Transblue LLC

If you are looking for a company that will follow up with their entire contract this company will 100% skip out on fulfillment of their warranty. Update below. We contacted them to complete a new backyard patio, side yard walkway, and front steps. They did a nice job on the concrete work however working with Transblue for coordination on this project was time consuming and they made a lot of promises that they pretty much changed as the work progressed. The main thing I do not like is the slope of the front steps. It is a little dangerous and not what the original slope was. At one point the concrete company sent mail to me requesting payment in full or there would be a lien on my house because Transblue was not paying them for services. I had them back within their 1 year warranty because there is a giant crack in the concrete right on my front walkway. They promised they would send someone over soon to patch the crack. It has been well over a year, numerous unanswered emails and nothing has been done about the crack. I will never use this company again, which is too bad because I have had a lot of people ask about the front steps and walkway. Update: We scheduled a time to talk about patching the crack in the front steps. They called when promised in March, however were going to come do the work when the weather was warmer. We went a whole Summer with great warm weather and no call or any word from this company. I am not interested in chasing them around anymore. This review will be reposed and I am not removing it again. Transblue, do not call me.

They are not professionals. I hired them to expand the driveway and apron. The driveway itself is good, but they filled an adjacent drainage ditch with concrete residue. The concrete work was not exactly done as discussed with the project manager. Some slopes were missing. They also created a 2-inch ledge from the concrete into the grass. The workers argued with me that this was a good thing. After telling the PM that if they thought it was good, they could use it as publicity photos for their quality of work, they were willing to fix it. Part of the job was pending a city permit, which took months. When the city was ready to issue the permit, Transblue began to ghost me. No responses to phone calls, voicemails, or emails. I even used the contact form on their webpage to try to get a response. I left dozens and dozens of messages. I had to call everyone in their phone tree before I got a hold of someone. Once I did, they said they did not want to do the job anymore. They took a step back. Work quality is average. Customer service is atrocious.

Unfortunately, this review has taken far too long to post, so I am sorry to those who mistakenly chose this company to do their project. The delay is the result of a mix of being busy with life and the amount of information that had to be collected (this is an abbreviated post due to the Home Advisor character limitation - more details exist that can be shared upon request). Itâ s too bad you canâ t give zero stars, because this company would absolutely deserve it. Save yourself a headache and absolutely do not hire Transblue. Simply put, they have terrible communication, lie, have disorganized and uninformed project management that results in poor quality of work, and they do not complete your project in a timely manner, or in our case, at all! They seemingly have great ratings and all these accolades, but they are all a mirage (the Yelp warning that many of the positive reviews came from the same IP address should tell you everything you need to know - one of our PMs confirmed that Transblue requested that they have their friends post positive reviews). They donâ t care about you, the customer. They only care about themselves and money (and then not paying crews for work theyâ ve done). As long as Dave Wescott, Dave Vetter, and Dylan Moses are in the leadership structure of this company, they will always be corrupt. Wescott has been absent for over a year...not a single word from him about our experience or the performance of his company. We recently spent about 18 months in a stressful, nightmare by working with them (all while our 2-year old son was undergoing a Bone Marrow transplant, which they knew about). We had 4 project managers and 5 different crews over the course of the project. The project was supposed to take 2 weeks according to the President, Mr. Wescott, and it's still not done almost 2 years later. The overall work that was completed is average, at best. Transblue management argued that the work looked great, particularly our fence, despite the fact that every PM we had said it was poorly constructed and should be re-done. Our first PM said this very thing to Dylan, who instead instructed our him to say, "Just tell them it looks great." This is just one example, but there are many. There were countless days of work lost due to poor communication of project details. We essentially had to become the PMs. Some of their landscape design work led to rework or project alterations because of inaccuracies there. The company is just truly inept all around. Transblue cut us loose last July after they violated the terms of a newly signed agreement between us several times. With one of the violations, they collected money from us because we just wanted our project completed and were tired of their neverending BS. We knew they previously had plans to collect money, and then cut and run. Before handing over the money, I wanted their assurances that they would not do that (and even caught the exchange on my doorbell camera), which they gave at that time. They sent an email letting us know the project was ending a few weeks after collecting that payment, citing we were the reason and making up lies to justify their agenda and decision. They had asked the crew working our project at the time to sign a statement indicating we interfered. The crew refused since it wasn't true! Transblue is corrupt and a nightmare to work with, for both customers and subcontractors. They did not pay several of the subcontractors that worked on our project. Theyâ re just a big bully in that regard. Our most recent crew is out a lot of money and doesnâ t have the time or money to take Transblue to court. I donâ t know why anyone would work with or work for this company. They represent none of the ideals and values they state on their website. They are an absolute disgrace.

