Thornton's Family Cleaning

Justin is amazing!

This company is amazing

Justin did an awesome job cleaning the carpets in my home. He cleaned 7 areas total, including a staircase. The upstairs carpet is still the original carpet and I have owned the home for over 13 years. I didn't have high expectations with the older carpet, but it came out looking great! Justin was courteous and professional from the initial quote through to finishing the work. I will definitely use Thorton Family Cleaning in the future!

They were able to come out and fix my rug the same day I called.

I tried Home Advisor, honestly, on a whim. I chose Thornton's Family Cleaning because of the top reviews and found them to be true and accurate. They were personable and more than reliable. They booked quickly, called to reconfirm the appointment and to check to see if it was fine if they arrived early. I appreciate the consideration of the call to ask and not have them just show up. They went over the expectations from us and when the job was completed, we walked over the job again to see how were completed. I had 5 areas of carpet cleaned. I would hire them again for whatever job needed.

Quick service and excellent repair.

very friendly and good work

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Reading the reviews i was anxious to use them. I don't know what happened at our rent house. The last several cleaners I've used have vacuumed before shampooing and that was not done here. Also, the house smelled like wet dirty dogs after it was done and dried. And lastly, I now have to hire someone to come and stretch the carpet in the family room. Maybe I expected too much, being we've has the carpets done before in this house and they came out great. The man I talked to on the phone to schedule this appointment was super so it's not a totally bad review.

Justin was great!!! It was unbelievable what he was able to do with stains that I thought would never come out. I would highly recommend Thornton Cleaning.

They did great work with difficult stains, they transported, and they explained what they were going to do.

Great job. The rugs were cleaned and repaired professionally.

it was not an offsite clean. they met my budget, had beautiful equipment, were very professional, and they took the proper steps to make sure their hose did no damage. they also offer whole house cleaning, which we will also use them for. very impressed!

Clean and professional. We have lived here for 15 years and Thornton's Family Cleaning is the best carpet cleaner we have used in Houston.

Justin was on time, very professional , will use his services in future.

Best carpet cleaner out there!! I've used many and unfortunately had some bad experiences from scams to price gouging to just plain laziness. I was so relieved when I found Justin Thornton. Justin is extremely professional and obviously dedicated to customer satisfaction. With very reasonable pricing, they are the first truly honest carpet cleaner I've ever known. The company prides themselves on policies unusual to the industry such as a confirmation phone call the evening prior to your service. They actually want their customers to be happy with the service and encourage you to call them to come back out if not. I've never needed to though because the job has always been meticulously executed the first time around. I've used Thornton Family Cleaning on multiple occasions and it is always a pleasure! You will not be disappointed.

Justin Thornton was fantastic at his trade. He gave excellent service.

Prompt , professional and excellent customer service and value. Will use them in the future

quick response, good service, good prices