Tile Pro

Rich was wonderful to work with.

Great to work with. On time and thorough

We’ve been enjoying our wonderful new master bath for just over a month now and wanted to share our strongest recommendation for Rich and his team for others looking for a top-quality tile professional. Like most people, given the significant expense involved in renovating a master bathroom, we spoke with several tile firms before making our final decision. Rich really stood out by focusing on what we considered the critical aspects of the work (e.g. waterproofing and durability). He walked us through the entire process up front, set realistic work timeframe expectations and really minimized the impact on our family throughout the 2+ week work period. What we really appreciated was Rich’s overall knowledge on everything relating to our remodel. He provided assistance to both our plumber who came in to relocate some pipes and our shower glass specialist in making the whole project just perfect. This is in addition to providing invaluable feedback to us as we were making our final tile selections on things like installation patterns, storage considerations etc. Rich came in with a very competitive price for the project – right in the middle of the range of quotes we received, but frankly we would have selected him to work with even if he was the higher priced option just based on the confidence he inspired up front and then completely delivered on and then some. We ended up expanding our project to include a guest bathroom as well and could not be happier with all the results. We are thankful for the hard work that Rich and his team performed and appreciate the skill and care they provided during the renovation. Can't wait to have him back to install a new kitchen backsplash! Sincere thanks and our highest recommendation, Tom & Sarah Follette Cary, NC

Although our job was small - regrouting and sealing part of kitchen backsplash behind sink, and replacing a large decorative tile which had fallen out of the backsplash above stove - Rich made every effort to accommodate us by scheduling an appointment ASAP, arriving on time, completing the job quickly, cleanly, and at a fair price. His work was very good, he (and his brother who assisted) were charming, making the entire experience very comfortable and enjoyable. We highly recommend Rich and would definitely hire him again if any future projects are necessary.

I received a call from Rich within minutes after submitting my form through homeadvisor.com. After speaking with several companies that were not able to assist with my tiling project until several weeks down the road, Rich was able to provide a quote and complete the work within 3 days of speaking with him. We needed the work done as soon as possible, but also wanted to ensure we hired someone that was reasonably priced and did great work. My husband and I were incredibly satisfied with the final result of the bathroom tile and will actively refer anyone with a tiling project to Rich.

Rich responded promptly and completed the job in a very timely and efficient manner. Very professional work.

So easy to work with, so professional. Does a great job. Highly recommend.

Very professional with outstanding communication. Job was done on time using high quality materials and in consultation with owner on all aspects of the installation. This was a difficult job doing a shower stall in tight quarters with a sloping end wall. Required some innovative approaches to deal with various construction issues. I highly recommend Rick Burnette for your consideration.

.Great Work. Great Attitude. Very professional and very reasonable in pricing. I will definitely use him again if I have any future tile work needs.

In one word...AWESOME! I highly recommend Rich as a fantastic resource for all your tile needs...he clearly explains available choices, is reasonably priced, and does what he says! I will call on him again.