Thompson & Thompson Service Group

Terry was extraordinary. Thompson and Thompson is highly recommended.

outrageous pricing. would most likely never use or recommend to anybody I know

I contacted the company to have someone come out and install my washer and dryer. It needed to be changed from a 4-prong to 3 prong due to an older house and the washer needed to be connected to the dryer for the steam line. They knew what needed to be done and sent the appropriate contractors (I assumed). The guys showed up promptly and did not look very experienced. Needless to say, they did not do the job correctly. My washer ONLY runs hot water and the steam line runs water to the dryer every time I turn the dryer on! This SHOULD NOT happen! I called to tell the company thinking they would do the appropriate thing and send out someone as soon as possible to fix it fast at no charge since this was their error. And especially since I paid $340 for the service which was a rip-off in itself! The call center person said she could send out a plumber because those were electricians to look at it but they might charge me for whatever service he did! Are you kidding me?! You should have sent the right person to do the job from the beginning!!! I SHOULD NOT be charged again for their error! A good business would have corrected its mistake at no charge and done so without stress to the customer!!! Very bad business! And way overpriced for poor work.

Very professional and courteous young men

Professional representative. Clear explanation of the problem.

Very professional and fast service. Thanks.

We cannot thank Chris Campbell enough! Had a soggy yard all across the front and side of the house and our worst fears set in. Thankfully, they came out within a day, diagnosed and fixed the issue in no time. My husband and I were so relieved that it didnâ  t have to cost us a fortune, and Chris was so great to explain everything in laymanâ  s terms to me. Honestly, one of the finest technicians Iâ  ve worked with from Thompson & Thompson. Very pleasant, professional, and kind. 10/10 would absolutely recommend.

Josh was AWESOME Professional he explain everything that he was going to do and how long it would take. I have no experience in plumbing but he explained exactly what needed to be done to the point I felt like I could do the job. Thompson n Thompson if I ever have a plumbing job that needs to be done you are my first call. Thank you

Joe came to our location after hours as an emergency callâ ¦. Great service, task completed in a reasonable time, price extremely reasonable, Joe paid attention to every detail and cleaned up the work site prior to leavingâ ¦. Your company comes highly recommendedâ ¦. Thanks for your professional serviceâ ¦.

These guys always know what they are doing . They donâ t fool around get right to it . I recommend this company to everyone who needs a good people that do a good job and sell you efficient equipment