN)
      HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
    10. Identity Verification (Reverse Phone Lookup)
      We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.

    NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
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