Tier One Garage Door Service

Great company to work with! The repair was completed quickly, and the technician made sure everything was running smoothly before leaving. Five-star service!

Tier One Garage Door Service exceeded my expectations. Affordable pricing, fast service, and excellent communication throughout the process. Five stars!

I live in Tarrytown and my garage door started closing halfway and reversing on its own. It felt unsafe, so I looked for a garage door repair company in the Austin area and reached out to Tier One Garage Door Service. They scheduled a visit quickly and confirmed the arrival time. Ben showed up and checked the sensors, track alignment, and opener settings. He found that the safety sensors were slightly out of alignment and the track needed adjustment. He corrected the sensor position, realigned the track, tested the closing force, and ran multiple safety checks. Before leaving he made sure I understood what caused the issue and how to spot it in the future. The door now closes smoothly and safely every time. The service was professional and straightforward. If you need garage door repair or safety sensor service in Tarrytown or anywhere in the Austin area, Call Tier One Garage Door Service if you need a garage door repair!

I woke up to find my garage door stuck open at my home in Lago Vista. The opener would run but the door would not move. I searched for garage door repair in the Austin area and called Tier One Garage Door Service. They scheduled me quickly and kept communication clear. Chris arrived on time and inspected the opener, tracks, and springs. He found that the opener gear had worn down and was no longer engaging properly. He replaced the damaged part, reprogrammed the remotes, and tested the system several times to make sure everything was working safely. He also checked the door balance and sensors before finishing. The door now opens smoothly and quietly. The service felt honest and professional from start to finish. If you need garage door opener repair or reliable garage door service in Lago Vista or nearby, I highly recommend Tier One Garage Door Service!!!

Zach was very speedy to respond and then install a new opener and belt drive for me and on a Sunday afternoon. He did a great job with a very old unit and door and was very good with additional follow-up as well.

I really can’t say enough good things about the service I received from Tier One Garage Door Service. Our garage door opener completely gave out on a Tuesday morning, leaving us stuck with a heavy door that wouldn't budge. I called around and they were able to get someone out to our place in Round Rock the very same afternoon. Kobe arrived right on time and was incredibly professional from the start. He diagnosed the issue with our old motor quickly and explained why it was better to replace the unit rather than keep dumping money into repairs for an obsolete model. He installed a new, much quieter belt drive system and even programmed the remotes and the keypad for us. It is such a relief to have a door that actually opens reliably without making a ton of noise. The workspace was left spotless and the pricing was very fair for the quality of work provided. If you are looking for a trustworthy local company that knows what they are doing, definitely give these guys a call. Service detail: Full replacement of a failed chain drive opener with a new quiet belt drive system.

My garage door broke late in the evening. I left a message at 11 pm and Zach got back to me first thing the next morning morning. Kobe came to fix the door with two hours. He quickly assessed the problem and fix it. Very professional and courteous. Most importantly, the cost was within my budget. Very honest guys.

I booked Tier One Garage Door Service for a garage door maintenance visit at my home in Bee Cave after noticing the door was getting louder each week. Scheduling was simple and the appointment was confirmed quickly. Ben arrived on time and started with a full inspection. He tightened loose hardware, lubricated rollers and hinges, adjusted the track alignment, and checked the door balance. He also tested the safety sensors and opener to make sure everything was working correctly. He showed me a worn hinge that could have caused problems later and replaced it on the spot. After the service the door moved quietly and smoothly again. The experience felt honest and professional from start to finish. If you need garage door maintenance or reliable garage door service in Bee Cave or the Austin area, I would confidently recommend Tier One Garage Door Service

The young man who came out was knowledgeable and very thorough - very happy with the job - excellent price as well.

Zach is outstanding!!! He responded to my inquiry with incredible speed and unmatched professionalism. I'm so grateful that he did all he could to fit me into his tight schedule, and on top of that, his work is top notch. Please, do yourself a favor and consider him FIRST!

Our garage door got stuck late on this Saturday night and would not open or close, which made the situation stressful with plans of going out. I called Tier One Garage Door Service for emergency garage door repair, and Zach answered right away and assured me that they will have a technician right The technician arrived within 30 minutes!he explained that the spring caused the door to get stuck, and fixed the issue efficiently. Everything was tested before leaving, and the garage door was operating better than before. From the fast response to the clear communication, the entire experience was professional and reassuring. If you need emergency garage door repair or same day service for a stuck garage door in the Austin area, I highly recommend Tier One Garage Door Service! Thank you!!!🙏🏼

I had my garage door installed, and beyond the amazing, warm, and professional service I received from Zach, the installation itself was absolutely perfect. Everything was done with great care and attention to detail. Highly recommend!!!

Fast and professional service. Highly recommend!

I had an excellent experience with Tier One Garage Door Service from start to finish. Zach, the owner, was very responsive from the first call and took the time to clearly explain the issue with my garage door and the options available. There was no pressure, just honest information and straightforward pricing. Jimmy handled the installation and did a great job. He arrived on time, was professional throughout the process, and made sure everything was installed correctly and operating smoothly before leaving. He also explained what was done and answered all of my questions, which I really appreciated. The quality of the workmanship and communication stood out. The garage door operates quietly, feels solid, and was completed efficiently. If you are looking for reliable garage door repair or garage door installation from a company that is organized, professional, and stands behind their work, I would confidently recommend Tier One Garage Door Service

I thought I needed a new garage door, but a very professional gentleman showed up and explained that sometimes you don't need a new door, just regular maintenance. He provided excellent service, and was responsive to all my questions. I highly recommend!!!

Our commercial garage door at the shop stopped working during business hours. James arrived quickly and figured out the problem right away. He repaired the door efficiently and helped minimize downtime. Very professional commercial garage door technician.

Woke up to a garage door that wouldn’t open at all. Turns out the spring snapped overnight. They came out the same day, explained everything clearly, and had it fixed fast. Door works perfectly now. Really solid experience