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total maintenance services
Asphalt Shingle Roofing Installation and Replacement, Skylight Installation, Existing Skylight Repair, Replacements or Sealing,
About us
Total Maintenance Services has been doing residential and light commercial work for over 30 years. We have a design system to fit any design and budget. All our installers are factory trained and certified.
Business highlights
Se habla espanol
Emergency services offered
66 years of experience
Memberships & Affiliations
BBB
Services we offer
Skylight Install, Repair, Replace or Seal an Existing Skylight
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
3.818 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 44% | ||
| 17% | ||
| 11% | ||
| 11% | ||
| 11% |
Filter reviews by service
Showing 1-18 of 18 reviews
Dori M.
Sep 2009
Metal Roofing Repair
Robert Eaton, his employee Erick and Erick's two 16 year old sons showed up the first week of January 2009 to replace my roof and two skylights. We signed the contract on January 2, 2009 and I later found out Mr Eaton canceled his insurance on Jan 1, 2009. My roofing job is awful. My roof leaks in the snow, it leaks in the rain. My two new skylights leak. I have a hole in my ceiling from one of the 16 year old boys falling through the roof. Mr Eaton will not return my phone calls, he will not return my letters. You can read and see my pictures here: http://mynewroofleaks.com/
Terri B.
Mar 2009
Asphalt Shingle Roofing Repair
Bobby was fabulous - I had barely submitted my request via service magic before h e called. He had his guys out to our house the next day and somehow, miraculously, they climbed through the huge snow banks to get up on our roof and deice the wall of ice we had up there. Very friendly, helpful, and reliable. Would call him again in a heart beat.
Russell H.
Feb 2009
Asphalt Shingle Roofing Installation and Replacement
very high priced for very low quality work- did not complete project & did not respond to communication
Jonn S.
Feb 2009
Snow Removal
Only complaint that i have is that i never got a bill/invoice from TMS.... This is wish i would have had for Insurance purposes
Stefan V.
Jan 2009
Flat, Foam or Single Ply Roofing Repair
fast response, but as soon as TM got the job they did not care anymore. Talked us into more work than necessary but actual problem was not fixed properly.Job was not finished,screens for air vents still missing,started work 1 week after instead next day as promised. Roof started leaking after 2 month because TM used wrong glue. TM tried to make it an insurance case and never called back or came back to fix the leak and water dropping to prevent more damage on completely new renovated office interior with expansive computer equipment. never got the 30 year warranty papers, never came back as promised to check all seams, ignored our calls.
Natalie R.
Jan 2009
Snow Removal
Great service. Arrive quickly and get the job done.
Fred L.
Jan 2009
Snow Removal
Mr Eaton called today and stated he has tried to reach me several times but the phone was busy. He has already cleared and shoveld my drive way three times. I have not been there yet to inspect but I have no reason to believe otherwise. His son did the necessary shoveling. It is a confined area with the town or neighbor plowing their snow onto my property breaking the the block wall boundries in the process. I appreciate Mr. Eaton's service andf attention to this task.
Lisa S.
Nov 2008
Asphalt Shingle Roofing Installation and Replacement
The roof looks great, however, the rain deflectors were never put back on or replaced and the satellite dish they said they would remove, was left dangling and banging against the house. After several "promises" to be right out to rectify the situation, my calls are ignored and a complaint has been filed with the BBB.
Jim C.
Nov 2008
N/A
Asphalt Shingle Roofing Repair
They were very timely and very proficient and knowledgable.
Zak S.
May 2008
Asphalt Shingle Roofing Installation and Replacement
It was great they did everything and missed some small things. finished quickly and are coming back to fixed what they missed
Gregory G.
Apr 2008
Asphalt Shingle Roofing Repair
Called right away came right over. Very satisfied.
Tim G.
Mar 2008
Asphalt Shingle Roofing Repair
Very fast and friendly.
Barbara W.
Jan 2008
Asphalt Shingle Roofing Installation and Replacement
Bob was personable and responsive before and during the job. Work went smoothly, good clean up and the new roof looks good. Only drawback, we are still trying to get our product guarantees (which professional needed to submit). This is still unresolved 3 months after completion of the job.
Mike T.
Jan 2008
Snow Removal
His response time was unbelievable. He called immediately to schedule the work. I did not have to have it done in the end but he was very responsive.
Robert H.
Oct 2007
Asphalt Shingle Roofing Installation and Replacement
When TMS installed the roof, they were very proffessional. THe next summer, there was a leak, and they quickly responded. A few months later, the leak is returned, worse than it was. The roof was supposed to be guaranteed for 12 years, but now I am basically ignored.
Marjorie C.
Oct 2007
Asphalt Shingle Roofing Installation and Replacement
They did a great job------- they were quick,efficient and professional and left a very clean area when they were done.
Wayne R.
Aug 2007
Asphalt Shingle Roofing Repair
Steven W.
Jul 2007
Flat, Foam or Single Ply Roofing Repair
A very professional company. The job was performed as promised and the crew was friendly. Job well done. Thank you.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
total maintenance services is currently rated 3.8 overall out of 5.
total maintenance services accepts the following forms of payment: CreditCard
Yes, total maintenance services offers free project estimates.
No, total maintenance services does not offer eco-friendly accreditations.
Yes, total maintenance services offers emergency services.
Yes, total maintenance services offers warranties.