Top Coat, LLC

SUED, WON, AND STILL CANâ T COLLECT!!!! BEWARE!!!!!! My mother needed to have her house repainted as it had not been painted in over 20 years and we were going to rent it. Mark Sley, who owns the company, and I came to an agreement. I had two other quotes and chose his company. I live in South Carolina and my mother was staying with me as she was seeing doctors near me. Our agreement was 30% down and the remaining when the job was completed. The job duration was to be completed in approximately 6 days. The contract was signed November 13, 2020. On December 22, 2020, I was informed that the job was completed. Mark Sley was told before the job contract was signed that he could not be paid the final amount until I would inspect the completed job. My house is a nine-hour drive from my mothers. The following is what I found: Walls werenâ t painted, drips were down multiple walls, intercoms and fire detector which was contracted to be removed and covered remained, pops in walls remained, lines were obvious on the walls in the hall outside the upstairs bedrooms where tape was showing, ADT security system was cut, ADT indoor security camera cord was missing, USB cord to firestick television was missing in upstairs south bedroom, paint on 2 bedspreads and one mattress cover, paint on brand new carpet in downstairs guest bedroom and on the living room in middle of floor, paint on four window treatments which were a material that couldnâ t be cleaned to remove the paint, paint on pickled pine mantel and marble hearth, every single shade was missing at least one (and most both) of the fittings that secured the blinds in place and the face covering were missing, the wooden blinds in the downstairs west bedroom had paint on them and the face coverings were off and on the floor, one of the outside trash cans had paint on the inside with the paint cans in the trash and now on the inside of the trash can, a pair of tennis shoes (with paint on them) were left outside the front door and a shirt was left on a chair in the living room. Copies of day labor time sheets were found in the trash can where day labor had been hired rather than professional painters! Mark Sley came over and discussed what needed to be done. (PHOTOS WERE TAKEN) Mark Sley texted on January 19th to let me know that the corrections had been made. I was not able to get back down until April. On February 3rd, an additional check was sent which amounted to an additional 30% as we couldnâ t get down until April. On April 2nd, again, after taking the 18 hour round trip drive, I arrived to find most of the problems were still there. There was a new spot was on the wall in the master bathroom where a hole must have been punched into the wall. Spackling paste, about 6 inches in circumference, was on the wall about 7 feet high, but it had not even been sanded, much less painted. I drove on an 18 our round-trip journey to find the house not finished once again. I returned again on April 17th (keep in mind that Mark Sley called me each time to tell me that the house was completed). While there on April 17th, I had to rehang a pocket door that was bent and not on the track or working. Two closet doors were off track as well and had to be fixed. I let him know that the blind in the downstairs southwest bedroom was off the track and needed to be rehung. Sent images to Mark Sley and did not get a reply while I was there. (AGAIN, PHOTOS WERE TAKEN) This went on and on...four trips down and still not completed and no attempt to replace damaged items. He sued ME! He only wants money. I counter sued and won, of course, after showing the court 2 inches thick of pictures and an estimate by another local painter to repaint and fix the damaged areas. I am taking other legal action to collect as he will not honor the courts decision. Read the Yelp and Google reviews! DONT PUT YOURSELF THROUGH THIS...use another painter!!!

Painting team was inexperienced and disorganized, with the exception of one man, Mike. Communication with owner was patchy. Things specified in contract (such as paint must be selected 7 days prior to start and job will take 3-4 days) did not happen. End result is beautiful painting and lots of splatters to clean up.

Quick, efficient and great job. Thanks!

Top Coat completed outdoor painting, that included repairs to stucco. Very professional and the paint project looks great. I will be using Top Coat for my next painting project.

Great work! Great price! Great people!

The Top Coat was very professional and overly accommodating to changes in scope. Quality of work was excellent and diligent on getting completing the project on time. I would highly recommend Top Coat and would contract them again when the need arises fro future projects. Thanks Mark and Team.. Great job.... Doug

Promt and efficient very professional.

Professional and very customer oriented.

They did a great job. I woill probably hire tem agaiin.

Masterful, meticulous workmanship. I recommend them wholeheartedly.