Tower Service Management, Inc.

They are very professional and get the job done

I'm extremely happy and satisfied with the work they did. They didn't take as long as most other companies. Very professional experience with staff and project. My favorite was the bathroom cause it had alot of fixing to do but overall they are great remodeling everywhere in my house

I will recommend this company show up at the time they said they would. Very nice and customer service friendly. Job was done very clean, and fast. I am truly very happy.

Not professionals.They are the raunchiest Hialeah has to offer.Seemed promising at first but down hill later.Carlos, Jessica the wife, my husband, mother-in-law,and myself spoke about several jobs on 2 properties.If they did good we planned to have them as our right-hand man.First day they were late from the time discussed saying they left tools on the last job.We all make mistakes so we let it go.But they didnt call us to let us know they were running late.We had to chase them down to see where they were.Not just once but late every time.They would say 10a then show up at 1130a,12p and then show up at 2p.They would leave on different times like 4p or 8p.One time they were at the home for only 2 hours of work claiming the work was finished.The work looked good overall as days passed and gave him compliments along the way, but different up close.If we pointed something out they would always say it would get fixed.When inspected their work at the end,they unprofessionally reacted when we marked items to fix.Even when they claimed that it wasnt included in the price we offerred more money to finish and fix yet still continued arguing and ranting at us.He has a terrible temper issue and takes breaks to smoke weed.If you have a timeline,they won't meet it.They try to work fast but miss all the details for great results.They at times came unprepared regarding tools.If they tell you that they will throw something in for free or just do you a favor, refuse it or theyll throw it in your face afterwards.If you have any additions,project changes, last minute things that come up,they wont be able to handle that at all.At first the wife was the communicator and did pretty good but wasnt consistent and would turn into a husband defender when things would derail even if he was at fault.They would also argue in front of you,awkward. Eventually they both reacted nastily and had snappy comebacks.They express themselves very loudly and in your face.If you point out a mistake,even if they admit to it,they will start yelling and not let you finish speaking or a sentence.They are sloppy and lack the workmanship and detail.We had them painting, patching, and sanding walls in the home.It looked like they covered floors and furniture but they didnt prep the house properly or cover the furniture correctly.Resulting in paint splatter, drops, and strokes on my furniture, wooden counters,sofa and accent chair, all the fixtures like lights, faucets and sinks,stainless steel appliances as well as compound globlets all over the floor that one had to scrape off and clean.When I pointed out paint on the Ikea kitchen cabinets,they simply scratched a piece off with their nails claiming to not worry that they will clean it at the end.Sure,if they don't leave you stranded and walk off the job like they did.Major 'embarque'.If you don't write everything down they said they would do or what the estimate is actually for, get ready for a constant back and forth,questioning,and attitude.And they persistently ask you for money on work that isnt checked.They speak to you in a very condescending manner and look at you as if you are stupid.If you pay with a credit card they will make you pay the percent they get charged from their merchant.We decided to purchase all the materials for them and they didnt come prepared with a list that one can go shopping for.They are not planners nor organized.All was played by ear.They had us go to Home Depot several times a day as if they didnt know how much of the material to get for the actual job and wouldnt know how to guide us.They would have you get items they later didnt need or argue they never told you to buy in the first place,shocking.We bought them pizza once for lunch for a seeming good job to later find pizza sauce on the white walls.They also sold us a TV that had display issues they never told us about and were annoyed when we asked...

I had an electric key pad installed, mirror hung, a shoe shelf built, shelf hung, and a light fixture installed. Everything was done professional and in such little time! 5/5

This company should not be allowed in any house nor apartment. I had work to be done after my previous tenants left. They were brought in to assess the condition. They claimed to be able to have the house ready in ten-day. My property manager sent me an amount and items that needed to be repaired. Upon beginning, they asked to have a plumber to plumbing. I was asked for the electrician to do electrical, Both at my expense. They showed up to work at noon, took 2-hour lunch breaks to return to fight outside in front of the house with the worst language recorded by neighbors who wanted to call the police it was so vile, then returned to work for an hour and left. By the end of the 12th day, I did not have one line item completed. They were not licensed to do any of the work required and did not tell me. They broke two windows. I had brought 10,000$ worth of Murano tile that they broke and ignored. They broke 2 of the 5 window stools. They wasted 10 gallons of semi-gloss paint since I had to hire a professional painter and purchase paint again. The estimate I had seen stated patch, sand, and paint walls. They came to work without sandpaper. They painted over the nails anchors and stickers. They broke 10 tiles and left them. They placed 3 lights and did not have a license for electrical. My kitchen cabinets all had to be removed. I had to hire a company to measure and install them. The backsplash was subway glass tiles. The tiles look like they were cut with teeth. The backsplash was not grouted just had a thin-set over it. I now have to cut the sheetrock and replace the sheetrock and new backsplash. I had to replace broken windows at my expense. They installed two exterior doors. They did not have a license to do this either. They broke the frames of the doors twice. I had to purchase 6 new frames. I now had to have doors removed and reinstalled. I had to buy 2 more frames to replace the damaged frames they left. The pre-hung door had to be realigned. They painted on my window screens and threw them in a closet. I now have to replace them because they broke in the closet. The handyman is constantly smoking marijuana in front of the house. Despite having a permit to smoke, it concerns most of the neighbors. I am only sharing this to avoid others from suffering this experience and loss of money. Besides, I had paid upfront $1500.00 because they insisted. They did not repair nor replace anything they damaged. In the 12 days, they actually worked a maximum of 15 hours. Do you get 100$ an hour to smoke pot and fight with your girlfriend? For those of us who work for our money, this is not the company for you. I informed this company to please stop working on my property as the damages had surpassed the budget. I realized that these were not a licensed professional. They did not have any professionalism and they threatened me. They wanted more money for work not done and if I did not pay they would report me with the work they did without a license. I had to hire new licensed workers. I started new repairs and the code compliance inspectors show up at the job site due to their call. This is the type of people you do not want to deal with. Steer clear from these types of scammers.

They showed up at the time promised and performed what was required in a friendly manner. I would gladly recommend them to others.

The young man that came to my house (Victor) was awesome. I would definitely recommend this company.

We were very happy with not only the service we received but also the quality of the work and customer service throughout the job. I will absolutely use their services again for upcoming projects we have in mind and would highly recommend this company to anyone looking for great and friendly and professional service. Gysette

Such nice people they were very hands-on took their time to do everything just right and did not add any additional costs or hidden costs. I would definitely use them again and again.

The completed job is better than what I had expected. It was neatly done and I will recommend your company to others. I give you a rating of 5 +.

Very professional