Torres Landscaping & Contracting

When I first talked with him, I explained that my floors were comprised of different woods and I was worried about the colors being different. He assured me this would not happen. When he sanded the floors, the color was consistent throughout the house. Once he applied the polyurethane, I told him that I didn't like it because the original wood colors were coming through. He had done a small section at this point. He said that once it dried, it would all be uniform. Of course, this was not the case. We had to stay in a hotel for two days, incurring extra costs. When I arrived home, I was so disappointed. Not only were my floors all different colors, but there were globs of polyurethane in a few spots. There are several spots where the sanding is very noticeable. He did not protect my furniture by putting plastic on it until I asked him to, which was after the first day, and the dust was ridiculous. It seems to me he should have known to prep the area before he started working. He came unprepared twice and needed to leave to get supplies, which took many hours away from his work time. He left all of his garbage on my front lawn and didn't clean up after himself before he left. I was forced to clean up all of the dust, which I did not appreciate at all. He said he did areas he did not do. I called him immediately to express my dissatisfaction, and he came to the house to discuss this. He agreed that his work was not what was expected at all, and I requested half of my money back. He offered to give me $1,000, which I didn't think was fair, because I now have to pay someone to fix his work. He asked me for the chance to redo the job, and I agreed to allow him to make it right. I have called him three times, and each time, his mailbox is full. I have left several text messages, which he is ignoring. Due to his inability to return my calls, I am not comfortable with him coming back to fix his job. He charged me top dollar for substandard work. I have learned that $8.00 a square foot is the high end of this work, and his work does not justify this price tag. I am still willing to allow him to keep $4,000, which I believe is more than fair. I would like $4,000back so I can pay someone else to get the job done. I am sorry I used your agency to find someone. I thought your suggestions would be good contractors, but not this time. My floors look worse than they did before he did the work.

Requested 81% down as a deposit of the total amount quoted $7128.00, not punctual, did not abide by the contract requested almost double the amount of the quoted price after the project was started.

Justin Torres did a fabulous job of refinishing our floors ! Upstairs bath looks great with the laminate flooring Mr. Torres installed. Next up is the downstairs bath, can't wait to see how that comes out. If you want the best, hire the best ! Prices are very reasonable. Very professional. Highly recommended.

He did exactly what he said he would do in the time that he said he would do it. I wanted him to do the job within a week of hiring him and did not want to wait months like others told me. He made it happen.

Justin and his crew were a delightful to work with. They removed my chimney from my roof, sealed the hole and shingled the roof. They also removed the chimney stack in my attic. Justin and his workers were very professional, polite, very hardworking and informative of their every move. They are a very talented and enthusiastic group. They took every precaution to make sure they did not ruin my deck from debris and cleaned up after themselves. They always eased my mind of any concerns I had. I would definitely have them back to do any projects I need done. I would also recommend them to family and friends as well. Thank you Justin and crew.

Justin and his team removed the carpeting from two very large rooms and installed beautiful hardwood floors. They worked amazingly fast and were able to work with a minimum of disruption to our household activities and comfort. It was obvious that they knew what they were doing and took great pride in the appearance of the finished project.

This was one of the most professional companies I have ever dealt with. Our floors look amazing. Justin and his crew completed the job in record time with incredible attention to detail. They were clean, respectful, and did everything in their power to insure the job was done to our specifications. We are thrilled. Thank you to Justin and Home Advisor.

He is professional and show up on time.

Justin did an excellent job, awesome follow up, very timely.

Justin is very polite and respectful His pricing is reasonable. Justin is a very hard worker. He listened to my input and suggestions. He leaves a very clean work area. He is very capable.

had my house power washed, he did a great job! did not rush the job, took his time, very professional, will use again!!

I have an old house with older materials. He knows what he is doing to not do damage and do the repair right and makes it look beautiful. Several different jobs takes his time, but still does it quickly. From wood work, doors, window repair , fence repair ,and jobs that others turn down because he saves you money while doing high quality work. He is a skilled craftsman. There is nothing I have asked of him he wasn't able to do. He even does my snow removal with the same results....meticulous and works with my schedule. I am so fortunate to have found him. I have recommended him to several.