Total Home Roofing - Charlotte

Poor installation the first time they came out, the roof is leaking again since that repair.

Totally substandard work, unprofessional attitude and service, made constant appointments that they broke and now they are pressing for payments on this horrible work.

Great honest guys to work with would trust them with my family when dealing with work

The men who worked on my roof did an excellent job. I'm pleased.

Very professional

Gary, Shanta, and Matt are all great! Love the personal touch made me feel very comfortable with such a major project . Many thanks to all.

Greg Luebbe was great to work with - work done on time and was kept up-to-date thru the whole process- awesome

Total Home did a great job on our roof and were up front with their pricing. Greg sent over a ton of pictures at the beginning and end of the project. His explanation of all our options and THR's process were a snap. Get in touch with Greg Luebbe if you need any done to your roof.

Greg Luebbe and his team replaced the roof on our historic building in Newport. They started work ahead of schedule and performed at such a pace they were done ahead of schedule as well. Overall, a great job.

Greg Luebbe, the estimator, educated me on the many roofing types and sold the job. He showed up a couple times during the job to make sure the job was going well. Carmen Belperio and his crew did an excellent job and cleaned up everything like new. I would not hesitate to recommend them to anyone.

Really impressed with Greg the sales representative, easygoing, not pushy and very informative ( im not easy to work with sometimesð ) .roofers did a great job, took a lot of pride in their work, excellent cleanup also

They showed up when expected with a large crew and finished a quality job in a very reasonable amount of time.

Greg Luebee Did a wonderful Job on the Roof replacement I would highly recommend ! Great professionalism, Great Attitude and Great roof replacement Thank you!!

Joe was right on time And the crew did an amazing job!!

Sales rep, Bill, was very nice, attentive and reassured me of the quality and efficiency of their workmen. I am very happy with my decision to go with this company. Everyone was courteous from start to finish. I recommend this company to anyone looking to replace their roof!

Gregg, sales rep was very courteous, informative, and responded to my questions in a promptly manner. The project manager, Carmen was also courteous and professional. I was very satisfied with the entire crew and quality of work. They delivered on everything they said they would. I would absolutely recommend them to anyone.

the project Manager did not inspect the work done. They tried to get it done in one day, ran out of the right materials and daylight, and have not returned to make the corrections. The flashing does not look good in some areas, they used the wrong color for the gutter aprons and some of the drip edge. Not happy.

Joe the sale rep was great and delivered on everything he said Total Home would do.

Very prompt and the job site was left in great condition.

They had a very competitive bid and the person I dealt with upfront was great, but I had major leak within a few weeks of the job being completed. I made many calls and emails to get them back out to fix the problem. In the meantime the leak stained my ceiling and they never repaired it. I would not recommend this company.

I hired Total Home Roofing to replace my asphalt roof in early July. They were pretty good until the contract/proposal was signed, and then they basically threw any customer service out of the window. I called them repeatedly about scheduling and to verify my roof colors, but always got routed to a voicemail with no return calls. It took them weeks to schedule the job, and by the time they called, they actually had the wrong roof color down. The first scheduled replacement had to be rescheduled because they, *were out of the materials necessary to do the roof.* They then rescheduled for the last day in July and had the roof materials dropped off in my driveway the night before. The next morning they called and stated that they had to reschedule because of the rain; it did not rain that day. They wanted to reschedule almost a week out, but when I told them that they needed to move the materials off of my driveway, they said they would come out the next day and do the roof. The next morning came and went (again no rain) and they were complete no-shows - not even a phone call. If you are in the Cincinnati/NKY area I would avoid this company, most of the time you have to deal with a woman named Nicole who calls from Florida - they are not even local.

had a good experience!!!! every thing was deliverd day before job!!! They started @7:00 & worked the hole day!!! cleaned all mess up & finished up in one day!!!! Good job!!! Thank you for a job well done!!!!

Did an excellent job. Arrived as scheduled, cleaned up the area and completed the work in one day.