Total Comfort Heating & Air Conditioning

4.39 |22 Verified Ratings
Write a Review

Total Comfort Heating & Air Conditioning

4.39 | 22 Verified Ratings
Write a Review

585-413-3248

2892 Dewey Avenue
Rochester, NY 14616
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Profile
Total Comfort Heating & Air Conditioning


With 4 generations of experience at Total Comfort Heating & Air Conditioning, we are here to make sure you are comfortable in your home. Whether it's a repair, installation, or a seasonal tune-up, we take pride in our ability and professionalism towards every customer. Leading the Rochester area, it is about the relationship as much as the services, and we never leave a homeowner unsatisfied. Call us today! We are committed to providing the highest quality and performance in all aspects of the equipment replacement industry, utilizing our core strengths to ensure the continued success of our employees and our customers. Success for Customers: Provide quality, competitive pricing, trust, partnership, and our ability to meet their unique requirements.

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Rochester
  • Mumford
  • North Chili
  • Henrietta
  • North Greece
  • Brockport
  • Spencerport
  • Fairport
  • Webster
  • Pittsford
  • See All >

Services Offered

Heating & Furnace Systems
  • Gas Furnace - Repair
  • Gas Boiler or Radiator Heat Repair

Areas of Expertise

  • Air Conditioning
  • Cooling
  • Heating
  • Home Performance with Energy Star
  • Ductless Air Conditioning

Product Brands Used

  • Amana
  • Goodman
  • Honeywell
  • RUUD
  • Rheem
  • Mitsubishi
  • Aprilaire

Quick Facts

Business Hours
24/7
(Please call to confirm)
  • Warranty Offered
  • Free Estimates
  • Trip Charge
  • Credit Cards Accepted

Credentials

In Business Since: 1989
Memberships & Affiliations
  • BPI GoldStar Contractor
  • NYSERDA Home Performance with Energy Star Certified Contractor
Green Certifications
  • EnergyStar.gov - Home Performance with energy Star
Insurance
Type: General Liability
Amount: $0
Expiration: 10-07-2019
Type: Worker's Compensation
Amount: $0
Expiration: 10-07-2019
Awards
  • NYSERDA Gold Star Contractor
  • Building Performance (BPI) Gold Star Contractor
Screening
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

Community Involvement

NYSERDA Contractor

EmPower Contractor

Regional Chamber of Commerce in Rochester, Monroe County, NY

 

Photos
Total Comfort Heating & Air Conditioning


My Work
3 Projects
Save $25 on On any Air Conditioning repair over $100. Service call excluded. Save $25
HomeAdvisor: The nation's largest network of screened and rated pros.

Ratings & Reviews
Total Comfort Heating & Air Conditioning

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
Write a Review
Showing 1-10 of 22
  Page 1 of 3
Sort by newest   Date ▼   Rating  
5.0   |  
Review by in Rochester, NY
Project: Repair Natural Gas or Propane Furnace / Forced Air Heating System
did exactly what I asked
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4.5   |  
Review by in Spencerport, NY
Project: Repair a Natural Gas, Propane or Electric Fired Boiler or Radiator Heating System
found the problem fast
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5.0   |  
Review by in Rochester, NY
Project: Repair Natural Gas or Propane Furnace / Forced Air Heating System
Great people and great svcs
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4.5   |  
Review by in Rochester, NY
Project: Repair a Natural Gas, Propane or Electric Fired Boiler or Radiator Heating System
Fast service
Was this review helpful?  
4.5   |  
Review by in Rochester, NY
Project: Repair Natural Gas or Propane Furnace / Forced Air Heating System
one day replacement of dead gas furnace
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5.0   |  
Review by in Victor, NY
Project: Repair Natural Gas or Propane Furnace / Forced Air Heating System
The service technicians were great, on time and did a great job.
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5.0   |  
Review by in Rochester, NY
Project: Repair Natural Gas or Propane Furnace / Forced Air Heating System
Great response to my request to assist a distance family member when her furnace went out on a cold December day. My elderly aunt reported the service was prompt, very polite, and restored her furnace within 40 minutes after his arrival. "Great Job".

1 of 1 users found this review helpful.

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2.0   |  
Review by in East Rochester, NY
Project: Repair a Natural Gas, Propane or Electric Fired Boiler or Radiator Heating System
Ken was forward before he came that there would be a service call fee 79 to come because my boiler was not on. The night before when I first called he explained it would cost more so I waited (which was appreciated). If I would have chosen to do the night call he would have sent someone else; later in person he told me he is the only one that can diagnose steam boilers his staff can however repair them. After him checking the electric connections (no issue) it ended up just needing to be reset. To be fair he did drain some water (opened a valve) out of the system but it would have run even with it being that full (it was not flooded). So after his (maybe 30 minutes of looking at my boiler) I ended up with a high bill. I was charged the service call fee and surprise a diagnosis fee (which was even higher then the service call). He cut my diagnosis fee in half while saying no one has ever questioned his multi charges. I find this very hard to believe - I give kudos as he admitted he did not tell me about the diagnosis fee. If he told me he was going to charge me another fee to diagnosis the issue I would have called another company. In all my years of hiring contracts for personal and professional I have never encountered a company doing this. He did mention others just build the price into the actual repair charge. He was very nice with looking at the radiators in the house that have air vent issues. I did ask him if it would take more time to do this and he said yes that the two separate air vents needed to be replaced at the same time which is why I got a slight price break. 2 air vents to be replaced is going to run me almost 300 (kind of a high repair - which they don't do because they charged me a diagnosis fee already) - Steam air vents average $20 (high $50) they unscrew and screw in so as one of the other reviews stated they are very expensive!

0 of 1 users found this review helpful.

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5.0   |  
Review by in Rochester, NY
Project: Repair Natural Gas or Propane Furnace / Forced Air Heating System
Service was quick and friendly. I would definitely recommend.
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3.5   |  
Review by in Rochester, NY
Project: Repair Natural Gas or Propane Furnace / Forced Air Heating System
Expensive!
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Showing 1-10 of 22
  Page 1 of 3

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