Exceptionally friendly staff and subs, but with some shortfalls. Inconsistent communication between staff members and between subs. Details fall through the cracks. Timelines way off. Quality just slightly failing to meet our expectations by missing a few important steps. Beware of change fees. Love the way our yard turned out and the turf itself is great. The second install (due to accidental damage by another company, we hired TransBlue to replace turf 1 year later) was not as thorough as first. Dead plants replaced but died again. I have gone back to them for quotes because I know what to expect. They do good work abs have quality subs, but they could be a much more professional, high quality, overall experience with some additional effort.

No

Customer - friendly and very flexible in scheduling and working with my schedule. Useful process for creating a 3D image of my garden design, but seemed less creative ideas for hardscape and plant material (fencing, , arbor, stone) as design elements.

Asphalt patching was the first phase of our road repair project. The vendor showed up on time and did what they said they would do. They are particularly good about returning calls even on weekends.

Highly recommend Transblue for your landscaping project. They were very responsive to my calls and texts. And their quality and speed of work exceeded my expectations. Transblue did an amazing job building a retaining wall, wood fence and major grading of my backyard to provide my family and I years of enjoyment to come! Every representative provided exceptional service; it was truly a pleasure to work with them.

Recently installed concrete walk & stairs. The whole process from bid through scheduling and completion was done smoothly and professionally. Would recommend.

They have done several jobs for us . They installed a fence for us at our church and do lawn maintenance at my residence. Efficient and consistent in follow through.

I highly recommend Transblue! I cannot say enough about how incredibly awesome this company is. The quality of work and customer service is stellar. Without a doubt, one of the best I have ever worked with. I am beyond satisfied with the services provided! A great big THANK YOU to the entire team!! -RYAN

Very professional outfit. Good communication and service.

Prompt, initially some trouble with communication regarding scheduling but outcome was satisfactory.

They were very courteous and consistent. Our lawn looked great.

The team that came out to maintain our lawn was always friendly and super accommodating. I always looked forward to coming home to my edged and mowed lawns, a huge help to our family!

David Wescott and his crew from Transblue completed a large retaining wall project with the installation of the appropriate landscaping material. David and his crew were on time, completed the project efficiently and expeditiously. We would highly recommend Transblue for any landscaping project, large or small.

We loved working with TransBlue! We had them install 30 bushes and mulch on our retaining wall. Dave was very knowledgeable and thoughtful with his plant selection, witch for us was very important. They did an excellent job and we would definitely recommend! We look forward to future projects with TransBlue.

Very personal, professional & prompt.

I was very fortunate to have David Wescott from TransBlue answered my query when I was looking for someone help with our backyard project. David was very professional when he came out to give us a quote and helped with the design of how we want it done. We've been told so many things about concrete not being the best to use, but David took the time and explained the how and why's. So we decided to go with concrete, and it's gorgeous. David's commitment to the project and to our satisfaction was 100%. Before he signed off on the project on Friday (8/11) he asked me if I was 100% happy with the end product, and if there was anything that I wasn't happy with. I told David I was disappointed with the fence (it's not what I had in mind). David asked me to show him how I wanted the fence, and I did. He said that's an easy fix. He went straight to Lowes, bought what was need and didn't charge me for it. And I also told him about the sealer for the cement (which I didn't know it). David said I will have one of my guys come out on Monday (8/14) to put on the sealer with not charge. I didn't want that, so we compromised. David is a man of integrity, honor and man of his word. Yes, this is his business, but the customer is more important to him, than just money. He told me he will not signed off is I'm not 100% satisfied with the job. David and his entire crew were courteous, professional and they work fast. David, build our patio/fence & sprinkler system. This man went above and beyond what I asked of him...We are looking forward to our next project with David Westscott and the TransBlue crew. David, I can't thank you enough for your kindness and all the help you gave.