Total Mechanical Systems, LLC

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21 Years In Business

Company Details

  • Verified Licenses

Contact

140 New Britain Avenue
Plainville, CT 06062
http://www.tmscomfort.com

Hours

  • Mon: Open 24 Hours
  • Tue: Open 24 Hours
  • Wed: Open 24 Hours
  • Thu: Open 24 Hours
  • Fri: Open 24 Hours
  • Sat: Open 24 Hours
  • Sun: Open 24 Hours
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • Installation of Plumbing, Heating and Cooling Systems
  • Service and Repair of Plumbing, Heating and Cooling Systems
  • Bathroom Remodeling
View All Offerings and Cities Served
Deals

Cost Information

  • Warranty Offered
  • Trip Charge May Apply
  • Credit Cards Accepted
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Ratings

4.7
139 Verified Reviews
  • 5
    114
  • 4
    17
  • 3
    5
  • 2
    1
  • 1
    2

Highly rated for

  • Quality
  • Customer Service
Showing 1-10 of 139 results
5.0 Rochelle C. Southington, CT
11/11/2022

Very good work

Response from Company:

Thank you for your 5-star review!

4.5 Keven R. Newington, CT
5/16/2022

Very good job. Customer Service was excellent. Only issue, the floors were dirty.

Response from Company:

Thank you for your review and feedback! We're here for whenever you need us!

4.5 George T. Windsor, CT
4/8/2022

There's really not that much I can say. The two men who arrived both put booties on, which was nice. One of the men ran a test for chlorine (found some) and to determine if I had hard water (I did). Normally I wouldn't have allowed two workers, since I've been burned in the past by theft. It's a common strategy for one worker to turn the water off and while you are watching the man who is doing the inspection and repair work the other is looking for items to hock. But these two seemed honest enough. After all was said and done the disposer was beyond repair -- something had "snapped." The disposer was relatively new so I wasn't about to purchase a new one. The man said he had never seen a disposer vibrate that way, but I had researched it online and it's not too uncommon. ???

3.0 Richard V. Farmington, CT
2/1/2022

They are good and prompt, but expensive. Project, replace toilet wax ring. Replace lavatory sink tail piece and lavatory sink stopper assembly I needed this done fairly quickly as the toilet was starting to drip water into a ceiling area below. The telephone staff who set up our appointment were great. Response time was short. Once the technician arrived, he was up front with pricing, so I knew what their price would be. I did postpone other less urgent work because of the price. The cost for these two items was almost $1000. Past experience with other plumbers would have been in the $700 range. However, TMS was available, and they were not If the price had been more in line, I will probably use them as my regular.

Response from Company:

Thank you so much for taking the time to provide us with your review. We appreciate your truthful feedback. We know that we are not the least expensive plumbing company, and we pride ourselves on that. We provide the highest quality 5-star service on every single appointment. We are able to provide the best technicians who have been provided with the best training and the best warranties around. At the end of the day, our pricing allows us to provide the service you now know and love, as well as the confidence that when you have an issue, we will be right there for you. Thank you and we look forward to working with you again!

5.0 Mike F. Farmington, CT
12/3/2021

Great service. Pricing was a bit steep

Response from Company:

Thank you for your review and feedback, we so appreciate it. We understand our pricing is not the lowest, but we pride ourselves on offering the best technicians, the best warranties, etc. and the value provided is certainly worth the additional cost. We hope to have the chance to work with you again!

5.0 Lisa T. Meriden, CT
5/23/2020

The technician was great, he fixed my shower in record time and explained why it was leaking.

Response from Company:

That is what we love to hear! Thank you for your 5-stars and for letting us know how wonderful the technician was. We're always proud of the work our team does and how well they serve our customers. Thank you again and call whenever you need us!

5.0 Chris M. Bloomfield, CT
5/1/2020

Very pleased with the service. Very professional and kept me informed of the work

Response from Company:

Thank you so much for your 5-star review and awesome feedback - It was our absolute pleasure to work with you!

5.0 Alan B. Montville, CT
4/3/2020

Response from Company:

Thank you so much for your 5-star review! It was our pleasure to take care of your home service needs.

4.0 Kathy C. Torrington, CT
2/6/2020

5.0 Joyce F. Harwinton, CT
1/10/2020

Would have you again. From beginning to end it was gtreat.

Response from Company:

Thank you so much for your 5-star review and wonderful comments, we are always happy to help out whenever you need us... call us anytime!

Photos

Total Mechanical Systems, LLC
8
Get To Know Us!
27
Products and Services
32
Customer Reviews
4
Water Heaters
6
Drainage
4
Gas Piping
2
Commercial Plumbing

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