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About us
Total Flooring Solutions, Inc., has twenty years of installation experience. Our work is impeccable. You will not be disappointed. We are on time and will keep your job on time, as well.
Business highlights
32 years of experience
Services we offer
Supply and Install Carpet
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.919 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 95% | ||
| 0% | ||
| 5% | ||
| 0% | ||
| 0% |
Filter reviews by service
Showing 1-19 of 19 reviews
Bob B.
May 2023
Sebastian was very engaging, listened to what I wanted, and then gave a quote for replacing the carpet without trying to up-sell. Great price! The crew was very professional and did a great job. I would highly recommend them.
Christina H.
Oct 2020
Carpet - Install
Eric and his workers were great! Would hire again for carpet and flooring. Highly recommend.
Shaun C.
Sep 2020
Carpet - Install
We had a great experience with Eric and the installation team. Great service and always there to answer questions. We had carpet put in our upstairs and basement and they did such a good job we decided to hire them again to do the carpet in our addition. Highly recommend.
Robert K.
Jan 2020
Carpet - Install
Sebastian was very personal ... like ITV was his home he was remodeling... excellent crews on time and very professional....I was very pleased when completed
Deborah P.
Oct 2019
Sebastian's crew was early! They had beat my by five minutes. They were very professional, let me know about the issues with the door needing to be modified because the carpet was too high for the door. (There was a wood floor when I purchased the house.) They finished very quickly, vacuumed everything. I was very pleased with their work.
Timothy S.
Apr 2019
Carpet - Install
Eric was such a great sales guy! Opened up an account with Shaw flooring just for us. Also suggested we get a quote from Weckers (where we found the Shaw flooring we liked) just to make sure we were getting the best deal we could. There is not much overhead with TFS, so their price was so much better than anywhere else and they didn t play games with their quoting. Just honest, fair pricing.
Angela G.
Apr 2019
Carpet - Install
From the estimate to the installation, they were professional, courteous and listened to my needs as a customer. And the work was done in timely fashion.
Jason R.
Mar 2019
Carpet - Install
Eric V was everything you could want in a flooring guy. The price and work was fantastic. He even met me at my work to discuss flooring options and questions I had about the project. I would recommend anyone looking for great customer service and accountability to Eric. He sets great expectations and does what he promises! 5 stars
Cecilia W.
Jul 2018
Carpet - Install
Quick response and work was on the spot.
Rick G.
Dec 2017
Carpet - Install
Total Flooring Solutions did a fantastic job installing our new carpet. Everyone was very professional in every way. The salesman (Eric) did a great presentation for us and showed us a nice variety of carpet to pick from in our home. The two installers did a great job and in a professional way. I would highly recommend them to anyone in need of new carpet.....
Response from Total Flooring Solutions, Inc
"Thank you for the review. TFS is always looking to improve and we were hoping that you could give additional feedback regarding the 4.5 rating under Customer Service. Please let us know what your expectations were and how we did meet them? Thank you very much for the feedback, Eric"
James D.
Jul 2017
Carpet - Install
I shopped 4 different flooring contractors for our carpeting job. Total Flooring Solutions had the best customer service, communication, and price (none of which can be said of the big national chain flooring companies). When it came to the actual job, the installers were professional, courteous, fast, and the finished product looks great. I absolutely recommend TFS and will use them again myself.
Response from Total Flooring Solutions, Inc
"James, thank you for the review! We are glad to hear that you are completely satisfied with your flooring project. Please let us know if we can assist in the future? Take care, Eric"
Cara R.
Apr 2017
Carpet - Install
They were right on time and got the carpet installed quickly and correctly. The rep was always on top of things making sure it was being done correctly and on schedule.
Response from Total Flooring Solutions, Inc
"( consumer name withheld per their request ). thank you for the review. Please let us know how we can do better? We are always looking to be the best and customer feedback is the most important aspect of improving!"
Jan P.
Dec 2016
Carpet - Install
They went above and beyond our expectations! So grateful to have found then!
Response from Total Flooring Solutions, Inc
"Thank you ( Consumer name withheld per their request ).Please let us know if you require anything further? Eric"
Kim J.
Jul 2016
Carpet - Install
Eric Vaughn did an excellent job, he was very knowledgeable, he was the salesman. Axel and Mauricio also did an excellent job and were also very knowledgeable. They helped me get the quality installation that I wanted.
Response from Total Flooring Solutions, Inc
"Thank you (Consumer name withheld per their request)- . Please let us know if you need anything further? It was truly our pleasure to serve you and we are happy that you had such a great experience!!! Take care, Eric"
Linda M.
Jun 2016
Carpet - Install
Eric was on time; did an EXCELLENT job, reasonably priced, and my family plans on using this business for there flooring needs. Thank You Eric!!!!!!! Deb K.
Response from Total Flooring Solutions, Inc
"My pleasure Deb. Customer service has ALWAYS been our focal point at TFS. Please let me know if you need anything further? Eric V."
Gregory R.
May 2016
I nightmared over carpet for about 3 months. I talked to 5 different companies including Luna and Next Day Floors, both of which were rip offs. I found Total Flooring Solutions and saw the amazing reviews. I'm one to research everything. The second I spoke to Sebastian I knew this was the right choice. Super friendly, straight to the point and incredibly honest with you. He ordered the product right in front of me after the quote, which was painless and easy. The carpet came in early and he said I'll come out the very next day and have it installed. As it was. Best deal and service around!!!!
Response from Total Flooring Solutions, Inc
"Thank you for your continued support!!!"
Rebecca R.
Feb 2016
Excellent experience with this business. The installers were fast, neat, and very professional. From the time of my estimate to having a brand-new, high quality carpet installed, was under a week. Recommended.
Donna W.
Oct 2013
This company may be great for laying carpet, but for refinishing hardwoods, I would not recommend them. They had to come out a second time to re-do some areas and it still is not right. I have hairs under the finish in several places; I have uneven areas of finish. Where they re-did (a time span of two weeks) it is much shinier than the places they did not re-do. They don't seem to have the attention to detail that is required for a job like this.
Bob J.
Oct 2010
Carpet - Install
Excellent installer and helper. Courteous, knowelegeable and professional. Completed the installation in a quick and no-foolish method. Recoommend them to anyone who needs qualitywork.
Licensing
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FAQ
Total Flooring Solutions, Inc is currently rated 4.9 overall out of 5.
Total Flooring Solutions, Inc accepts the following forms of payment: CreditCard
Yes, Total Flooring Solutions, Inc offers free project estimates.
No, Total Flooring Solutions, Inc does not offer eco-friendly accreditations.
No, Total Flooring Solutions, Inc does not offer emergency services.
No, Total Flooring Solutions, Inc does not offer warranties.