Top Shelf Painter, Inc.

The experience was disappointing and frustrating, I feel compelled to bring these issues to your attention. The paint job itself was far from satisfactory. There are noticeable issues areas throughout the painted surfaces. This is unacceptable, especially considering the cost I paid for professional service. When I attempted to address these concerns, a customer service representative inspected the work but then abruptly walked off because she did not hear or acknowledge that the job was poorly done. Instead, she wanted to sell more work. Despite multiple attempts to follow up, I have been ignored; they would not return my phone calls or emails. This is unacceptable. This business relies on third-party vendors for the work, and there is a lack of accountability or willingness to stand behind the quality of their jobs. This approach only leads to frustration and wasted money.

Top shelf did a great job painting our dark cabinets. The workers were very professional, on time and cleaned up after themselves. I would recommend them to anyone.

When we were considering having our kitchen cabinets refinished we had our reservations. But after touring there state of the art facility in Troy I was blown away my cabinets turned out amazing

Quality, professional, detailed and great work and customer service

Very unprofessional and rude.

Right out of the gate Pete was on time for the initial site walk and quote, which was very detailed. Top Shelf was not the highest or lowest quote we received but we were impressed with Pete and the fact that they were a local business, which is why we chose them. The crew that came out, led by Josh, was fantastic. Arrived early every day, worked very hard for long hours and stayed on track with their schedule. Josh kept things moving and his main crew of Larry and Jeff were great. Very polite and considerate of the fact that we were working and schooling at home, and more importantly were excellent painters. On day one they were joined by Jim to do all the initial prep of taping, laying down floor covering and putting up protective sheathing in prep for spraying all of our woodwork. It was a massive effort but they all worked very deliberately again under the professional guidance of Josh. When the job was complete, Josh walked through with us and immediately fixed the few minor issues we spotted. The finished job looks beautiful and we couldn't be happier. Based on this first experience I would say that this is a trustworthy, professional and experienced business represented well by the painters who did our job. They will definitely be our go to for future painting needs and we will have no reservations about referring them. Thanks to Josh, Larry and Jeff for an excellent paint job and experience, and also to Pete for his initial handling of the site walk, quote and follow up. He made our decision easy, and Josh and his crew proved our decision to be the right one. Thanks Top Shelf!

I used this company twice, Mike as been at our house both times, so Mkie Dannunzio, William Derrah and Steve Welch were so nice, professional, and respectful. The detail to cleaning up after themselves was refreshing . I will only use them and recommend to everyone who needs work done in their home. You will not go wrong fair price ( i got 4 quotes, even two cheaper) and still went with these guys. So hire them and relax

Top Shelf just completed painting our great room upstairs hallway stairway and foyer and it looks beautiful. The did a fantastic job repairing the tape lines and stress cracks and they repaired them the right way. They covered everything and I mean everything cleaned up everything everyday before they left out all there materials in 1 location. We have had other painters in the past it was an absolute nightmare it was a breath of relief hiring Top Shelf see you guys in the spring to paint our exterior.

He was very professional, and on time.He did the job as he said. I couldn't be more happy. would high recommend Colorline painting.

Peter and his staff were great !! They called me the same day came out the next day to do an estimate ! Peter was straight forward and honest ! The price was spot on !! He was able to work with my schedule and get the job done !! Thank you Top Shelf Painting !!!

The 3 day project took 6 days. One of the painters was caught drinking my alcohol on the job - so he was fired. Wife was very clear that the painters take great care to avoid getting spatter on the newly refinished hardwood floors. She was constantly cleaning the paint off the hardwood - and noticed a large ding in the floor that was not there prior to the painting job.

there was a couple of things l wished they had taken care of ,but they didn't,i thought they were going to fix door surrounds but i was wrong

DO NOT USE, Top Shelf Painting (Peter Rinaldi) was anything but top shelf for us, more like the stereotypical shuck & jive contractor. I hired this company to do wet plaster repair ( which they did well) and to do interior paint work in multiple rooms. When the team arrived, I asked what communication had come from the home office to guide them through their work, and the team lead told me all I've got is this piece of paper which was a copy of the estimate. I also learned that this was his first job for the company. He made a lot of great repairs to our wet plaster, but the paint crew of established TS workers, including the project manager, was interested only in finishing quickly without any real regard for quality. They threw away some baseboard that was supposed to be re-mounted, missed a few square feet completely, painted a bunch of our windows shut, painted surfaces with little to no prep (could've had my teen do that) and left paint splatter on unpainted surfaces that took hours to clean off. When I called Peter during the process, he promised to call me back imminently and never did, instead handing it off to his project manager, who also didn't call. No one called me after the job was complete to see if I was satisfied, just gave the completion paperwork to the new guy to ask me to sign. Overall, no real regard for quality, just expediency. I should not have signed the completion papers, this was definitely an unpleasant learning experience for me. I've had a hardwood refinishing contractor and a carpet/flooring contractor in since the painting was completed, and both of those experiences were head and shoulders above this team.

They were Wonderful! Our house looks beautiful! They were so careful about detail, went above and beyond. There were two painters, and they finished this large job beautifully in 6 days. I cannot say enough good about them. I would actually give them a ten. They were very careful about detail, very polite, and we were never inconvenienced. I have recommended them already.

The workers that came in and did the work did a great job, couldn't be happier.

Did a very nice job in a timely manner

nothing

Painting was done carefully except a very small number of places (paint on window, hidden places had some carelessness). I would still have given a 5 star rating except for the clean up problems we had. Dust was left behind washer and dryer and neither were reconnected. Dust was also left on top of wall dividers and kitchen cabinets. A few electrical ceiling fixtures were left unconnected. I would definitely recommend this company, in spite of these issues. Their bid was half of the price quoted by two other companies we contacted and the painting job was well done.

Easy to work with, professional job, very neat

They did excellent work, however they need to work on sticking with projected scheduling. Our job would have taken twice as long as originally estimated if we didn’t insist on them adding more painters to our job.

Removed a lot of wallpaper and did an excellent job prepping and painting.

They won't start until May 2018.

Professional, hard working, quality

great job

If not for the delay in scheduling it would have been 5. Other than that, the painting job was excellent